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The Cheesecake Factory

$$$
Inner Harbor
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201 East Pratt Street, Baltimore, MD 21202
(410) 234-3990
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
Dining options: Dinner, Dessert, Lunch, Breakfast, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 534 reviews
Visitor rating
  • 164
    Excellent
  • 205
    Very good
  • 98
    Average
  • 43
    Poor
  • 24
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Very busy and consistent

We were going to try and eat here but had not booked which on a sunny Saturday lunch time was a mistake! The restaurant is well situated and the staff are very friendly. Good selection of burgers and sandwiches. We ended up taking two cheesecake to go and can recommend the Raspberry and Lemon and... read more

4 of 5 starsReviewed April 22, 2015
ANDY K
,
WEST YORKS
Good for:
  • Large groups
  • Families with children
  • Special occasions
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534 Reviews from our TripAdvisor Community

Date | Rating
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English first
1 review
1 of 5 stars Reviewed April 25, 2015

Food was fantastic everyone enjoyed their meal. Problem was employee performance was not. Order frozen drinks but only 1 of 4 was blended. Three of them have large chunks of ice. Waitress was slow average at best. Kitchen staff messed up screwed up one of the meals. Someone caught it before delivered to table. Had to wait 20 minutes for... More 

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WEST YORKS
Top Contributor
534 reviews 534 reviews
379 restaurant reviews
234 helpful votes 234 helpful votes
4 of 5 stars Reviewed April 22, 2015

We were going to try and eat here but had not booked which on a sunny Saturday lunch time was a mistake! The restaurant is well situated and the staff are very friendly. Good selection of burgers and sandwiches. We ended up taking two cheesecake to go and can recommend the Raspberry and Lemon and Mango with Key Lime which... More 

Was this review helpful? Yes
Redlands, California
Senior Contributor
39 reviews 39 reviews
17 restaurant reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed April 20, 2015

Or perhaps it was the location or management. I always expect a wait at any Cheesecake Factory but once our buzzer vibrated, I expected a pleasant walk to our seat. The table guider was not at all friendly and was unresponsive to our request for a bit more heat in the patio area (the outdoor temps were in the low... More 

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Morehead, Kentucky
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

Good service and I was able to sit on the patio and watch the water. The server was very friendly and extremely helpful with my selection.

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Union Bridge, Maryland
Senior Contributor
35 reviews 35 reviews
23 restaurant reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 14, 2015

My wife and I waited 50 minutes for a table late Sunday afternoon. Waitress was very poor. She was pleasant, but she was terrible. We waited an hour for our food. Our waitress said there were problems in the kitchen. Really. She never offered to make Things more pleasant. The couple next to us who were seated after us were... More 

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Belleville, New Jersey
Reviewer
4 reviews 4 reviews
3 restaurant reviews
4 of 5 stars Reviewed April 9, 2015

Had the salmon with lemon creme sauce. It was great! It was across the street from out hotel and we always know that the food at cheesecake will be good.

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Pottstown, Pennsylvania
Senior Contributor
25 reviews 25 reviews
10 restaurant reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 6, 2015

Food was great.. but service was slow. We arrived around 5pm and were seated right away. Ordered food within 10 mins, but didn't GET our orders until 5:50. (2 salads, cheese quesidillas, and a cheese burger) Kids were getting restless.. our waiter was very nice and brought us 2 orders of bread while we waited but it was a little... More 

Was this review helpful? Yes 1
vancouver, canada
Top Contributor
76 reviews 76 reviews
7 restaurant reviews
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed April 5, 2015

As usual per the Cheesecake Factories I have visited, fantastic food in a family friendly environment. Resturant is centrally located right on the Inner Harbour, so prime location for tourists. It is smaller than all of the other ones I have been to before, but no wait for us. We requested to move tables due to the glare from sunlight... More 

Was this review helpful? Yes 1
Bangor, Pennsylvania
Senior Contributor
31 reviews 31 reviews
21 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 4, 2015

Nice wait staff, great food, and great location! It's April and I would love to return in the summer to sit outside and look at the harbor. YUM!

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Sunbury, Pennsylvania
Top Contributor
55 reviews 55 reviews
28 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 31, 2015

My son and I went here for dinner on our first night in Baltimore. I started off my meal with a salad that I wasn't too impressed with nor happy about. Felt like I was eating soggy lettuce. (They mix greens and dressing together and put it on the plate) I then had their chicken alfredo which was really good,... More 

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Restaurant Details

Location and Contact Information

  • Address: 201 East Pratt Street, Baltimore, MD 21202
  • Location: United States  >  Maryland (MD)  >  Baltimore>  > Inner Harbor
  • Neighborhood: Inner Harbor
  • Phone Number: (410) 234-3990

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: American

Restaurant Characteristics

  • Good for: Large groups, Families with children, Special occasions
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?