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Serafina at The Time Hotel

224 West 49th Street, New York City, NY 10019 (Manhattan)
212-247-1009
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Ranked #2,676 of 11,659 Restaurants in New York City
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Price range: $25 - $50
Hours:
Sun - Sat 7:00 am - 12:00 am
Cuisines: Italian, Pizza & Pasta
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Dining style: Casual Elegant
Neighborhood: Manhattan
Cross street: Between Broadway and 8th Avenue
Description: Serafina takes a very honest approach to Northern Italian food with only the highest quality ingredients. Serafina's Fabulous Pizza delights diners with a simplicity of recipe execution combined with creative and original Italian dishes.
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158 reviews from our community

Visitor rating
    52
    65
    23
    11
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
NEW YORK
Contributor
13 reviews 13 reviews
8 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 18, 2014 NEW

Saw "You cant take ti with you" Matinee. Enjoyed dinner afterwards. Specials,though pricey,were very good. Excellent dinner,service. Very knowledgeable waiters. Go there.....

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Vantaa, Finland
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 7, 2014

Had only breakfast here, but you gotta try the orange juice - one of the best in the world! Coffee was also the best I've had in NYC and had it at least in 10 different places.

Was this review helpful? Yes 2
Summit, New Jersey
Top Contributor
95 reviews 95 reviews
45 restaurant reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 1, 2014

A large group of adults and kids dined here after a matinee and were very impressed with the service , the quality food and the nice calm atmosphere . The menu is italian (pizza's too) and some basics mixed in for variety.

Was this review helpful? Yes 2
serafinatimehotel, Manager at Serafina at The Time Hotel, responded to this review

Dear Dining Guest, Thank you for dining with us at the restaurant. We are glad you enjoyed our food and had a great dining experience. We value all of our customers and their feedback to better improve our future customer experience. We hope to see you back soon! For any reservations please contact us directly at #(212)247-1000 email: serafinatimehotel.net Kind... More

Hoboken, New Jersey
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 26, 2014

We went to Serafina last night and the place was great. The food was very tasty and the server very helpful. We weren't sure what to order, until we went for the lobster ravioli and porcini ravioli, Sooooo good. The manager was constantly checking that we were having a good time which made us feel as important customers. The atmosphere... More

Was this review helpful? Yes 3
serafinatimehotel, Manager at Serafina at The Time Hotel, responded to this review

Dear Dining Guest, Thank you for dining with us at the restaurant. We are glad you enjoyed our food and had a great dining experience. We value all of our customers and their feedback to better improve our future customer experience. We hope to see you back soon! For any reservations please contact us directly at #(212)247-1000 email: serafinatimehotel.net Kind... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 25, 2014

Memories of this eaterie, A RUDE Vamp waitress, who told lies to convince us 18% tip as a service charge is the norm, is it hell, to get that she would need a personality injection, loud mouthed Macedonian who thinks dollars grow on trees. If she had been tipped as per her service she would have been lucky to get... More

Was this review helpful? Yes 1
serafinatimehotel, Manager at Serafina at The Time Hotel, responded to this review

Dear Dining Guest, Please accept our sincere apologies for the inconveniences during you recent dining experience. We welcome positive and/or constructive comments such as yours. We pride ourselves to best accommodate our guest the best way possible. Since receiving your review we have taking measures to avoid this situation again. I totally understand your disappointment towards the incident. We have... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 25, 2014

First night in NY went for evening meal. Lovely meal but waitress talked us into meals that were far too big thus pushing bill right up. She was way over the top and her gushing became irritating. She finally brought bill and took time to tell us that a minimum tip of 20% was expected but 30% would be better.... More

Was this review helpful? Yes 2
serafinatimehotel, Manager at Serafina at The Time Hotel, responded to this review

Dear Dining Guest, Please accept our sincere apologies for the inconveniences during you recent dining experience. We welcome positive and/or constructive comments such as yours. We pride ourselves to best accommodate our guest the best way possible. Since receiving your review we have taking measures to avoid this situation again. I totally understand your disappointment towards the incident. We have... More

Brisbane, Australia
Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 22, 2014

We visited Serafina in 2010 and we noted it as one of our favourite restaurants. On our return in August 2014 we have been utterly disappointed with the service. Our first night in New York we were served by a pushy over the top waitress (not sure of her name, however she advised she was from Macedonia). When our meals... More

Was this review helpful? Yes 4
serafinatimehotel, Manager at Serafina at The Time Hotel, responded to this review

Dear Dining Guest, Please accept our sincere apologies for the inconveniences during you recent dining experience. We welcome positive and/or constructive comments such as yours. We pride ourselves to best accommodate our guest the best way possible. Since receiving your review we have taking measures to avoid this situation again. I totally understand your disappointment towards the incident. We have... More

Miami, Florida
Contributor
20 reviews 20 reviews
14 restaurant reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed August 11, 2014

Well we went for something before theater and it was not as good as the others in town, not really clean you felt everything was sticky, the service was quite bad and slow and the food was not good at all, basically we didn't eat and left very disappointed, don't waste your time in there, just don't go!!!

Was this review helpful? Yes 3
serafinatimehotel, Manager at Serafina at The Time Hotel, responded to this review

Dear Dining Guest, I would like apologize for the inconvenience you ran into recently with our restaurant. During this summer season we open our doors to let our guests enjoy the amazing weather. As a result some days didn't agree well with our restaurant. We have taking careful consideration with your concerns and have spoken to our staff about the... More

Vienna
Top Contributor
69 reviews 69 reviews
33 restaurant reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 11, 2014

We had dinner here during our recent trip to New York. The restaurant is well-known for its pizzas; and overall the food was quite good. My wife particularly enjoyed her spaghetti pumpkin dish, which was artfully arranged and provided a great photo op. Service was fine. I was, however, put off by the rather officious attempt by the waitress to... More

Was this review helpful? Yes 3
serafinatimehotel, Manager at Serafina at The Time Hotel, responded to this review

Dear Dining Guest, Thank you for dining with us at the restaurant. I would also like to apologize for this inconvenience. We are glad you enjoyed our food .We welcome positive and/or constructive comments such as yours. We pride ourselves to best accommodate our guest the best way possible. We have also discussed with our serving staff concerning this matter... More

Sacramento, California
Senior Contributor
22 reviews 22 reviews
10 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 7, 2014

Good quality pasta well-prepared with prompt service. Reasonably priced. Convenient to theatres. I was hoping for a vegetable lasagne, but not this night. Ordered a few years back it still haunts. Would love to see it sometime in the future.

Was this review helpful? Yes 3
serafinatimehotel, Manager at Serafina at The Time Hotel, responded to this review

Dear Dining Guest, Thank you for dining with us at the restaurant. We are glad you enjoyed our food and had a great dining experience. I am glad you tasted our vegetarian lasagna before and loved it! Next time you dine with us feel free to give us a call and ask for our specials. We have them daily and... More

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