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Osaka Japanese Steak House

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9651 Crosshill Blvd, Jacksonville, FL 32222
9043170224
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Today
11:30 am - 10:00 pm
Closed now
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Hours:
Sun 11:00 am - 10:00 pm
Mon - Thu 11:30 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Description: Family oriented. Entertainment during the preparation of food. Great...
Family oriented. Entertainment during the preparation of food. Great Customer Service. Good locale and reasonable prices.
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TripAdvisor Reviewer Highlights

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Visitor rating
  • 0
    Excellent
  • 0
    Very good
  • 2
    Average
  • 1
    Poor
  • 3
    Terrible
Rating summary
  • Food
    2 of 5 stars
    Service
    2 of 5 stars
  • Value
    2 of 5 stars
    Atmosphere
    2 of 5 stars
Unfortunate hospitality. Dismissive service. Avoid.

Single woman...Offered a stool at bar and then at sushi counter. This is not hospitality.. I felt insulted and there were NO OTHER Diners at either of these empty counters. Felt very isolated and would have preferred a table or booth. Got a backache from sitting on a barstool. Unfriendly service... read more

2 of 5 starsReviewed October 18, 2015
MensaBrite
,
Macclenny, Florida
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6 Reviews from our TripAdvisor Community

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Macclenny, Florida
Level Contributor
33 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed October 18, 2015

Single woman...Offered a stool at bar and then at sushi counter. This is not hospitality.. I felt insulted and there were NO OTHER Diners at either of these empty counters. Felt very isolated and would have preferred a table or booth. Got a backache from sitting on a barstool. Unfriendly service One of the Sushi pieces I ordered was TOUGH.... More 

Helpful?
Thank MensaBrite
Jacksonville, Florida
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 29, 2015 via mobile

We have actually been here several times. The sushi is just OK. I think the bigger problem which makes for a less than happy experience is the service! I'm talking about servers who act like they don't care if you like it or not. If they focused more on good customer service, they would be a lot busier!

Helpful?
Thank FloridaNativeJan
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 30, 2015 via mobile

Sat down with the family for dinner, and my daughter said, "mom, there's a booger on my plate." I looked at her plate and mine...it wasn't a booger, it was MAGGOTS!!! We left immediately and will never return. Disgusting!

Helpful?
Thank Michelle C
New York
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 2, 2015

I took my husband and son to this restaurant on 2/13/2015. The waitress seemed like she had a long day,,,,REALLY!!! It was only 12:15 pm...She had a bad attitude. When she sat us down at the grill and went to get our beverages,,, A huge roach was spotted on the the table by my husband. I jumped up and went... More 

Helpful?
Thank Nylonghorn
Level Contributor
30 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed August 16, 2012 via mobile

Ordered pink lady roll, the crab was actually rotten, I almost threw up, and I am sick to my stomach now. The cook said the crab was frozen and could not have been bad, but there was actual mold on the crab where you could see I bit into it...never again will we go there. I ordered a California roll,... More 

Helpful?
Thank FamilyPMWS
Level Contributor
20 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 7, 2012 via mobile

Ok food but there is another sushi place that is just as good and serves it up fast.

Helpful?
Thank masarap

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Restaurant Details

Location and Contact Information

  • Address: 9651 Crosshill Blvd, Jacksonville, FL 32222
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: 9043170224

Price and Cuisine

  • Cuisine: Japanese, Steakhouse

Description

Family oriented. Entertainment during the preparation of food. Great Customer Service. Good locale and reasonable prices.
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:30 am - 10:00 pm
Tuesday
11:30 am - 10:00 pm
Wednesday
11:30 am - 10:00 pm
Thursday
11:30 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Osaka Japanese Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?