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The Chart House

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1501 Riverplace Blvd, Jacksonville, FL 32207-9034 (Prudential Drive)
Downtown Tram
904-398-3353
Website
Today
4:30 pm - 9:30 pm
Open now
See all hours
Hours:
Sun - Thu 4:30 pm - 9:30 pm
Fri - Sat 4:30 pm - 10:00 pm
Dining options: Breakfast, Lunch, Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 195 reviews
Visitor rating
  • 68
    Excellent
  • 60
    Very good
  • 36
    Average
  • 14
    Poor
  • 17
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Great Waterfront Experience

This Chart House, like most, is on the waterfront at the harbor in Jacksonville, FL. Great atmosphere and quality food. The service was great. Complimentary valet on site. Would highly recommend.

4 of 5 starsReviewed March 28, 2015
Curtis W
Good for:
  • Entertaining clients
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195 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Francisco, California
Top Contributor
53 reviews 53 reviews
36 restaurant reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 29, 2015 NEW

My wife and wanted to take friends that we hadn't seen in over 25 years out to a special restaurant and to have a special experience. We are Landry's members and as such, we are always supposed to have a seat at their restaurants. On the night in question, we were told by the ladies at the front desk that... More 

Was this review helpful? Yes
Senior Contributor
42 reviews 42 reviews
26 restaurant reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed April 18, 2015 via mobile

My Wife and I decided to dine at Chart House and I was not super satisfied unfortunately. The service is always a wonderful experience and the Salad bar and free unlimited black caviar is best in Jax. The $47 prime rib was cold and chewy. I was dissapointed.

Was this review helpful? Yes
Hillsborough, North Carolina
Reviewer
4 reviews 4 reviews
3 restaurant reviews
2 of 5 stars Reviewed April 11, 2015

Our experiences at the chart house in Annapolis have always been good so we were surprised at how mediocre the food was and SLOW the service was tonight in Jacksonville,FL. Had stuffed flounder. Meal was cold and only came with potatoes for $29. Crab?? Stuffing had a fishy taste and was not fresh. All our meals were equally bad. Too... More 

Was this review helpful? Yes
North Massapequa, New York, United States
Top Contributor
51 reviews 51 reviews
39 restaurant reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed April 6, 2015

We've been coming here for special occasions since 2009. The past few, culminating in Sunday's Easter dinner, have been very disappointing, resulting in a large reduction in my rating. For a while now, we've had sporadic instances of food, though properly cooked and tasty arriving at our table barely warm or outright cold. This reached a head this past Christmas.... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 28, 2015

This Chart House, like most, is on the waterfront at the harbor in Jacksonville, FL. Great atmosphere and quality food. The service was great. Complimentary valet on site. Would highly recommend.

Was this review helpful? Yes
Maine
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 28, 2015

My husband and I had a wonderful time having dinner on the deck. The view was wonderful and the happy hour dinner was a good deal. On the negative side, the salad bar which used to be great was just ok, I was served old broccoli with yellow buds, and the waiter was TOO attentive and pushy. We would have... More 

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Jacksonville, Florida
Contributor
12 reviews 12 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2015

This is a great place to spend happy hour. The restaurant and view are both relaxing and beautiful. I highly recommend the prime rib sliders! This is a rather expensive place to eat but the happy hour menu and prices are quite pleasant! I will be going again.

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Geneva, New York
Senior Contributor
24 reviews 24 reviews
13 restaurant reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 19, 2015

We went with a group of fourteen on New Years Eve. The service was a bit slow but it is what we expected on this particular night. The atmosphere was absolutely stunning. The food was very good but the prices seemed a little steep. The restaurant is in a great location and the fireworks at midnight were awesome.

Was this review helpful? Yes 1
St. Marys, Georgia
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 15, 2015

Awesome food and service. There wasn't anything we didn't like. Our waiter Terry was very knowledgeable and attentive.

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Holyoke, Colorado
Top Contributor
60 reviews 60 reviews
37 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 10, 2015

Very elegant restaurant. I had the swordfish and my husband had ahi tuna. They were both excellent. We had spring roll appetizers, salad bar, and took home a cheesecake and key lime pie. All of it was very good. The view of the river was very nice as well.

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Restaurant Details

Location and Contact Information

  • Address: 1501 Riverplace Blvd, Jacksonville, FL 32207-9034
    (Prudential Drive)
  • Public Transportation: Downtown Tram
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: 904-398-3353

Price and Cuisine

  • Average Prices: USD 50 - 60
  • Cuisine: Steakhouse, Seafood

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Entertaining clients
Open Hours
Sunday
4:30 pm - 9:30 pm
Monday
4:30 pm - 9:30 pm
Tuesday
4:30 pm - 9:30 pm
Wednesday
4:30 pm - 9:30 pm
Thursday
4:30 pm - 9:30 pm
Friday
4:30 pm - 10:00 pm
Saturday
4:30 pm - 10:00 pm

Questions & Answers

Questions? Get answers from The Chart House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?