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Via Napoli

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2500 Welsh Road, Philadelphia, PA
(215) 934-7700
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Today
12:00 pm - 11:00 pm
Open now
See all hours
Hours:
Sun 12:00 pm - 10:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri 11:00 am - 11:00 pm
Sat 12:00 pm - 11:00 pm
Dining options: Dinner, Lunch, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 37 reviews
Visitor rating
  • 17
    Excellent
  • 7
    Very good
  • 4
    Average
  • 3
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Horrible service!

I was in a large party of 21 guests, having our staff holiday dinner. The service was terrible. It's not like the restaurant didn't know we were coming, they actually requested a $100.00 deposit!! You would think they would have planned ahead to make sure we had adequate servers, but that was not... read more

3 of 5 starsReviewed January 8, 2016
Norina B
,
Bensalem, Pennsylvania
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37 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Atlantic City, New Jersey
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

I took a party of 19 into this restaurant. The server was very rude and obviously was not trained properly. The food was not good either. I was embarrassed, Also I am not a person who complains as I am in the food service business too. But I will never patronize this place again. It was a horrible experience.

Helpful?
Thank Joanie S
Bensalem, Pennsylvania
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 8, 2016

I was in a large party of 21 guests, having our staff holiday dinner. The service was terrible. It's not like the restaurant didn't know we were coming, they actually requested a $100.00 deposit!! You would think they would have planned ahead to make sure we had adequate servers, but that was not the case. I ordered the mussels in... More 

Helpful?
Thank Norina B
Bensalem, Pennsylvania
Level Contributor
64 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 5, 2015 via mobile

Good food and huge portions. Our waitress was very nice. I liked their meat sauce and my husband liked their spicy sausage and broccoli rabe. Would definitely go back.

Helpful?
Thank stephanie m
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 25, 2015

This place is fantastic! I cook Italian food at home and I never eat it out. But this is the most authentic Italian cooking I have EVER eaten at a restaurant! Nothing is bad here. Order the flat bread! It comes out poofs and deflates in front of you. It's covered in parm cheese and olive oil! We always get... More 

Helpful?
Thank Jessie A
Philadelphia, Pennsylvania
Level Contributor
17 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 17, 2015

My wife and I made our first visit here since we were in the area. The appetizers were tasty and fresh, the entrees also plentiful and delicious.

Helpful?
Thank Moe I
New Philadelphia, Pennsylvania
Level Contributor
7 reviews
4 restaurant reviews
5 of 5 stars Reviewed October 26, 2015 via mobile

Via Napoli is always a relaxing and pleasant dining experience. The food is fresh and original, prepared in authentic Italian-American style. The appetizers and soups are a meal in themselves, but the tortellini dishes must be tried. Enjoy..

Helpful?
Thank Kevin M
Level Contributor
35 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed October 22, 2015

Slow serivice...poor management. This used to be a bustling lovely place....not now. Minimally attentive service. Cordial yet cold. Food had that microwaved heated look. Not for that money Sir!!!!

Helpful?
Thank littlelinda1234
Philadelphia, Pennsylvania
Level Contributor
50 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 3, 2015

Italian cuisine has been my favorite one for years; therefore I keep trying new Italian restaurants. We've been to Via Napoli a couple of times and can say only great things about the place: food, service, ambience are excellent! We highly recommend it to all lovers of Italian food!

Helpful?
1 Thank Serge M
Philadelphia, Pennsylvania
Level Contributor
8 reviews
8 restaurant reviews
5 of 5 stars Reviewed July 2, 2015

I love the food, the wait staff and the Sangria! Everyone here is so friendly and attentive. I have come here about 7 times and 2 of which were for my daughters birthday. There was a total of 5 of us each time and I was able to bring in a cake for her and the staff sung Happy Birthday... More 

Helpful?
Thank Bluerose1114
Philadelphia, Pennsylvania
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed October 12, 2014

Ok. This used to be an awesome Italian spot that we frequented very often. Sadly, as with most places I love, they decided to change the menu, and the way the place operated. This was probably earlier this year. I just happened to be adding places and saw my earlier review. Very disappointing. They were close to home and the... More 

Helpful?
Thank Ray A

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Restaurant Details

Location and Contact Information

  • Address: 2500 Welsh Road, Philadelphia, PA
  • Location: United States  >  Pennsylvania (PA)  >  Philadelphia
  • Phone Number: (215) 934-7700

Price and Cuisine

  • Cuisine: Italian, Pizza
Open Hours
Sunday
12:00 pm - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
12:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from Via Napoli staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?