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Hard Rock Cafe

$$$
Inner Harbor
American, Hamburgers, Family Fare
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601 E Pratt St, Ste 2, Baltimore, MD 21202-3113
410-347-7625
Today
11:00 am - 10:30 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:30 pm
Fri - Sat 11:00 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 384 reviews
Visitor rating
  • 70
    Excellent
  • 126
    Very good
  • 113
    Average
  • 42
    Poor
  • 33
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Good food but noisy

Food was decent and service good, but oh so noisy. I know it is Hard Rock but does the music have to be so loud that 2 people next to each other can't talk?

3 of 5 starsReviewed March 25, 2015
JoeD-HudsonValley
,
Wallkill, New York
Good for:
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Late Night
  • Dessert
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384 Reviews from our TripAdvisor Community

Date | Rating
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English first
Wallkill, New York
Senior Contributor
38 reviews 38 reviews
18 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 25, 2015 NEW

Food was decent and service good, but oh so noisy. I know it is Hard Rock but does the music have to be so loud that 2 people next to each other can't talk?

Was this review helpful? Yes
Coal Township, Pennsylvania
Top Contributor
108 reviews 108 reviews
57 restaurant reviews
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed March 24, 2015 NEW

We stopped in the hard rock for a quick beverage prior to our aquarium visit. The service was bad. We ordered 3 bloody maries and one mimosa. While seated at the bar, it took 15 minutes to get our drinks. The worst part: the bloody maries came from a pre-packaged bottle! Not good at all.

Was this review helpful? Yes
Minisink Hills, Pennsylvania
Contributor
15 reviews 15 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 24, 2015 NEW

its a chain, our server Josh was excellent, food good. It was just to loud, you could not hear anything.

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Virginia
Senior Contributor
47 reviews 47 reviews
19 restaurant reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 23, 2015

Great atmosphere, trendy.. but it stops there. Limited menu, and just so-so food. If you like chains you will love this place.

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Gaithersburg, Maryland
Top Contributor
67 reviews 67 reviews
37 restaurant reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 23, 2015

First off, its a nice looking place inside and the resturant is in a nice location near the water. The service is FAIR. The food is FAIR. The ambience is not worthy of a HARD ROCK name above the door. The reason the service is FAIR: IT took 40 minutes to get food, it took 10 minutes to get drinks.... More 

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Bellefonte, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 12, 2015

Server didn't get our order right at all.....not one thing he brought over was what we ordered. He seemed overwhelmed with all of the tables he was waiting, and our food didn't arrive until 3 other parties that arrived AFTER us had ordered, eaten, AND finished!

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HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Good morning, We really appreciate your feedback and I would like the opportunity to further discuss your experience with us. If you would contact me via email at baltimore_gm@hardrock.com or by phone at 410.347.7625 ext. 200 i would truly appreciate it. I look forward to hearing from you. Best, Sarah General Manager More 

Northern VA
Top Contributor
95 reviews 95 reviews
55 restaurant reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed March 9, 2015 via mobile

several family members were treated to cold food, once it finally arrived. I asked to have part of the meal reheated, and it came back warm, not hot. We were served oddly, with several meals coming after the others, and the server goofed up on the order for desert. They had no spoons except plastic spoons. When you charge $17-20... More 

Was this review helpful? Yes
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Good morning, Thank you so much for visiting us and for providing us with your feedback. I am so sorry that your experience with us did not meet your expectations or our standards. Please reach out to me at baltimore_gm@hardrock.com as I would welcome the opportunity to discuss your experience furher. Best, Sarah General Manager More 

oahu
Senior Contributor
36 reviews 36 reviews
11 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 9, 2015

was bigger on the inside then i thought. was actually one of the best layouts for just viewing and taking it all in. Manager made a booth available to us, just to give us extra space.

Was this review helpful? Yes
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Thank you so much for making us a part of your visit to the Inner Harbor! We truly appreciate your business and hope to see you again soon! More 

Gloucester City, New Jersey
Contributor
17 reviews 17 reviews
12 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 8, 2015

My wife and I visit the Inner Harbor very often... The Hard Rock is a must stop for us. The food is great, the drinks are cold. We enjoy the complete inner harbor experience, and usually finish our day off with dinner and drinks at the Hard Rock. Always a good time, good food and friendly service.

Was this review helpful? Yes
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Thanks so much for visiting us on your recent trip to Baltimore! We truly appreciate your business and look forward to seeing you again soon. More 

Flourtown, Pennsylvania
Top Contributor
71 reviews 71 reviews
33 restaurant reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 5, 2015

Food is great...an the views here make this location one of my favorites...the staff was exceptionally nice and great service.

Was this review helpful? Yes
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this review

Thank you so much for visiting us! We really appreciate your business and your feedback. Can't wait to Rock with you again soon! More 

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Restaurant Details

Location and Contact Information

  • Address: 601 E Pratt St, Ste 2, Baltimore, MD 21202-3113
  • Location: United States  >  Maryland (MD)  >  Baltimore>  > Inner Harbor
  • Neighborhood: Inner Harbor
  • Phone Number: 410-347-7625

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: American, Hamburgers, Family Fare
Open Hours
Sunday
11:00 am - 10:30 pm
Monday
11:00 am - 10:30 pm
Tuesday
11:00 am - 10:30 pm
Wednesday
11:00 am - 10:30 pm
Thursday
11:00 am - 10:30 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?