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Jackson Hole--Columbus Avenue

$$
Neighborhood:
Upper West Side
American, Hamburgers
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517 Columbus Ave, New York City, NY 10024
(212) 362-5177
Today
7:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 8:00 am - 11:00 pm
Mon - Thu 7:00 am - 11:00 pm
Fri 7:00 am - 12:00 am
Sat 8:00 am - 12:00 am
Dining options: Breakfast, Delivery, Late Night, Outdoor Seating

TripAdvisor Reviewer Highlights

Read all 60 reviews
Visitor rating
  • 19
    Excellent
  • 23
    Very good
  • 13
    Average
  • 3
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
What a burger!

I'm pretty sure this is the same owner/restaurant in Queens, which I have eaten at as well. That was a great burger and so was this one. They have lots of outdoor seating at this location. The wait staff was prompt, no complaints. They brought out the dish of complimetary pickles (twice... read more

4 of 5 starsReviewed September 22, 2013
JudyMetroNYCarea
,
New York City, New York
Good for:
  • Families with children
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60 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Camborne, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 restaurant reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 12, 2013 via mobile

The burger here was the best we have ever had! It was moist, tasty and huge, the flavour combination left you wanting more, but knowing you just couldn't manage it! The service was prompt and the service pleasant. Would definitely try again.

Was this review helpful? Yes
Bristol, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 30, 2013

This was a very disappointing place, the food was not so good, you felt like you were in the way, there was no customer service skills, It didn't help that there was a sign up saying "the more you tip, the nicer we are". I don't think so

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2013

First time eating here and I had the chicken sandwich instead of the burger, but it was delicious. Everyone I was with had the burgers and they loved them. As an aside, the pickles are amazing. Great place-would definitely recommend.

Was this review helpful? Yes
New York City, New York
Top Contributor
232 reviews 232 reviews
167 restaurant reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed September 22, 2013

I'm pretty sure this is the same owner/restaurant in Queens, which I have eaten at as well. That was a great burger and so was this one. They have lots of outdoor seating at this location. The wait staff was prompt, no complaints. They brought out the dish of complimetary pickles (twice actually) right away. We all ordered burgers. All... More 

Was this review helpful? Yes
New Rochelle, New York
Senior Contributor
39 reviews 39 reviews
23 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 10, 2013 via mobile

Love this burger! This may be the best burger in NYC. Reasonably priced great menu. Indoor & outdoor dining. Again, LOVE THIS BURGER! Don't miss this one & bring your appetite.

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Frederiksberg
Top Contributor
81 reviews 81 reviews
54 restaurant reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed April 9, 2013

The burgers are huge, almost big enough to share, and the fries and especially the onion rings are superb. The service is not good though, the waiter asked us if we wanted extra mustard of mayo, and we asked her for more mayo, but she didn't bring more. The place is nice in an american-diner-way, but at the far end... More 

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Veneto, Italy
Top Contributor
85 reviews 85 reviews
75 restaurant reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed March 21, 2013 via mobile

The best Burger in NYC! informal atmosphere, excellent quality at low cost. ideal for a lunch for work or with friends. fast service and careful recommended!

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TX
Contributor
17 reviews 17 reviews
8 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 14, 2013

Great little place for lunch after Central Park Tour or Museum of Natural History. Great menu of sandwiches and reasonably priced for NYC

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East Bay
Contributor
12 reviews 12 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 14, 2012

Although the food was good (though, I have to admit, didn't try the burger), the service was not that great. Went there on a Wednesday afternoon after walking Central Park. The menu sounded good so we decided to give it a try. Unfortunately, my husband and I felt as if we were bothering the server. She looked as if she... More 

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Brussels, Belgium
2 reviews
5 of 5 stars Reviewed October 11, 2012

If you wanna go for a REAL American Hamburger, this is the place. They are big, meat is delicious, staff is friendly. This is not a 'tourist' restaurant, but a typical place were go citizens... which makes your NY experience even better. I've come six times to NY, and each time, I go and eat my real hamburger there...

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Restaurant Details

Location and Contact Information

  • Address: 517 Columbus Ave, New York City, NY 10024
  • Location: United States  >  New York (NY)  >  New York City>  > Upper West Side
  • Neighborhood: Upper West Side
  • Phone Number: (212) 362-5177

Price and Cuisine

  • Average Prices: USD 6 - 20
  • Cuisine: American, Hamburgers

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
8:00 am - 11:00 pm
Monday
7:00 am - 11:00 pm
Tuesday
7:00 am - 11:00 pm
Wednesday
7:00 am - 11:00 pm
Thursday
7:00 am - 11:00 pm
Friday
7:00 am - 12:00 am
Saturday
8:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Jackson Hole--Columbus Avenue staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?
 

Staying in Upper West Side

Neighborhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theater performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighborhood