We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Capital Grille

Certificate of Excellence
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
St. Johns Towne Center, 5197 Big Island Drive, Jacksonville, FL 32246 (J. Turner Butler Blvd.)
904-997-9233
Website
Today
5:00 pm - 9:00 pm
Closed now
See all hours
Hours:
Sun 5:00 pm - 9:00 pm
Mon - Thu 11:30 am - 10:00 pm
Fri 11:30 am - 11:00 pm
Sat 5:00 pm - 11:00 pm
Dining options: Reservations
Description: You are cordially invited to join us for an evening or afternoon of...
You are cordially invited to join us for an evening or afternoon of relaxed elegance and exceptional cuisine. Our impressive menu of nationally renowned dry aged steaks and the freshest of seafood will ignite your culinary imagination as our award-winning wine list of more than 5,000 bottles awakens your inner sommelier. And as our gracious, knowledgeable servers delight you with their uncanny ability to anticipate your every need, you’ll experience firsthand why the American Culinary Federation recently bestowed upon us their “Achievement of Excellence Award.” Whether you’re celebrating a special occasion or hosting a business luncheon or dinner, we can help you flawlessly pull off any private dining event. Our event planning staff has extensive experience and the ideal materials to work with—a capital setting, distinctive food and unmatched service. Located in St. Johns Town Center.
read more
Good for:
Fine Dining
Reservations

TripAdvisor Reviewer Highlights

Read all 138 reviews
Visitor rating
  • 86
    Excellent
  • 23
    Very good
  • 21
    Average
  • 7
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
try Ruth"s Chris instead...

Let me preface by saying we have eaten here before and it was good, this was Valentines Day and everyone knows it's going to be busy, right? Well the managment apparently didn't. Understaffed is putting it mildly. Arrived ten minutes early for a 6 o'clock reservation, seated 20 minutes later... read more

3 of 5 starsReviewed February 15, 2015
Susan R
,
Jacksonville, Florida
Good for:
  • Fine Dining
  • Reservations
Add Photo Write a Review

138 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Jacksonville, Florida
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 15, 2015

Let me preface by saying we have eaten here before and it was good, this was Valentines Day and everyone knows it's going to be busy, right? Well the managment apparently didn't. Understaffed is putting it mildly. Arrived ten minutes early for a 6 o'clock reservation, seated 20 minutes later... After placing our order we had some nice soup and... More 

Was this review helpful? Yes
Jacksonville, Florida
Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 25, 2015

It is great fine dining, I got the lamb and we had calamari before the meal. We had fantastic service and they even bought over a sample of deserts. To say I left very satisfied would be an understatement.

Was this review helpful? Yes
Kenner, Louisiana
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 25, 2015

For our 10th Anniversary, we wanted something special, with a unique experience. The Capital Grille did not disappoint, if anything, they exceeded our expectations. Upon entering the establishment, we were greeted quickly by the hostesses who informed us that our reserved table was ready. We were then brought to our table on which they had thoughtfully placed a rose, some... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 25, 2015 via mobile

I had to leave the table twice to go out side and cool down. I wore a sleeveless dress in January and temps were cold. It must be a small area of the restaurant. Don't sit in the booths against the kitchen wall!!!! So hot I couldnt enjoy dinner:(

Was this review helpful? Yes 1
Jacksonville, Florida
Senior Contributor
23 reviews 23 reviews
22 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 14, 2015

We went to Capital Grille several years ago and it was superb! I don't know what has happened but it is not the same. Our waiter seemed very distracted and was barely pleasant. Our steaks were just ok. I actually enjoyed a recent Outback steak much more. I will say that the lobster mac and cheese was delicious. Do not... More 

Was this review helpful? Yes 1
Valdosta, GA
Contributor
11 reviews 11 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 30, 2014 credit card Amex Card Member Review

The Capital Grille is one of my favorite restaurants. Since I was by myself, I was able to quickly get a seat at the bar. The bartender was courteous, and her menu recommendation was superb. I did not need a dessert recommendation since the cheesecake is phenomenal! This place is always a great choice for any occasion!

Was this review helpful? Yes
Palm Coast, Florida
Contributor
11 reviews 11 reviews
7 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 30, 2014 credit card Amex Card Member Review

I have always been a fan of Capital Grill and maybe this was a bad day for them but.....the hostess was less than gracious with seating. My daughters filet was returned as undercooked , sent back redone and still not as ordered. The returned steak did not come back until I had finished my sea bass which was served in... More 

Was this review helpful? Yes 1
St. Johns, Florida
Contributor
11 reviews 11 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 17, 2014

This was our second visit to the Capital Grill, but it's been three years since we were last there. Memories don't always ring true. We were a group of 10+. After our arrival, service was good, drinks were ordered. Fresh bread brought to the table. On our first visit we went with the house special which is steak, and as... More 

Was this review helpful? Yes 3
Senior Contributor
21 reviews 21 reviews
12 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 15, 2014

A small group of friends selected The Capital Grille to celebrate a birthday. We had reservations for a Sunday evening. We were seated promptly and the service, in general, was very good. Beyond that I am searching for something positive to say. The menu is a throw back to the 1950's, lots of steak, everything a la carte, and few... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

We had Thanksgiving dinner at this restaurant. It was awesome! 3 of us ordered the Thanksgiving special, which consisted of the traditional turkey dinner with stuffing, mashed potatoes, etc. while my son and a friend ordered off the menu. Everything was delicious! Good portions. Top notch service. Beautiful interior. Planning on returning for Christmas.

Was this review helpful? Yes

Travelers who viewed The Capital Grille also viewed

 
Jacksonville, FL
 

Been to The Capital Grille? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: St. Johns Towne Center, 5197 Big Island Drive, Jacksonville, FL 32246
    (J. Turner Butler Blvd.)
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: 904-997-9233

Price and Cuisine

  • Average Prices: USD 50 - 70
  • Cuisine: American, Seafood, Steakhouse

Restaurant Characteristics

  • Dining Style: Fine Dining

Description

You are cordially invited to join us for an evening or afternoon of relaxed elegance and exceptional cuisine. Our impressive menu of nationally renowned dry aged steaks and the freshest of seafood will ignite your culinary imagination as our award-winning wine list of more than 5,000 bottles awakens your inner sommelier. And as our gracious, knowledgeable servers delight you with their uncanny ability to anticipate your every need, you’ll experience firsthand why the American Culinary Federation recently bestowed upon us their “Achievement of Excellence Award.” Whether you’re celebrating a special occasion or hosting a business luncheon or dinner, we can help you flawlessly pull off any private dining event. Our event planning staff has extensive experience and the ideal materials to work with—a capital setting, distinctive food and unmatched service. Located in St. Johns Town Center.
Open Hours
Sunday
5:00 pm - 9:00 pm
Monday
11:30 am - 10:00 pm
Tuesday
11:30 am - 10:00 pm
Wednesday
11:30 am - 10:00 pm
Thursday
11:30 am - 10:00 pm
Friday
11:30 am - 11:00 pm
Saturday
5:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from The Capital Grille staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?