We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

J Alexander's

Certificate of Excellence
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
10296 Bistro St, Jacksonville, FL 32246-7488 (Big Island Drive)
904-996-7147
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Lunch, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 167 reviews
Visitor rating
  • 89
    Excellent
  • 49
    Very good
  • 17
    Average
  • 9
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Prime rib is out of this world

Ordered the prime rib and asked for an end cut which the were able to accommodate. The prime rib was so big I had to take 1/2 home and the service was great.

5 of 5 starsReviewed April 21, 2015
James C
,
Jacksonville, Florida
via mobile
Good for:
  • Romantic
  • Doing business
Add Photo Write a Review

167 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
17 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 19, 2015

Let me start by saying that this use to be my favorite restaurant in Jax. With that being said, things have definitely changed, from service to quality of food. I know the previous service manager was transferred to another state, so that may take care of the reason the servers are not on top of their game anymore. They use... More 

Was this review helpful? Yes 4
Senior Contributor
49 reviews 49 reviews
38 restaurant reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed May 13, 2015

Atmosphere? Just like any other chain, mid-pack, hillstone/houston's wannabe....Service, well we'll try harder next time. Food, well not so sure that the corporate chef has paid a visit to dial in the kitchen in a while.... Steak....meh. Salad....meh. Wine.....overpriced, lack of choice.....meh Why is it so hard to deliver good food and drinks at even above reasonable prices? Why oh... More 

Was this review helpful? Yes 1
Jacksonville, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 21, 2015 via mobile

Ordered the prime rib and asked for an end cut which the were able to accommodate. The prime rib was so big I had to take 1/2 home and the service was great.

Was this review helpful? Yes
Saint Augustine, Florida
Reviewer
4 reviews 4 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 17, 2015

This used to be our favorite restaurant for business meetings; however, they recently cancelled our reservations the week before our event in order to accommodate a group from J Alexander's corporate office. They failed to offer us a reasonable alternative. What a disappointment, we were really looking forward to the evening.

Was this review helpful? Yes 1
Jacksonville, Florida
Top Contributor
292 reviews 292 reviews
193 restaurant reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed April 15, 2015

We haven't visited J. Alexander's in maybe a year, so I was interested to see what was going on here of late. Although I am not a big fan of chain restaurants, we have had good dining experiences here in the past. Not so this time. We arrived 15 minutes early for our reservation. The Tall Hostess of the Small... More 

Was this review helpful? Yes 1
Jacksonville, Florida
Top Contributor
62 reviews 62 reviews
22 restaurant reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 9, 2015

I've been to J. Alexanders twice, once for lunch and once for dinner. Both times were enjoyable, if not exceptional. That's OK with me--they do what they try to do very well. They have a varied menu of offerings from inventive appetizers to fish tacos to fine steaks. It's upscale from, say Carrabbas, and doesn't try to be Ruth Chris.... More 

Was this review helpful? Yes
Spain
Top Contributor
292 reviews 292 reviews
112 restaurant reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed April 5, 2015

This restaurant is one of many located within the St. John's Town Center shopping area. The ambiance is cozy and busy. The menu has many great choices. We ordered grilled salmon and trout. Both of us had special requests for our dishes and there was not a problem in accommodating us. We had a very professional and excellent server. She... More 

Was this review helpful? Yes
Jacksonville, Florida
Top Contributor
140 reviews 140 reviews
92 restaurant reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 25, 2015

The crab cakes are pure crab...no fillers. Delicious! And the Creme Brûlée was excellent. Our server, Brad, was very good and we had such a lovely lunch. I like that they offer foods not found in most restaurants. Vegetable of the day was Acorn Squash and Stuffed Eggs for an appetizer.

Was this review helpful? Yes
Charlotte, North Carolina
Top Contributor
99 reviews 99 reviews
64 restaurant reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed March 12, 2015

I was a little disappointed, since I had very high expectations for my first experience here. The food was good, the service was fair (a little slow/scatterbrained), and the prices were right on the bubble for being a little high. You're paying for atmosphere and location.

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
16 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2015

Very good choice. Get good piece of meat. The open kitchen is great because of the nice bbq smell. Not optimal if you have your best dress :-), in this case get a table away from that.

Was this review helpful? Yes

Travelers who viewed J Alexander's also viewed

 

Been to J Alexander's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 10296 Bistro St, Jacksonville, FL 32246-7488
    (Big Island Drive)
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: 904-996-7147

Price and Cuisine

  • Cuisine: American, Pub

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Romantic, Doing business
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from J Alexander's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?