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Best Western Stevens Inn

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1829 South Canal Street, Carlsbad, NM 88220
(505) 887-2851
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TripAdvisor Reviewer Highlights

Read all 46 reviews
Visitor rating
  • 11
    Excellent
  • 15
    Very good
  • 14
    Average
  • 3
    Poor
  • 3
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
High dollar food

My sister and I wanted to go out and have a nice dinner with a glass of wine. These type of restaurants are few and far between around this area. However, the meal was good. What really startled me was paying an "ala carte" price for the salad bar that DID NOT come with the meal. The food... read more

3 of 5 starsReviewed November 21, 2014
Dimomma57
,
Carlsbad, New Mexico
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46 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Carlsbad, New Mexico
Senior Reviewer
10 reviews 10 reviews
10 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 21, 2014

My sister and I wanted to go out and have a nice dinner with a glass of wine. These type of restaurants are few and far between around this area. However, the meal was good. What really startled me was paying an "ala carte" price for the salad bar that DID NOT come with the meal. The food wasn't exceptional... More 

Was this review helpful? Yes
Canastota, New York
Contributor
14 reviews 14 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2014

We had two queen rooms for our family as we stayed here for our visit to Carlsbad Caverns. Rooms were large, very clean and fully equipped with everthing we needed. Beds were comfortable and location was quiet so we all slept very well. Buffet breakfast was one of the best ever with many choices of freshly prepared items. Service at... More 

Was this review helpful? Yes
Las Cruces, New Mexico
Top Contributor
91 reviews 91 reviews
71 restaurant reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 25, 2014

The food was good, but I thought the menu limited and the prices fairly high. Located at a very nice hotel, I think they have chosen to reflect the influx of oil money to the area.

Was this review helpful? Yes
United States
Contributor
18 reviews 18 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 30, 2014

The Restaurant food was pretty good. I had chicken fajitas. It was very tasty. The atmosphere was nice. One sign that food is good is when police officer eats in the restaurant.

Was this review helpful? Yes
New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 10, 2014

This is not fancy dining, but I thought it was excellent for the type of restaurant it aims to be: a reliable, comfortable standard American restaurant. The ribeye steak was good quality and cooked just as I asked; and well seasoned. A "vegetable medley" is usually a soggy blend of canned vegetables. These were freshly sauteed in a white wine... More 

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Contributor
16 reviews 16 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 7, 2014

the food was really good and at fair prices. The wait staff were all students at the local university and were polite and intelligent. The dining experience was pleasant and I would choose it again if I were in Carlsbad.

Was this review helpful? Yes
Prescott Valley, Arizona
Contributor
11 reviews 11 reviews
5 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 14, 2014

Nope, not all Best Western hotels are the same. This one was outstanding in every way...service, cleanliness, breakfast, bed, pillows, bathroom, amenities, and relatively close to the Caverns

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 25, 2014

Overall, this was a very clean hotel with friendly staff. We came here for a friend's wedding and this is the hotel that was recommended by the bridal party. It was pricey for the type of hotel, but all of the other hotels in Carlsbad seemed equally as pricey. The breakfast buffet was free and pretty good. The main drawback... More 

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
16 restaurant reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 5, 2014

Room was ok (typical for a BW), fridge did not work. Internet connection was pitiful. The only real thing this place had going for it was that it was indoors and near the caverns. I would likely try another hotel if I were to go back for a second visit to the caverns.

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Oklahoma City, Oklahoma
Senior Contributor
32 reviews 32 reviews
14 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 20, 2014

Was visiting Carlsbad with two grandchildren. Everything in Carlsbad overpriced, including this restaurant. We had the chicken fried steak and it was good. Service was good and efficient. Would give the restaurant 3.5.

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Restaurant Details

Location and Contact Information

  • Address: 1829 South Canal Street, Carlsbad, NM 88220
  • Location: United States  >  New Mexico (NM)  >  Carlsbad
  • Phone Number: (505) 887-2851

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Best Western Stevens Inn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?