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Cheesecake Factory

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10260 Midtown Pkwy, Jacksonville, FL 32246-7408
904-998-9511
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
Dining options: Dinner, Dessert, Breakfast, Lunch, Late Night, Reservations, Takeout

TripAdvisor Reviewer Highlights

Read all 330 reviews
Visitor rating
  • 136
    Excellent
  • 114
    Very good
  • 46
    Average
  • 18
    Poor
  • 16
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Love The Cheesecake Selections

The Cheesecake Factory in Jacksonville is a popular spot. The waits are usually long but once you are seated the food is good. However, the menu items are not why I go to the Cheesecake Factory. It is the vast selections of cheesecake that keeps me coming back. You will never be unhappy when you... read more

4 of 5 starsReviewed May 20, 2015
CHARLESBJacksonville
,
Jacksonville
Good for:
  • Families with children
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330 Reviews from our TripAdvisor Community

Date | Rating
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English first
Palm City, Florida
Top Contributor
118 reviews 118 reviews
91 restaurant reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed May 20, 2015 NEW

I typically love Cheesecake Factory. I found today's visit disappointing from slow service, cold food, incorrect order. I would not expect this at their price point.

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Jacksonville
Senior Contributor
29 reviews 29 reviews
13 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 20, 2015 NEW

The Cheesecake Factory in Jacksonville is a popular spot. The waits are usually long but once you are seated the food is good. However, the menu items are not why I go to the Cheesecake Factory. It is the vast selections of cheesecake that keeps me coming back. You will never be unhappy when you stop in.

Was this review helpful? Yes
Jacksonville, Florida
Contributor
18 reviews 18 reviews
17 restaurant reviews
5 of 5 stars Reviewed May 19, 2015 NEW

Great food & Great Service! I always know that the staff at Cheesecake Factory will give their best to make sure my husband and I enjoy our food.

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Jax
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 19, 2015 NEW

Good food and service. But noise was terrible. Have not returned, as it was too loud to enjoy.Menu almost too long.

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Niceville, Florida
Top Contributor
111 reviews 111 reviews
65 restaurant reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 19, 2015 NEW

We chose the Cheesecake Factory for dinner on Friday, May 15th. Arrived around 8pm and finally finished around 10pm, so the overall meal was pretty long, especially with young kids. That said, the food was very good, service was good but a little slow, and dessert of course was great. We'd certainly go back.

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Jackson
Top Contributor
306 reviews 306 reviews
191 restaurant reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed May 14, 2015

Went here for lunch. Shouldn't have. After being seated fairly quickly the server was running around like a chicken with its head cut off. Didn't know what to do or who to do it to. But did nothing really fast. Food was very bland and I had the gumbo. You don't expect gumbo to be bland. When he finally filled... More 

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norfolk
Senior Contributor
43 reviews 43 reviews
33 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 22, 2015

I've been to several of these in different cities and they are always great. The servers are always really attentive and the food is always delicious. Always!

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Asheville, North Carolina
Senior Contributor
39 reviews 39 reviews
24 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 19, 2015

We only had dessert there, but awesome cheesecake!! Many varieties to choose from! We had the very tasty chocolate cake and the oreo cheesecake. Both very good! Very busy place, but I can see why. We took the dessert as a takeout and it was packaged very nicely. We will definitely be back!

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1 review
2 of 5 stars Reviewed April 18, 2015

Usually love..love having a meal here. TODAY I HAD SHE I LAS CHICKEN AND AVOCADO SALAD. Well the crunch I was having was not just from the tortilla strips. I spit out a small piece of glass . Nice manger came over to see if I was okay, replaced my salad and that was it. Really, I was served a... More 

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Upper Peninsula
Top Contributor
50 reviews 50 reviews
29 restaurant reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 18, 2015

If you have ever been to a CCF then you already know what this on is like. If you haven't then you need to put it on your list of things to do. It is a nice place, with well trained staff, pretty good food, and extremely good desserts. I like to make sure that I save room for dessert,... More 

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Restaurant Details

Location and Contact Information

  • Address: 10260 Midtown Pkwy, Jacksonville, FL 32246-7408
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: 904-998-9511

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?