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The Cheesecake Factory

$$$
Inner Harbor
American, Balti
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201 East Pratt Street, Baltimore, MD 21202
(410) 234-3990
Website
Today
10:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
Dining options: Dessert, Dinner, Lunch, Breakfast, Brunch, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 539 reviews
Visitor rating
  • 166
    Excellent
  • 206
    Very good
  • 99
    Average
  • 43
    Poor
  • 25
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Great view

This was a good choice for lunch. Looking for a nice pleasant restaurant, good food, decent prices. Sat outside, right on the inner Harbor and had a very nice meal

4 of 5 starsReviewed May 12, 2015
MarySEverett_Wa
Good for:
  • Large groups
  • Special occasions
  • Families with children
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539 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 23, 2015 NEW

Awful place. The server was rude with lots of attitude problems. They don't deserve a one point. Zero point fit this restaurant.

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Newcastle,NSW
Contributor
13 reviews 13 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2015 NEW

Fantastic place. Staff were amazingly friendly. the menu was extremely extensive. The food was delicious and it was great value for money too. The beer was cold too.

Was this review helpful? Yes
Baltimore, Maryland
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 19, 2015 NEW

Of course the cheesecake is as close to heaven as you can get, but the regular food is not that different from any other local restaurant....but yet you have extraordinary long wait times to be seated and the service isn't that great. If I had to choose, I would probably just walk-in and buy the cheesecake and find somewhere else... More 

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King, United States
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2015 NEW

We loved the cheesecake but I didn't appreciate the waiter who told my 19 years old daughter that he could give her some extra love. The rest of the service was good but the flirting doesn't mean a bigger tip.

Was this review helpful? Yes
Top Contributor
244 reviews 244 reviews
106 restaurant reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed May 12, 2015

This was a good choice for lunch. Looking for a nice pleasant restaurant, good food, decent prices. Sat outside, right on the inner Harbor and had a very nice meal

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed April 25, 2015

Food was fantastic everyone enjoyed their meal. Problem was employee performance was not. Order frozen drinks but only 1 of 4 was blended. Three of them have large chunks of ice. Waitress was slow average at best. Kitchen staff messed up screwed up one of the meals. Someone caught it before delivered to table. Had to wait 20 minutes for... More 

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WEST YORKS
Top Contributor
534 reviews 534 reviews
379 restaurant reviews
239 helpful votes 239 helpful votes
4 of 5 stars Reviewed April 22, 2015

We were going to try and eat here but had not booked which on a sunny Saturday lunch time was a mistake! The restaurant is well situated and the staff are very friendly. Good selection of burgers and sandwiches. We ended up taking two cheesecake to go and can recommend the Raspberry and Lemon and Mango with Key Lime which... More 

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Redlands, California
Senior Contributor
40 reviews 40 reviews
18 restaurant reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed April 20, 2015

Or perhaps it was the location or management. I always expect a wait at any Cheesecake Factory but once our buzzer vibrated, I expected a pleasant walk to our seat. The table guider was not at all friendly and was unresponsive to our request for a bit more heat in the patio area (the outdoor temps were in the low... More 

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Morehead, Kentucky
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

Good service and I was able to sit on the patio and watch the water. The server was very friendly and extremely helpful with my selection.

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Union Bridge, Maryland
Senior Contributor
35 reviews 35 reviews
23 restaurant reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 14, 2015

My wife and I waited 50 minutes for a table late Sunday afternoon. Waitress was very poor. She was pleasant, but she was terrible. We waited an hour for our food. Our waitress said there were problems in the kitchen. Really. She never offered to make Things more pleasant. The couple next to us who were seated after us were... More 

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Restaurant Details

Location and Contact Information

  • Address: 201 East Pratt Street, Baltimore, MD 21202
  • Location: United States  >  Maryland (MD)  >  Baltimore>  > Inner Harbor
  • Neighborhood: Inner Harbor
  • Phone Number: (410) 234-3990

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: American, Balti

Restaurant Characteristics

  • Good for: Large groups, Special occasions, Families with children
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?