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Chick-fil-A at Southpoint

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9900 Southpoint Pkwy, Fredericksburg, VA
5408344199
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Today
6:00 am - 10:00 pm
Closed now
See all hours
Hours:
Mon - Sat 6:00 am - 10:00 pm
Dining options: Breakfast, Seating, Takeout

TripAdvisor Reviewer Highlights

Read all 28 reviews
Visitor rating
  • 22
    Excellent
  • 4
    Very good
  • 2
    Average
  • 0
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Amazing staff and customer service!

On my way back from Myrtle Beach we stopped here for lunch due to traffic. It was my first time ever to this chain but I was more than pleasantly surprised. Not only was the staff super friendly the managers were making sure every customer was happy and taken care of and everyone seemed to work as... read more

5 of 5 starsReviewed January 3, 2016
Christina G
via mobile
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28 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2016 via mobile

On my way back from Myrtle Beach we stopped here for lunch due to traffic. It was my first time ever to this chain but I was more than pleasantly surprised. Not only was the staff super friendly the managers were making sure every customer was happy and taken care of and everyone seemed to work as a team. The... More 

Helpful?
Thank Christina G
Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed December 12, 2015

If only every business offered the great customer service that Chick-fil-A at Southpoint offers. You see happy smiling faces when you visit this location. Great customer service starts at the top - so the management team is setting the example, and providing the leadership that any business should !

Helpful?
Thank 4thenextadventure
South Jersey,
Level Contributor
95 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed November 18, 2015

While i like the KFC product, Chic fil a is the best chicken location that has the best customer service in the industry.

Helpful?
Thank WARNINGSHOTBILL
Iowa
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 7, 2015

The BEST staff interaction I've ever had at a chick fil a! Everyone was so incredibly friendly and attentive. Not just friendly but made an effort to make conversation. It was raining and it was the perfect opportunity to be grumpy but NOPE!!! If I'm ever hungry on I 95s I'm definitely going to stop here again! Food was delicious,... More 

Helpful?
Thank beatrizbry2
Eastern NC
Level Contributor
237 reviews
182 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed August 31, 2015

We had a huge crowd and they were ready for a bus load. We got moving quickly and the service was great.

Helpful?
Thank andyb10s
Fredericksburg, Virginia
Level Contributor
79 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 29, 2015

The staff at this CFA are always so friendly. I've eaten here many times - dine in and drive thru and my order is always correct. Due to the proximity to 95, this location is often busy but the wait times are never long.

Helpful?
Thank lulu0202
AaroTravel
Level Contributor
46 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed February 9, 2015

Their milkshakes are no good for my diet, but great for taste beds. Can never go wrong with the chicken sandwich.

Helpful?
Thank AaroTravel
King William, Virginia
Level Contributor
44 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 6, 2014 via mobile

People are more than friendly! Drive thru or dine in, both equally good. Food is wonderful, always correct!

Helpful?
Thank BingBong7
Falmouth, Virginia
Level Contributor
217 reviews
170 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed November 21, 2014

Have not been in a Chick-Fil-A restaurant in 10 years as I am more of traditional fried chicken or wings person but the wife had a coupon that I used to try it again. It's was just not for me. I am used to a leg/thigh/wing fried/broiled and seeing a piece of flattened chicken on a bun just doesn't cut... More 

Helpful?
Thank mikesxpress
Friendswood, Texas
Level Contributor
38 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 2, 2014

As expected, this location at Southpoint was fast, clean, friendly, and delicious. The mouthwash in the restrooms was a new level of customer service and concern. I told the manager upon leaving that if I ever needed a surgical operation, I wanted it performed in the restaurant's ladies room. It was beyond spotless. It even had Kleenex in a box... More 

Helpful?
Thank patterbago

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Restaurant Details

Location and Contact Information

  • Address: 9900 Southpoint Pkwy, Fredericksburg, VA
  • Location: United States  >  Virginia (VA)  >  Fredericksburg
  • Phone Number: 5408344199

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from Chick-fil-A at Southpoint staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?