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Cheesecake Factory

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10260 Midtown Pkwy, Jacksonville, FL 32246-7408
904-998-9511
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
Good for:
Families with children

TripAdvisor Reviewer Highlights

Read all 313 reviews
Visitor rating
  • 128
    Excellent
  • 111
    Very good
  • 43
    Average
  • 15
    Poor
  • 16
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Red velvet cheesecake is yummy

Celebrated my sons birthday at Cheesecake Factory. Excellent service and excellent food. The red velvet cheesecake gets too marks. Well done guys you hosted a fantastic birthday.

4 of 5 starsReviewed March 30, 2015
William C
,
Rhode Island
Good for:
  • Families with children
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Takeout
  • Late Night
  • Dessert
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313 Reviews from our TripAdvisor Community

Date | Rating
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English first
Rhode Island
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
4 of 5 stars Reviewed March 30, 2015 NEW

Celebrated my sons birthday at Cheesecake Factory. Excellent service and excellent food. The red velvet cheesecake gets too marks. Well done guys you hosted a fantastic birthday.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed March 29, 2015 NEW via mobile

1 hour of waiting time for the food and service is highly unacceptable. I would understand if the restaurant was packed, we only waited for 5 mins to have our table. After that, it's one hour to wait for our food. Waiter took care of the family first who's sitting next to us even if we came first. They have... More 

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Savannah, Georgia
Senior Contributor
32 reviews 32 reviews
23 restaurant reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 25, 2015

The title pretty much is the review. We were a party of four for lunch - two appetizers, 2 draft beers, 2 cocktails, 2 salad entrees, 2 hamburgers with fries total bill 149.00 and change plus the tip so a little over 175.00. Service average at best. The place was busy, so the atmosphere was noisy. Tables and booths are... More 

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Grenada
Senior Contributor
25 reviews 25 reviews
11 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 21, 2015

Our wait time was about 10 minutes. Food was hot and the kids enjoyed the pizza and chicken tenders. Its mandatory that we find a Cheesecake Factory when we vaction

Was this review helpful? Yes
Saint Augustine, Florida
Top Contributor
88 reviews 88 reviews
42 restaurant reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 19, 2015

The menu is so big that everyone can find something. They offer excellent drinks and of course CHEESECAKE for desert. Our waitress was super friendly and efficient.

Was this review helpful? Yes 2
Jacksonville, Florida
Reviewer
3 reviews 3 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2015

Great place too eat lunch or dinner. It is a bit noisy, though. Don't leave without trying one of the many flavors of cheesecake. The slices are big so share with one or two others.

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Fernandina Beach, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 12, 2015

My daughter wanted to a cheesecake for her birthday. I called and the lady who answered it was very helpful and knowledgeable, I asked for a 10in original cheesecake and did not want it thawed because I was driving an hour back home. Manager was very helpful and customer services was great!

Was this review helpful? Yes
Top Contributor
111 reviews 111 reviews
77 restaurant reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 11, 2015

you cant go wrong if you cant make up your mind food is always good lots to choose from and big portions; service for the most part is good; sometime the wait is too long to get seated but usually a winner; Lemon cheese cake is the best yet although it can change

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Jacksonville, FL
Senior Contributor
44 reviews 44 reviews
29 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 9, 2015

The Cheesecake Factory at the Town Center in Jacksonville, FL has a great environment. The place is artistically decorated and an excellent place to relax, eat, drink and enjoy the company of friends and family. The desserts are fantastic. The drinks are great. The food? I was impressed with everything except the food. It was not bad, but the quality... More 

Was this review helpful? Yes 1
Largo, Florida
Top Contributor
142 reviews 142 reviews
93 restaurant reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 6, 2015

Wow very large menu ,maybe too large but everything we order was great,some portion were huge so we all got leftovers to go. The shrimp was great and the avocado rolls , and well the cheesecake just outstanding, we will visit again

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 10260 Midtown Pkwy, Jacksonville, FL 32246-7408
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: 904-998-9511

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?