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Ben & Jerry's

$$
Back Bay
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20 Park Plaza, Ste 14, Boston, MA 02116-4303
+1 617-426-0890
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Sat 11:00 am - 11:00 pm
Description: For all the euphoric flavors you can't get enough of – especially the ones...
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
read more

TripAdvisor Reviewer Highlights

Read all 39 reviews
Visitor rating
  • 18
    Excellent
  • 10
    Very good
  • 7
    Average
  • 3
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Yummm

What's not to like about Ben & Jerry's?!? We all got our favorite ice cream and loved having this in our hotel!

4 of 5 starsReviewed July 25, 2014
MamaBooge
,
Chicago, Illinois
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39 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
detroit
Level Contributor
93 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 28, 2015 NEW

Small kind of dingy little place amidst the skyscrapers of Boston. I had a double in a cup,(small) my daughter had a double in a sugar cone, and my son goy a double in a waffle cone w/ sprinkles. $19 bucks just too much

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
92 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed March 3, 2015

Ice cream in Feb is not what everyone will have in Boston, but how do you not like a hot fudge sundae at Ben & Jerry's?

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Chicago, Illinois
Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 25, 2014

What's not to like about Ben & Jerry's?!? We all got our favorite ice cream and loved having this in our hotel!

Was this review helpful? Yes
Portsmouth, England, United Kingdom
Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 18, 2014

Yummy after dinner ice cream selection, don't get a large cone, you'll never eat it all and a small cone offers just the same amount of ice cream.

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Oakland, Tennessee
Level Contributor
91 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 28, 2013

Ben and Jerry's never disappoints. By far, the best ice cream in New England. Super affordable and a HUGE variety to choose from.

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Greenfield Center, New York
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 5, 2013

Try any other desserts in town other than this shop. The employees don't reflect the good spirits of the Ben and Jerry's company and most were just sad and unhelpful. Plenty of other options in this neighborhood!

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new york
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 8, 2013

I expected more variety. service was good. location and hours are convenient. could get busy in evenings.

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Boston, MA
Level Contributor
20 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 30, 2013

Delicious!! A wide variety of selections including ice cream and other goodies. Casual setting, outside seating, great dessert.

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Tecumseh, Michigan
Level Contributor
33 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 25, 2013

Stopped in to get a milkshake on my way back to my hotel. The music was a little loud, but the service was fast and the clerk was friendly. Milk Shake = $6

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Halifax, Canada
Level Contributor
36 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 3, 2013

What to say?...It's Ben & Jerry's....it's delicious! Lots of choices here too. Yes, it's a little expensive but I kind of expect that at places like this. One scoop seemed small in a waffle cone. I should have gotten two. I can see how it would be quite expensive for families.

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Additional Information about Ben & Jerry's

Address: 20 Park Plaza, Ste 14, Boston, MA 02116-4303
Phone Number: +1 617-426-0890
Location: United States  >  Massachusetts (MA)  >  Boston>  > Back Bay
Open Hours:
Sunday 11:00 am - 11:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 11:00 pm
Saturday 11:00 am - 11:00 pm
Average Prices: USD 20

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Restaurant Details

Location and Contact Information

  • Address: 20 Park Plaza, Ste 14, Boston, MA 02116-4303
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Back Bay
  • Neighborhood: Back Bay
  • Phone Number: +1 617-426-0890

Price and Cuisine

  • Average Prices: USD 20

Description

For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Ben & Jerry's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?