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T.G.I. Friday's - W 51st Street

$$
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21 W. 51st St., (Fifth & Sixth Aves.), New York City, NY 10019
212-767-8352
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Dining options: Lunch, Dinner, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 69 reviews
Visitor rating
  • 5
    Excellent
  • 21
    Very good
  • 14
    Average
  • 12
    Poor
  • 17
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Nothing special

Didn't really like the lay out of the restaurant feels a little grubby and messy, also cramped. The food wasn't bad, nothing exceptional. Very expensive for what it is. Service was good but the waitress was OTT, too much for me, obviously trying for tips. The toilets were disgusting, dirty and... read more

3 of 5 starsReviewed January 3, 2016
Sarah_Norwich85
,
Norwich, United Kingdom
via mobile
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69 Reviews from our TripAdvisor Community

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Norwich, United Kingdom
Level Contributor
152 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

Didn't really like the lay out of the restaurant feels a little grubby and messy, also cramped. The food wasn't bad, nothing exceptional. Very expensive for what it is. Service was good but the waitress was OTT, too much for me, obviously trying for tips. The toilets were disgusting, dirty and smelly. I have been to loads of TGI before,... More 

Helpful?
Thank Sarah_Norwich85
Telford, United Kingdom
Level Contributor
59 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 27, 2015

woman asked me for id when i ordered some beers,(i was 29 at the time),then when i showed her my passport she just grunted something,no apology whatsoever,burgers were under cooked,beer was flat!!

Helpful?
Thank walker08041980
Corinth, Mississippi
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 8, 2015

We checked in to our hotel and went looking for something to eat. We saw TGI Fridays. W decided to try it, Great service, wonderful food. Did I saw great friendly service, an oddity in New York. Clean great food, what more could you want.

Helpful?
Thank tom d
South Molton, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 17, 2015 via mobile

Having walked into this restaurant off 5th avenue I thought that this restaurant might have a slightly more modern interior/decor than an "out of town" restaurant. Turns out it was old and run down - but that isn't even the issue. When it's filthy dirty and worn out you start to worry about the hygiene of the kitchen as well.... More 

Helpful?
Thank chickenman96
London
Level Contributor
286 reviews
177 restaurant reviews
common_n_restaurant_reviews_1bd8 133 helpful votes
3 of 5 stars Reviewed May 19, 2015

Having tried TGI's in England we thought we would see how the Americans do it. Not a lot different to be honest. As always the food was good without being anything to write home about. The service was a bit below par if anything, I was expecting more as the waiters usually work hard for their tips.

Helpful?
Thank Johnsmith1959
Level Contributor
22 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed December 6, 2014 via mobile

We waited 10min at least for our waiter to get our drink order. Then it took a long time for our food to come out. The atmosphere were ok. It was REALLY hot, we had to sit on the top floor. It was about 45 deg outside but at least 80 inside. They had to turn fans on. Once we... More 

Helpful?
Thank muhmuh1005
Phoenix, Arizona
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 5, 2014

food was fine. Service was slow and the staff seemed to be changing shift and arguing with each other. Took too long to take order ...but mainly the place was just shabby and I would have walked out except my companion was so hungry she didn't have the energy. Normally I enjoy TGIFs, but not this one.

Helpful?
Thank Rob C
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 17, 2014

This was not a good experience. The food was okay, but most of the thing on the menu was changed with something else. The service was okay. But what draged the hole experience down was the location. Cold open space with weird seatings.

Helpful?
Thank Charlotte F
South Wales
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 3, 2014

Being a fan of TGIs in the UK my friend and I decided to to try one in NYC, what a big mistake. Upon entering the restaurant we went to sit at a table and was spoken to in a rude manner by the front of house staff who shouted no no no. We were told we had to wait... More 

Helpful?
Thank Liz P
Blaenau Gwent
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed August 30, 2014

The staff who served me and my friend were not the friendliest and I even went to the bar to order more drinks as our server didn't ask if we wanted any. When I got to the bar I was refused service as he told me to wait for my server! This took ages! We waited nearly half hour for... More 

Helpful?
Thank BlaenauGwentFletch

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Restaurant Details

Location and Contact Information

  • Address: 21 W. 51st St., (Fifth & Sixth Aves.), New York City, NY 10019
  • Location: United States  >  New York (NY)  >  New York City>  > Midtown
  • Neighborhood: Midtown
  • Phone Number: 212-767-8352

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from T.G.I. Friday's - W 51st Street staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood