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James Hook & Company

#2 of 2,854 Restaurants in Boston
Certificate of Excellence
$$
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15 Northern Avenue, Boston, MA
+1 617-423-5501
Website
Today
10:00 am - 5:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 3:00 pm
Mon - Thu 10:00 am - 5:00 pm
Fri 10:00 am - 6:00 pm
Sat 10:00 am - 5:00 pm
Dining options: Breakfast/Brunch, Lunch, Takeout, Delivery
Description: Located on the waterfront in downtown Boston, James Hook & Co is the go-to...
Located on the waterfront in downtown Boston, James Hook & Co is the go-to place for delicious, high-quality lobster and seafood. We are a third generation family business, and have been selling lobster since 1925. James Hook & Co has earned a reputation for the finest lobster in town, even earning the Best Lobster award from Boston Magazine.
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Good for:
Families with children
Local cuisine
Dining on a budget

TripAdvisor Reviewer Highlights

Read all 366 reviews
Visitor rating
  • 256
    Excellent
  • 88
    Very good
  • 18
    Average
  • 2
    Poor
  • 2
    Terrible
Rating summary
  • Food
    5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Authentic Boston Experience

We received some of their lobsters as a gift and they were really wonderful so decided to try some of the clam chowder. It is a fun place and while Quincy Market has upscale take out food, Hook's shop feels very real and has a nice variety of food, both fresh to eat as well as frozen goodies to... read more

5 of 5 starsReviewed February 1, 2015
LynnSeattle
,
Seattle
Good for:
  • Families with children
  • Local cuisine
  • Dining on a budget
  • Breakfast/Brunch
  • Lunch
  • Takeout
  • Delivery
Add Photo Write a Review

366 Reviews from our TripAdvisor Community

Date | Rating
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English first
Seattle
Top Contributor
71 reviews 71 reviews
26 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 1, 2015

We received some of their lobsters as a gift and they were really wonderful so decided to try some of the clam chowder. It is a fun place and while Quincy Market has upscale take out food, Hook's shop feels very real and has a nice variety of food, both fresh to eat as well as frozen goodies to bring... More 

Was this review helpful? Yes 1
John M, Owner at James Hook & Company, responded to this review

It's wonderful to hear that you loved the lobster and that you liked the variety here. I know that you would definitely enjoy the lobster ravioli if you loved the lobster and clam chowder. Let me know what you think of it when you try it! Best, John M., Owner More 

Houston, Texas
Top Contributor
290 reviews 290 reviews
101 restaurant reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed January 23, 2015

Went here today after the Boston tea Party Museum and had the Clam chowder which was remarkeable. Definitely would recommend to anyone else.

Was this review helpful? Yes
John M, Owner at James Hook & Company, responded to this review

Thanks for coming to visit us and giving a recommendation! I'm so happy that you found the clam chowder to be remarkable. The next time you're in the area, I hope that you visit again. Warm wishes, John M., Owner More 

Top Contributor
132 reviews 132 reviews
92 restaurant reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed January 23, 2015

Went here with a co-worker during a business trip to Boston. This place has great fresh seafood. You can actually pick your lobster inside and have them steam it for you. Limited seating inside and some tables in the parking lot outside. It's all about the food here. Best lobster roll I've ever had and also the best clam chowder.... More 

Was this review helpful? Yes 1
John M, Owner at James Hook & Company, responded to this review

Thanks for visiting us during your business trip. It sounds like you truly get what we're all about -- good food! Really, it means a lot that you loved the lobster roll and clam chowder that much. Can't wait to see you back! John M., Owner More 

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 19, 2015

The food was soooo good! I can't wait to go back again. I went some friends and we had a great time! Awesome martini's as well!

Was this review helpful? Yes
John M, Owner at James Hook & Company, responded to this review

I really appreciate that you took the time to write a thoughtful review, Peter. However, we don't sell alcohol, so perhaps you meant to write a review for a different restaurant. Still, I hope that you come check us out -- I don't think you'll be disappointed! Hope to see you, John M., Owner More 

El Reno, Oklahoma
Contributor
18 reviews 18 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 18, 2015 via mobile

best lobster roll I had in the city!!! Small place but it puts out great food!! Ate outside looking over the harbor!! I will have to say, keep the fried food the the Boys in the south!!!!!!!!!!!

Was this review helpful? Yes
John M, Owner at James Hook & Company, responded to this review

I can't tell you what it means that we could engender this much excitement about our rolls. I'm happy that you had such an exciting experience eating over the harbor! The next time you come back to Boston, I hope to see you again -- I hope that we can fill you with just as much joy! All the best,... More 

Dallas, Texas
Senior Contributor
27 reviews 27 reviews
7 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 18, 2015

Found this place a few years ago and wern't we lucky. Fresh lobster rolls and the best in the area. You can ship lobster and other things anywhere. anytime in boston we go. A small place but excellent!!!!

Was this review helpful? Yes
John M, Owner at James Hook & Company, responded to this review

It's always wonderful to hear from loyal customers! After all of these years, I'm glad that you still feel like we have the best lobster rolls around. Here's to all the years to come! Hope to see you again, John M., Owner More 

New York City, New York
Senior Contributor
41 reviews 41 reviews
27 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 15, 2015

Looking at this place from the outside, you wouldn't think it was anything special. Once you get inside you can see all of their fresh seafood offerings. Lobster roll was loaded with meat, and on a simple bun. Got it with butter instead of the mayo spread and it was fresh and delicious.

Was this review helpful? Yes
John M, Owner at James Hook & Company, responded to this review

I'm excited that we were able to surprise you with our lobster roll. It was a great choice to try it with butter instead of mayo, but if you ever come back, we hope you try out the mayo too. Can't wait to see you back! Warm wishes, John M., Owner More 

West Byfleet, United Kingdom
Reviewer
5 reviews 5 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015

It was our last day in Boston before flying back to the UK and Jan had one last thing on the list to tick off which was to get a lobster roll, we had resisted the temptation throughout the holiday ( and yes I know it's a very touristy thing to do but hey that what we are ) So... More 

Was this review helpful? Yes 1
John M, Owner at James Hook & Company, responded to this review

I'm glad that you decided to give us a try before you left for the UK, Andrew. It's exciting to hear that you felt that the experience was like having your own slice of heaven. The next time you visit Boston, we'd all love to see you back! Safe travels, John M., Owner More 

Scarsdale, New York
Senior Contributor
36 reviews 36 reviews
12 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 4, 2015

(but we'll round up this time) Just our type of place, really simple, no frills (basically a trailer)....Really had high expectations, all the tables were taken by the time we were eating, and luckily it wasn't out of the way, but the famed lobster rolls and chowda were nothing spectacular, sad to say. The bottom line is they lacked a... More 

Was this review helpful? Yes
John M, Owner at James Hook & Company, responded to this review

I'm glad that you stopped in, but it's disappointing to hear that we couldn't wow you and your family with the lobster and chowder. Our goal is to use the finest quality ingredients and then let them shine on their own, so that may explain the difference in flavor you experienced here. If you come back to Boston, I hope... More 

West Palm Beach, Florida
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2015

The freshest seafood in town in a little corner in town. The food here is absolutely the best seafood ever and the prices are resonable. Pick your lobster have it cooked and lunch is served. This became lunch and dinner every other day, it's that good. Don't miss the chowder and lobster bisque """" outstanding"""""... Not big on lobster rolls... More 

Was this review helpful? Yes 2
John M, Owner at James Hook & Company, responded to this review

It means the world to me that you thought that both the chowder and lobster bisque were outstanding and that we have the best seafood ever. The next time you're in town, I hope we get to see you again. I know that you said you weren't big on lobster rolls, but I want to show you just how great... More 

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Restaurant Details

Location and Contact Information

  • Address: 15 Northern Avenue, Boston, MA
  • Location: United States  >  Massachusetts (MA)  >  Boston
  • Phone Number: +1 617-423-5501

Price and Cuisine

  • Average Prices: USD 10 - 15
  • Cuisine: Seafood

Restaurant Characteristics

  • Good for: Families with children, Local cuisine, Dining on a budget

Description

Located on the waterfront in downtown Boston, James Hook & Co is the go-to place for delicious, high-quality lobster and seafood. We are a third generation family business, and have been selling lobster since 1925. James Hook & Co has earned a reputation for the finest lobster in town, even earning the Best Lobster award from Boston Magazine.
Open Hours
Sunday
10:00 am - 3:00 pm
Monday
10:00 am - 5:00 pm
Tuesday
10:00 am - 5:00 pm
Wednesday
10:00 am - 5:00 pm
Thursday
10:00 am - 5:00 pm
Friday
10:00 am - 6:00 pm
Saturday
10:00 am - 5:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of James Hook & Company and other visitors
3 questions
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See all questions (3)

Questions? Get answers from James Hook & Company staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?