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244 Illinois St, Fairbanks, AK 99701-2909
(907) 451-0613
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TripAdvisor Reviewer Highlights

Read all 23 reviews
Visitor rating
  • 4
    Excellent
  • 8
    Very good
  • 3
    Average
  • 5
    Poor
  • 3
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
For Those of You Who Miss Steak & Shakes from back East

I grew up eating at and loving Steak 'n Shake restaurants in Springfield and wherever else in the country I could find one. The Diner in Fairbanks, AK is the closest to the caliber of Steak n Shake I have found. Just plain great food, served by friendly staff and the whole process is delightfully... read more

5 of 5 starsReviewed December 30, 2014
Nancy D
,
Gillette, Wyoming
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23 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Gillette, Wyoming
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 30, 2014

I grew up eating at and loving Steak 'n Shake restaurants in Springfield and wherever else in the country I could find one. The Diner in Fairbanks, AK is the closest to the caliber of Steak n Shake I have found. Just plain great food, served by friendly staff and the whole process is delightfully home town. Nancy Davenport

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Glen Allen, Virginia
Senior Contributor
28 reviews 28 reviews
18 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 23, 2014

Service was awful. We got more attention from someone else's waitress. I ordered the veggie omelet sans green peppers. It arrived 15 minutes later and had green peppers. I couldn't get the waitresses attention to send it back. The new omelet had many egg shell pieces. My husband had the meat lovers omelet and he enjoyed it.

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Walhalla, South Carolina
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 8, 2014

We had breakfast at the Diner every morning except one on our week long visit and that was because we had an early morning excursion and didn't want to eat a big breakfast like we had at the Diner each morning. The food is delicious and cooked just right. I have never tasted better bacon anywhere.The worst part about going... More 

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Fairbanks, Alaska, United States
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 1, 2014

The waitress ignored us for the first 10 minutes. Finally I stopped her to serve us. Then it took 45 minutes to get our food out even though it had been sitting on the counter for at least 10 minutes. Our waitress would look at it and then walk away. Our food was ice cold. We had to ask the... More 

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Western USA
Contributor
12 reviews 12 reviews
3 of 5 stars Reviewed August 19, 2014

We ate here for breakfast. The hostess acknowledged us right away and indicated for us to sit anywhere, then brought us menus. We sat for a very long time before the waitress came to take our order and the service was kind of an "I don't care" attitude. The food itself was good, but was slow in coming. The interior... More 

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Austin, Texas
Senior Contributor
39 reviews 39 reviews
21 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 11, 2014

We came here for a quick lunch and were pleased by the clean, retro diner interior and the friendly service. A burger, some eggs, a Reuben hot dog, and the soup were all tasty and relatively cheap. However, the kids' Mac and cheese was beyond terrible. They'd do better to just use the boxed stuff. No flavor, gummy, and tepid... More 

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MS
Senior Contributor
22 reviews 22 reviews
14 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 6, 2014

We had breakfast here after passing on the buffet at the Bridgewater. The food was freshly prepared and the service was good. The prices were reasonable and there were adequate choices for the meal. Would go back again.

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Kingsport, Tennessee
Top Contributor
171 reviews 171 reviews
146 restaurant reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed June 16, 2014

Not only was the food horrible, the service also sunk. This place was one of the worst places we have ever eaten in and we highly recommend not going there. Our hamburgers were tasteless, service was so bad we truly thought about leaving before we finished our food because it tasted so bad. Do yourself a big favor, don't go... More 

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Bloomington, Indiana
Senior Contributor
30 reviews 30 reviews
10 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 26, 2014

Some of the best seafood chowder we ever had. Friendly staff with excellent service. Burgers & fries for another trip, which was also excellent.

Was this review helpful? Yes 1
Austin, Texas
Top Contributor
69 reviews 69 reviews
41 restaurant reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed January 4, 2014

Because I had not eaten for about 18 hours, I was ready for anything, or so I thought. Wish I had stayed home and had saltines instead. The beef and vegetable soup would have given Campbell's a world class standing. The lettuce was the last shreds into Alaska I think from last year. Better find the grocery store and just... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 244 Illinois St, Fairbanks, AK 99701-2909
  • Location: United States  >  Alaska (AK)  >  Fairbanks
  • Phone Number: (907) 451-0613

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Diner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?