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Sorrento Italian Restaurant

$$$
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6943 Saint Augustine Rd, Jacksonville, FL 32217-2819
904-636-9196
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Today
5:00 pm - 9:00 pm
Closed now
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Hours:
Sun 5:00 pm - 9:00 pm
Tue - Sat 5:00 pm - 10:00 pm
Dining options: Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 38 reviews
Visitor rating
  • 23
    Excellent
  • 8
    Very good
  • 6
    Average
  • 1
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Fantastic!

We go to this restaurant every week because the food is consistently excellent. It has been chef owned for years and the proof of its food and service is the number of return visitors. In all our travels we have never found an Italian restaurant any better, even in Italy.

5 of 5 starsReviewed June 30, 2015
nnnan
,
Florida
Good for:
  • Romantic
  • Special occasions
  • Doing business
  • Families with children
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38 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Jacksonville, Florida
Level Contributor
140 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed August 3, 2015

Food was fair and unremarkable. Service was not even that good. Having eaten here before I was really disappointed.

Was this review helpful? Yes
Florida
Level Contributor
18 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 30, 2015

We go to this restaurant every week because the food is consistently excellent. It has been chef owned for years and the proof of its food and service is the number of return visitors. In all our travels we have never found an Italian restaurant any better, even in Italy.

Was this review helpful? Yes
Saint Augustine, Florida
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 19, 2015

Sorrento is a wonderful Italian restaurant in Jacksonville that my wife and I have been going to for many years. The ambiance, the service, and the food are all impressive. It is truly a gem. This is destination dining for us, as we live in Crescent Beach, more than an hour south of the restaurant. Sorrento has an excellent menu,... More 

Was this review helpful? Yes 1
Jacksonville, Florida
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 7, 2015

This is my family's favorite restaurant. Food is amazing, there are fireplaces, servers are friendly and the place is very clean. Bread is freshly baked.

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Jacksonville, Florida
Level Contributor
32 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 22, 2015

Whenever I want to impress friends with truly fantastic food, this is the restaurant I bring them to enjoy. The atmosphere is more of a mom and pop shop attempt at fine dining but the food is what you come here to experience. Due to my Italian grandmother's cooking, I'm very picky when it comes to red sauce. When served,... More 

Was this review helpful? Yes 1
Jacksonville, Florida
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 5, 2014

This is a real gem, not a chain, authentic Italian restaurant. We dined there many many times over the years and the quality of food is always outstanding, The staff is friendly and, contrary to the previous review, the owner, Luciano Russo has been cooking this amazing food for over 25 years. The staff is very friendly. This is the... More 

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Jacksonville, Florida
Level Contributor
185 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 232 helpful votes
2 of 5 stars Reviewed November 19, 2014 credit card Amex Card Member Review

If this were my first visit, I'd never return. The reason so many people have made this a long time favorite were the "francese dishes". This time, the snapper francese was definitely not snapper and the sauce lacked any lemon kick. The veal was soggy without crispness. The marinara with meat sauce on the pasta was tasteless. As always, the... More 

Was this review helpful? Yes 1
Jacksonville, Florida, United States
Level Contributor
97 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 4, 2014

Have been coming here for over 18 years, very delicious homemade Italian entrees. The Snapper Francese is delicious, also the eggplant parmigiana and fettuccine Alfredo is on point. Great wine selections too. The bread could have used some butter, I remember that being better in the past, the salads were good. Nice atmosphere, good service, fair prices.

Was this review helpful? Yes 3
Jacksonville, Florida
Level Contributor
19 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 12, 2014

We have been coming to Sorrento's for years. It has always been a special place. But this time it was mediocre. The bread is not the same, salad is not the same, and the entree was just mediocre. It is clear that the quality has declined with new ownership. This is sads

Was this review helpful? Yes 3
tampa
Level Contributor
233 reviews
159 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed March 16, 2014

Came here because they had one of my favorite dishes on the menu, Linguine and Clams. The food was great, prices were reasonable. Their dinner rolls are some of the best we've ever had. Our server though was not very pleasant and honestly made us feel like we were bothering her. She took so long to come back to check... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 6943 Saint Augustine Rd, Jacksonville, FL 32217-2819
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: 904-636-9196

Price and Cuisine

  • Average Prices: USD 30
  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Romantic, Special occasions, Doing business, Families with children
Open Hours
Sunday
5:00 pm - 9:00 pm
Tuesday
5:00 pm - 10:00 pm
Wednesday
5:00 pm - 10:00 pm
Thursday
5:00 pm - 10:00 pm
Friday
5:00 pm - 10:00 pm
Saturday
5:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Sorrento Italian Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?