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Sorrento Italian Restaurant

$$$
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6943 Saint Augustine Rd, Jacksonville, FL 32217-2819
904-636-9196
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Today
5:00 pm - 10:00 pm
Open now
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Hours:
Sun 5:00 pm - 9:00 pm
Tue - Sat 5:00 pm - 10:00 pm
Dining options: Dinner, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 42 reviews
Visitor rating
  • 24
    Excellent
  • 11
    Very good
  • 6
    Average
  • 1
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Good Italian in JAX!

Sorrento doesn't look like much on the outside, but the food that awaits you more than makes up for it. It's not the most stylish restaurant; the dated decor and lace curtains remind me of my grandmother's house; but the quaint fireplace and friendly service makes it very welcoming. Sorrento's... read more

4 of 5 starsReviewed 4 days ago
FoodieOnTheSide
,
Jacksonville, Florida
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42 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Jacksonville, Florida
Level Contributor
74 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Sorrento doesn't look like much on the outside, but the food that awaits you more than makes up for it. It's not the most stylish restaurant; the dated decor and lace curtains remind me of my grandmother's house; but the quaint fireplace and friendly service makes it very welcoming. Sorrento's calamari was great: crispy and flavorful, just how it should... More 

Helpful?
Thank FoodieOnTheSide
Mundelein, Illinois
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Following a business meeting, an about to be raucous party of 9 descended on Sorrento Italian Restaurant. Amazingly a single waitress (with a little help from her friends) served us with a smile albeit she was frazzled while handling 3 or 4 other tables. Host eventually helped her out about 1/2 thru the dinner. Food was great. Veal Franchese was... More 

Helpful?
Thank Roganovich
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 6, 2016

Sorrento is a well recommended. The food is excellent, except it is heavy with garlic. Some of the strong dishes are chicken parmesan and the fish florentine. Sorrento's is known for their rolls, although they were better with the original owners. The servers have been there a long time and are so nice, except at times the service can be... More 

Helpful?
Thank Marjie R
Laurel
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 26, 2015

I live in Jacksonville and bring family and friends to this restaurant often. Everyone has been happy with the menu, the ambiance and the food. The outside is not fancy, located on a busy street, but you feel you're in a special place as soon as you walk inside. Staff is friendly and helpful.

Helpful?
1 Thank Brian W
Jacksonville, Florida
Level Contributor
176 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed August 3, 2015

Food was fair and unremarkable. Service was not even that good. Having eaten here before I was really disappointed.

Helpful?
Thank Peter B
Florida
Level Contributor
22 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 30, 2015

We go to this restaurant every week because the food is consistently excellent. It has been chef owned for years and the proof of its food and service is the number of return visitors. In all our travels we have never found an Italian restaurant any better, even in Italy.

Helpful?
Thank nnnan
Saint Augustine, Florida
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 19, 2015

Sorrento is a wonderful Italian restaurant in Jacksonville that my wife and I have been going to for many years. The ambiance, the service, and the food are all impressive. It is truly a gem. This is destination dining for us, as we live in Crescent Beach, more than an hour south of the restaurant. Sorrento has an excellent menu,... More 

Helpful?
3 Thank JoeRubino
Jacksonville, Florida
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 7, 2015 via mobile

This is my family's favorite restaurant. Food is amazing, there are fireplaces, servers are friendly and the place is very clean. Bread is freshly baked.

Helpful?
Thank Yelena C
Jacksonville, Florida
Level Contributor
36 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 22, 2015

Whenever I want to impress friends with truly fantastic food, this is the restaurant I bring them to enjoy. The atmosphere is more of a mom and pop shop attempt at fine dining but the food is what you come here to experience. Due to my Italian grandmother's cooking, I'm very picky when it comes to red sauce. When served,... More 

Helpful?
1 Thank MezriDax
Jacksonville, Florida
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 5, 2014

This is a real gem, not a chain, authentic Italian restaurant. We dined there many many times over the years and the quality of food is always outstanding, The staff is friendly and, contrary to the previous review, the owner, Luciano Russo has been cooking this amazing food for over 25 years. The staff is very friendly. This is the... More 

Helpful?
Thank Yelena C

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Restaurant Details

Location and Contact Information

  • Address: 6943 Saint Augustine Rd, Jacksonville, FL 32217-2819
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: 904-636-9196

Price and Cuisine

  • Average Prices: USD 30
  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Romantic, Business meetings, Families with children, Special occasions
Open Hours
Sunday
5:00 pm - 9:00 pm
Tuesday
5:00 pm - 10:00 pm
Wednesday
5:00 pm - 10:00 pm
Thursday
5:00 pm - 10:00 pm
Friday
5:00 pm - 10:00 pm
Saturday
5:00 pm - 10:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Sorrento Italian Restaurant and other visitors
1 question
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Questions? Get answers from Sorrento Italian Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?