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James Hook & Company

#2 of 2,873 Restaurants in Boston
Certificate of Excellence
$$
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15 Northern Avenue, Boston, MA
+1 617-423-5501
Website
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Today
10:00 am - 5:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 3:00 pm
Mon - Thu 10:00 am - 5:00 pm
Fri 10:00 am - 6:00 pm
Sat 10:00 am - 5:00 pm
Dining options: Breakfast/Brunch, Lunch, Takeout, Delivery
Description: Located on the waterfront in downtown Boston, James Hook & Co is the go-to...
Located on the waterfront in downtown Boston, James Hook & Co is the go-to place for delicious, high-quality lobster and seafood. We are a third generation family business, and have been selling lobster since 1925. James Hook & Co has earned a reputation for the finest lobster in town, even earning the Best Lobster award from Boston Magazine.
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Good for:
Families with children
Local cuisine
Dining on a budget

TripAdvisor Reviewer Highlights

Read all 409 reviews
Visitor rating
  • 284
    Excellent
  • 102
    Very good
  • 19
    Average
  • 2
    Poor
  • 2
    Terrible
Rating summary
  • Food
    5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Great food....

We were walking by and saw a long line out the door.....most were locals....we decided the food must be good. We were not disappointed! The lobster rolls were awesome....lobster bisque was to die for! It was a beautiful day all the tables outside were full. It was a bit cumbersome to stand and... read more

4 of 5 starsReviewed April 17, 2015
Cybert1
Good for:
  • Families with children
  • Local cuisine
  • Dining on a budget
  • Breakfast/Brunch
  • Lunch
  • Takeout
  • Delivery
Add Photo Write a Review

409 Reviews from our TripAdvisor Community

Date | Rating
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  • English first
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English first
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
4 of 5 stars Reviewed April 17, 2015 NEW

We were walking by and saw a long line out the door.....most were locals....we decided the food must be good. We were not disappointed! The lobster rolls were awesome....lobster bisque was to die for! It was a beautiful day all the tables outside were full. It was a bit cumbersome to stand and eat....definitely would do it again!!

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
9 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2015 NEW

Trolley tour guide recommended this place and was highest rating for seafood on Trip Advisor so decided to try. Was good lobster roll and put my lobster salad sandwich at Tia's to shame. Clam chowder was great too! Since I'm not a sea food expert and wanted something from Boston to be authentic visitor, I was happy! A very small... More 

Was this review helpful? Yes
Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 13, 2015 NEW

Whilst visiting this area we went looking for the restaurant as recommended in our guide book. However the original premises burnt down in 2008 so there is a small hut with tables inside and out. The owners we learnt are planning to develop a residential block along with their new restaurant. We ordered the lobster rolls which were lovely and... More 

Was this review helpful? Yes
John M, Owner at James Hook & Company, responded to this review

Happy to hear you thought your lobster rolls were very filling. So glad you decided to drop by our place. Hope you'll be back to see us when you're in the area again. Until then, John M., Owner More 

Alexandria, Minnesota
Reviewer
5 reviews 5 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 12, 2015 NEW

I understand the draw of this stop in Boston. Right on the waterfront, and on a nice day is the most peaceful in Boston. The food there is above average and is not inexpensive. I had four Lobster rolls at different stops while I was visiting most recently and this one was very fresh, but for $18 plus a $2... More 

Was this review helpful? Yes
John M, Owner at James Hook & Company, responded to this review

I really appreciate your honest feedback about our rolls. Everyone in here prides themselves in the fact that we offer the freshest seafood around and that we can just let it shine in our food. Because of this, I hope that you give us a second chance -- it's my challenge to make sure that our rolls are the best... More 

Schaumburg, Illinois
Reviewer
4 reviews 4 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2015 NEW via mobile

Super fresh and great taste on lobster rolls...Location is on the touristic side, by the ocean...one should try the crab rolls as well...

Was this review helpful? Yes 1
John M, Owner at James Hook & Company, responded to this review

Nothing could make me happier than hearing that you loved the taste and the freshness of the lobster rolls! If you're ever in town again, we're here for your seafood fix. I hope that the rest of your trip to Boston was great as well. Warm wishes, John M., Owner More 

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

As a native Bostonian, I love fresh seafood, and reasonable prices. James Hook has been my favorite place for more than 23 years!! The lobster tails and the knuckle meat are always sweet and fresh. The Halibut is high quality, and the chowders are so tasty. If you want to experience New England seafood, you don't want to miss this... More 

Was this review helpful? Yes 1
John M, Owner at James Hook & Company, responded to this review

You know what they say... it takes a great one to know a great thing, right? Thanks for being a part of the best thing to happen to us for more than 23 years! It means the world to all of us here. If you ever need any lobster, or any seafood at all -- well, you know where to... More 

Ottawa, Canada
Top Contributor
192 reviews 192 reviews
156 restaurant reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed April 7, 2015

First let me clarify 3 people had very different views so I will try to reconcile the differences. Wonderful settings surrounded by fresh seafood, check out the cool lobster display, onsite parking is a big bonus. We agreed that this was one of the best clam chowders we had ever had and easily gave it a 4/5, I love the... More 

Was this review helpful? Yes 1
John M, Owner at James Hook & Company, responded to this review

Thanks for letting me know what everyone thought, Peter! I really appreciate any and all feedback so that we can improve. I want the seafood to shine in all of our food, so it's disappointing to hear that none of you felt especially strong about the crab. The next time that you're in town, I hope to see you back... More 

Fort Myers, Florida
Senior Contributor
28 reviews 28 reviews
16 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 7, 2015

The great reviews here on TA of this little restaurant tell an accurate story..... Excellent...fast...seafood. Had a most wonderful Lobster Roll, just the right amount of mayo sauce, with a very large quantity of sweet Lobster meat, on a tasty toasted bun. Perfectly done. I had several lobster rolls at different places (3 total) during our weeks stay in the... More 

Was this review helpful? Yes
John M, Owner at James Hook & Company, responded to this review

So glad you're such a big fan of our seafood. Happy to hear you think we have the best lobster roll in the area. Always great to serve our out of town visitors, and we hope you'll be back soon. Until then, John M., Owner More 

Montreal
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2015 via mobile

We discovered James Hook when our Trolley bus tour stopped there. Best lobster roll and clam chowder ever !!! This is NOT a tourist trap.

Was this review helpful? Yes 1
John M, Owner at James Hook & Company, responded to this review

It's like the trolley just dropped you off here, Chantal! I'm so glad that you decided to stop in to get the best lobster roll and chowder of your life. If you're ever in town again, there's more here waiting for you! Best, John M., Owner More 

Antibes, France
Contributor
16 reviews 16 reviews
16 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 4, 2015

I wish more of these places exist. It was such a treat. Inexpensive lobster rolls, crab rolls and stuffed clams. I will surely come back to this place. A must visit if you are in Boston

Was this review helpful? Yes 1
John M, Owner at James Hook & Company, responded to this review

This is so flattering, especially because this review was such a treat! I hope that you loved the rolls and clams. Can't wait to see you back here again! Best, John M., Owner More 

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Restaurant Details

Location and Contact Information

  • Address: 15 Northern Avenue, Boston, MA
  • Location: United States  >  Massachusetts (MA)  >  Boston
  • Phone Number: +1 617-423-5501

Price and Cuisine

  • Average Prices: USD 10 - 15
  • Cuisine: Seafood

Restaurant Characteristics

  • Good for: Families with children, Local cuisine, Dining on a budget

Description

Located on the waterfront in downtown Boston, James Hook & Co is the go-to place for delicious, high-quality lobster and seafood. We are a third generation family business, and have been selling lobster since 1925. James Hook & Co has earned a reputation for the finest lobster in town, even earning the Best Lobster award from Boston Magazine.
Open Hours
Sunday
10:00 am - 3:00 pm
Monday
10:00 am - 5:00 pm
Tuesday
10:00 am - 5:00 pm
Wednesday
10:00 am - 5:00 pm
Thursday
10:00 am - 5:00 pm
Friday
10:00 am - 6:00 pm
Saturday
10:00 am - 5:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of James Hook & Company and other visitors
4 questions
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See all questions (4)

Questions? Get answers from James Hook & Company staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?