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Cheesecake Factory

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10260 Midtown Pkwy, Jacksonville, FL 32246-7408
904-998-9511
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Late Night, Dessert
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TripAdvisor Reviewer Highlights

Read all 287 reviews
Visitor rating
  • 119
    Excellent
  • 102
    Very good
  • 39
    Average
  • 12
    Poor
  • 15
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Predictable

Always good service, portions too big and great dessert. Be prepared to wait to get seated, always seems to be crowded.

4 of 5 starsReviewed January 20, 2015
Clemson_Dad58
,
Beaufort, South Carolina
Good for:
  • Families with children
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Takeout
  • Late Night
  • Dessert
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287 Reviews from our TripAdvisor Community

Date | Rating
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English first
Beaufort, South Carolina
Contributor
19 reviews 19 reviews
15 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 20, 2015 NEW

Always good service, portions too big and great dessert. Be prepared to wait to get seated, always seems to be crowded.

Was this review helpful? Yes
Tennessee
Top Contributor
58 reviews 58 reviews
19 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 12, 2015

I guess with the Cheesecake Factory, I should expect a long wait about anywhere there is a location. But, I don't particularly like to wait for restaurants, unless the food and/or atmosphere are outstanding. We came to this location on a Friday evening after the TaxSlayer Bowl. We had over an hour wait with a party of six. Our server... More 

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Saint Augustine, Florida
Top Contributor
85 reviews 85 reviews
64 restaurant reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 12, 2015

Love their small kale salad which I find to be the perfect size . I added a piece of fresh salmon that had a YUMMO glaze on top ! Restaurant is clean , always busy so it might take awhile to get your food . The bread they bring yo the table is amazing so try not to fill up... More 

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2 reviews
5 of 5 stars Reviewed January 9, 2015

This is my 4th cheesecake factory and not at all disappointed! The atmosphere, service, food quality and of course to die for cheesecake were fabulous!

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Pensacola, Florida
Contributor
14 reviews 14 reviews
6 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 9, 2015

The food is always good at Cheesecake Factory wherever we have been this was no different. Service was adequate though not outstanding. There were four persons in the party. Everyone enjoyed there meal and took leftovers home as is typical with what I find to be the large portions served up. Better than average for a chain restaurant experience.

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knoxville, tn
Top Contributor
61 reviews 61 reviews
33 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 5, 2015

Service was great! We sat at the bar so we didn't have to wait so long. Our server was prompt & courteous. Food was outstanding as ususal.

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Ponte Vedra Beach, Florida
Top Contributor
71 reviews 71 reviews
55 restaurant reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 3, 2015 credit card Amex Card Member Review

We went her for m y daughter's 18th birthday. It was crowded and there was a short wait, but not too bad. The waiter was very friendly and knowledgeable. The food was good, as usual, but the birthday girl's dinner wasn't served until everyone else at the table was already finished with their meal. The manager did come by to... More 

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McDonough, Georgia
Top Contributor
84 reviews 84 reviews
22 restaurant reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 27, 2014

Maybe my dining experience was tampered by the fact we ate here on December 23, when it seemed most of Jacksonville was trying to find parking spots in the shopping district in which The Cheesecake Factory is located. With that said, the wait staff were very friendly and helpful. We didn't have to wait long for our food to arrive,... More 

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Essex Junction, Vermont, United States
Top Contributor
51 reviews 51 reviews
37 restaurant reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 21, 2014 via mobile

OK, it's a chain restaurant. The bread is tasty, the beer is cold. It was busy. Our server was trying but got behind. So, in the afternoon, we ordered breakfast. It was appallingly bad. The omelettes are made with food service egg mix. All else was over or under cooked. These places are usually better than this. Ugh!

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Vancouver, Washington
Top Contributor
104 reviews 104 reviews
79 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 17, 2014

Never a bad meal at the Cheesecake Factory! Stopped here for lunch, was seated right away and taken care of by the server. Food is very consistent and quality is always good. Service never leaves anything to be desired. Always recommend the Cheesecake Factory for its consistency and incredibly diverse menu.

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Restaurant Details

Location and Contact Information

  • Address: 10260 Midtown Pkwy, Jacksonville, FL 32246-7408
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: 904-998-9511

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?