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324 South Canal Street, Carlsbad, NM NM 88220-5657
+1 (0) 575 887 8051
Website
Today
10:30 am - 1:00 am
Closed now
See all hours
Hours:
Sun - Sat 10:30 am - 1:00 am

TripAdvisor Reviewer Highlights

Read all 11 reviews
Visitor rating
  • 1
    Excellent
  • 2
    Very good
  • 1
    Average
  • 5
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Most recent review
It's one of the few fast food places we found in town

We stopped here on the way back from the caverns and the line was out the door. There aren't too many fast food places in town, at least not near the route we were taking through town. Wendy's is something the whole family likes so we stopped in. I don't know if was abnormally busy, but the staff... read more

4 of 5 starsReviewed April 7, 2014
logandiana
,
Burleson, Texas
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11 Reviews from our TripAdvisor Community

Date | Rating
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English first
Burleson, Texas
Contributor
15 reviews 15 reviews
8 restaurant reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 6, 2014

It was late. We were coming back from Carlsbad Caverns. We decided to pick up some fast food and take it back to our room. After waiting on a long line in the drive through I finally got to place our order. The employee struggled to get it right. I should have known that I was in for more trouble... More 

Was this review helpful? Yes
Burleson, Texas
Top Contributor
166 reviews 166 reviews
54 restaurant reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed April 7, 2014

We stopped here on the way back from the caverns and the line was out the door. There aren't too many fast food places in town, at least not near the route we were taking through town. Wendy's is something the whole family likes so we stopped in. I don't know if was abnormally busy, but the staff wasn't doing... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 7, 2014 via mobile

We waited 15 min at the front of the line before our order was taken. There was no greeting or even "I will be right with you," from any of the 6 people I counted in the back. When we were finally waited on the girl was very impolite and was totally lacking in people skills. All the tables were... More 

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Las Vegas, Nevada
Top Contributor
302 reviews 302 reviews
227 restaurant reviews
122 helpful votes 122 helpful votes
2 of 5 stars Reviewed January 4, 2014

This place is usually run by a pack of very young unintelligent untrained un-managed idiots. If you're lucky enough to be there when the district or store manager is present, you MIGHT get a decent meal. Otherwise, steer clear! Most of their employees at this location simply don't care one tiny bit about you or your order. You really need... More 

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Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed August 19, 2013

The girl who took our order was having a bad day, bed week, bad month or bad year. Talk about rude. This is not the type of person Wendy's usually hires. Corporate needs to give her a pink slip.

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Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 7, 2013

We chose Wendy's because we were in a hurry and know we like their price and quality of food, however we waited in line at the counter for at least 15 minutes. In the meantime, one employee was cleaning the women's room and kept coming out to say how unsanitary it was only to complete it and go back into... More 

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Springer, New Mexico
Top Contributor
120 reviews 120 reviews
53 restaurant reviews
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed February 28, 2013

Stopped in to pick up a quick bite to eat for the evening as we are having to stay late for work. First, the staff did NOT speak English. Second, the food was cold. Well, let me rephrase that; the burger I had was barely warm and the fries were stone cold. Wendy's says they make your food fresh, this... More 

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Spokane, Washington
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 27, 2012

We arrived in Carlsbad (after a long drive from El Paso) at about 9:00 at night. We decided to stop at Wendy's for dinner before finding a hotel. They were obviously short-staffed & training new people in the back, but we stood at the counter for 5 minutes before someone came up to acknowledge us. By this time, there were... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
9 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 12, 2011

Fresh...clean...plentiful...so so service..but your good time fast food Wendys joint..

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Restaurant Details

Location and Contact Information

  • Address: 324 South Canal Street, Carlsbad, NM NM 88220-5657
  • Location: United States  >  New Mexico (NM)  >  Carlsbad
  • Phone Number: +1 (0) 575 887 8051

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:30 am - 1:00 am
Monday
10:30 am - 1:00 am
Tuesday
10:30 am - 1:00 am
Wednesday
10:30 am - 1:00 am
Thursday
10:30 am - 1:00 am
Friday
10:30 am - 1:00 am
Saturday
10:30 am - 1:00 am

Questions & Answers

Questions? Get answers from Wendy's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?