We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ben & Jerry's

$$
Back Bay
+ Add cuisine
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
20 Park Plaza, Ste 14, Boston, MA 02116-4303
+1 617-426-0890
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Sat 11:00 am - 11:00 pm
Description: For all the euphoric flavors you can't get enough of – especially the ones...
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
read more

TripAdvisor Reviewer Highlights

Read all 37 reviews
Visitor rating
  • 17
    Excellent
  • 10
    Very good
  • 6
    Average
  • 3
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Yummm

What's not to like about Ben & Jerry's?!? We all got our favorite ice cream and loved having this in our hotel!

4 of 5 starsReviewed July 25, 2014
MamaBooge
,
Chicago, Illinois
Add Photo Write a Review

37 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Boston, Massachusetts
Level Contributor
82 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed March 3, 2015

Ice cream in Feb is not what everyone will have in Boston, but how do you not like a hot fudge sundae at Ben & Jerry's?

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 25, 2014

What's not to like about Ben & Jerry's?!? We all got our favorite ice cream and loved having this in our hotel!

Was this review helpful? Yes
Portsmouth, England, United Kingdom
Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 18, 2014

Yummy after dinner ice cream selection, don't get a large cone, you'll never eat it all and a small cone offers just the same amount of ice cream.

Was this review helpful? Yes
Oakland, Tennessee
Level Contributor
87 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 28, 2013

Ben and Jerry's never disappoints. By far, the best ice cream in New England. Super affordable and a HUGE variety to choose from.

Was this review helpful? Yes
Greenfield Center, New York
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 5, 2013

Try any other desserts in town other than this shop. The employees don't reflect the good spirits of the Ben and Jerry's company and most were just sad and unhelpful. Plenty of other options in this neighborhood!

Was this review helpful? Yes
new york
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 8, 2013

I expected more variety. service was good. location and hours are convenient. could get busy in evenings.

Was this review helpful? Yes
Boston, MA
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 30, 2013

Delicious!! A wide variety of selections including ice cream and other goodies. Casual setting, outside seating, great dessert.

Was this review helpful? Yes
Tecumseh, Michigan
Level Contributor
33 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 25, 2013

Stopped in to get a milkshake on my way back to my hotel. The music was a little loud, but the service was fast and the clerk was friendly. Milk Shake = $6

Was this review helpful? Yes
Halifax, Canada
Level Contributor
36 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 3, 2013

What to say?...It's Ben & Jerry's....it's delicious! Lots of choices here too. Yes, it's a little expensive but I kind of expect that at places like this. One scoop seemed small in a waffle cone. I should have gotten two. I can see how it would be quite expensive for families.

Was this review helpful? Yes
Lexington, Massachusetts
Level Contributor
355 reviews
147 restaurant reviews
common_n_restaurant_reviews_1bd8 191 helpful votes
4 of 5 stars Reviewed December 26, 2012

B&J is New England ice cream at its best. If you have not tasted Cherry Garcia then you have not lived - rush out to get some - your life will be changed in a very positive fashion and you can walk away with contentment and knowledge that your life is now complete.

Was this review helpful? Yes

Been to Ben & Jerry's? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ben & Jerry's

Address: 20 Park Plaza, Ste 14, Boston, MA 02116-4303
Phone Number: +1 617-426-0890
Location: United States  >  Massachusetts (MA)  >  Boston>  > Back Bay
Open Hours:
Sunday 11:00 am - 11:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 11:00 pm
Saturday 11:00 am - 11:00 pm
Average Prices: USD 20

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 20 Park Plaza, Ste 14, Boston, MA 02116-4303
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Back Bay
  • Neighborhood: Back Bay
  • Phone Number: +1 617-426-0890

Price and Cuisine

  • Average Prices: USD 20

Description

For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Ben & Jerry's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?