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Ben & Jerry's

$$
Neighborhood:
Downtown
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20 Park Plaza, Ste 14, Boston, MA 02116-4303
+1 617-426-0890
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Today
11:00 am - 11:00 pm
Open now
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Hours:
Sun - Sat 11:00 am - 11:00 pm
Dining options: Takeout
Description: For all the euphoric flavors you can't get enough of – especially the ones...
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
read more

TripAdvisor Reviewer Highlights

Read all 46 reviews
Visitor rating
  • 20
    Excellent
  • 15
    Very good
  • 7
    Average
  • 3
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Yummy!

A delicious stop after dinner. Every Ben & Jerry's flavor you love and you can mix them up. The service was good.

4 of 5 starsReviewed November 14, 2015
AWorkingMomNY
,
New York City, New York
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46 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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London
Level Contributor
8 reviews
4 restaurant reviews
5 of 5 stars Reviewed January 5, 2016

The usual great Ben and Jerry's ice cream. The servers are always friendly and its very convenient if you happen to stay in the Park Plaza above

Helpful?
Thank Simon104
New York City, New York
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 14, 2015

A delicious stop after dinner. Every Ben & Jerry's flavor you love and you can mix them up. The service was good.

Helpful?
Thank AWorkingMomNY
Level Contributor
433 reviews
231 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

Had time to kill after dinner yet before seeing Jethro Tull rock opera. It was such a warm November day we decided to get ice cream. At first I thought it was closed as it was empty but then I saw the employees head. In we went, but not being familiar with this brand I had to ask what was... More 

Helpful?
Thank Lisa S
Boston, Massachusetts
2 reviews
4 of 5 stars Reviewed October 21, 2015

Pretty standard B&J. Good quality ice cream. Staff a bit bored but that's ok! Same delicious product close to shopping, hotels, etc.

Helpful?
Thank Yoko2016
detroit
Level Contributor
106 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 28, 2015

Small kind of dingy little place amidst the skyscrapers of Boston. I had a double in a cup,(small) my daughter had a double in a sugar cone, and my son goy a double in a waffle cone w/ sprinkles. $19 bucks just too much

Helpful?
Thank news37
Boston, Massachusetts
Level Contributor
121 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed March 3, 2015

Ice cream in Feb is not what everyone will have in Boston, but how do you not like a hot fudge sundae at Ben & Jerry's?

Helpful?
Thank JPC_TP
Chicago, Illinois
Level Contributor
27 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 25, 2014

What's not to like about Ben & Jerry's?!? We all got our favorite ice cream and loved having this in our hotel!

Helpful?
Thank MamaBooge
Portsmouth, England, United Kingdom
Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 18, 2014

Yummy after dinner ice cream selection, don't get a large cone, you'll never eat it all and a small cone offers just the same amount of ice cream.

Helpful?
Thank Julia J
Oakland, Tennessee
Level Contributor
145 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 28, 2013

Ben and Jerry's never disappoints. By far, the best ice cream in New England. Super affordable and a HUGE variety to choose from.

Helpful?
Thank Lenny B
Greenfield Center, New York
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 5, 2013

Try any other desserts in town other than this shop. The employees don't reflect the good spirits of the Ben and Jerry's company and most were just sad and unhelpful. Plenty of other options in this neighborhood!

Helpful?
Thank Christen G

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Restaurant Details

Location and Contact Information

  • Address: 20 Park Plaza, Ste 14, Boston, MA 02116-4303
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Downtown
  • Neighborhood: Downtown
  • Phone Number: +1 617-426-0890

Price and Cuisine

  • Average Prices: USD 20

Description

For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Ben & Jerry's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown

Neighborhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.