We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Roux

Certificate of Excellence
$$$
American, Contemporary
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
43 Town Square Boulevard, Asheville, NC 28803 (Thetford Street)
+1 828-209-2715
Website
Today
6:30 am - 10:00 pm
Open now
See all hours
Hours:
Sun - Sat 6:30 am - 10:00 pm
Dining options: Dinner, Brunch, Breakfast, Lunch, Late Night, Reservations
Description: Discover Roux and you just may become addicted. Our patrons tell us...
Discover Roux and you just may become addicted. Our patrons tell us they’re mad about Roux. We knew when we opened we were creating something special, but our patron’s love of Roux is our best affirmation. Our Executive Chef Randy Dunn has created an innovative menu incorporating small plates and comfort food finished with a creative twist. Roux fuses southern comfort with modern sophistication, dishes inspired by our Chef’s grandmother’s kitchen then spiced with locally farmed ingredients that are all Asheville. Our menu features small plates that allow sharing as well as more traditional large plates. A diverse wine list, full service bar and select desserts created in the Roux kitchen complete your experience. At Roux you’ll also enjoy the best service and an inviting atmosphere. Join us for breakfast, lunch and dinner and become mad about Roux.
read more

TripAdvisor Reviewer Highlights

Read all 76 reviews
Visitor rating
  • 35
    Excellent
  • 26
    Very good
  • 12
    Average
  • 2
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Hotel Restaurant

We were staying at the Hilton (the restaurant is located inside) and had both dinner and breakfast at the hotel. We decided that we would dine at the hotel for dinner rather than eat somewhere in Biltmore Park due to time constraints. The atmosphere is very nice and the relatively new. The waiter... read more

4 of 5 starsReviewed May 13, 2015
Luv2SkiPA
Add Photo Write a Review

76 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 13, 2015

We were staying at the Hilton (the restaurant is located inside) and had both dinner and breakfast at the hotel. We decided that we would dine at the hotel for dinner rather than eat somewhere in Biltmore Park due to time constraints. The atmosphere is very nice and the relatively new. The waiter that we had was somewhat unsure of... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
12 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 9, 2015

A friend lives in a condo a block away and met at Roux for breakfast. The omelet was good, but expensive for what it was. I don't know if the staff was a bit slow or if the kitchen was. Parking was in an adjacent deck and I'm not comfortable in parking decks. I learned that valet service was available.

Was this review helpful? Yes
Asheville, North Carolina
Top Contributor
65 reviews 65 reviews
40 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 22, 2015

Weekend breakfast bar is outstanding although you can also order from the menu which include salmon hollandaise...so good. It gets very busy so get there early.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 6, 2015 via mobile

We went for Easter Brunch. The staff was very organized and we did not have to wait for seating. Jay was our server. He was excellent and very personable with a sense of humor. Food was outstanding. Service equally outstanding. The only thing we could find was cantaloupe was a bit tart. The cost for brunch at Easter was 26.50... More 

Was this review helpful? Yes 1
BFH_Marketing, Guest Relations Manager at Roux, responded to this review

Greetings Melissa Y, We appreciate your review of our Easter Brunch and are glad you choose to spend your Holiday at Roux! Jay is one of our rockstar servers and we will pass along your kind words. Thank you again for your business and we hope to have you back to dine with us soon! Sincerely, Lauren McDevitt Marketing and... More 

Asheville, North Carolina
Contributor
11 reviews 11 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 1, 2015

I was in Biltmore Town Square to pickup a book at the booksore. The City Market was setting up, the first of the season but It was early so I decided to grab some lunch. Roux was open for lunch in the Hilton Hotel so I decided to try it. The lunch menu was short and mostly sandwiches. I chose... More 

Was this review helpful? Yes
BFH_Marketing, Guest Relations Manager at Roux, responded to this review

Dear KittymamaWheeling, We're so glad we could introduce you to something new! Roux is a great spot for a yummy lunch while running around Biltmore Park and we thank you for dining with us! Please come back soon! Sincerely, Lauren McDevitt Marketing and Guest Relations Hilton Asheville Biltmore Park and Roux More 

Asheville, North Carolina
Top Contributor
167 reviews 167 reviews
106 restaurant reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 19, 2015

This place has a great breakfast bar...made to order omelets, made from scratch biscuits, and wonderful waffles. The location inside the Hilton is great for any meeting.

Was this review helpful? Yes
Raleigh, North Carolina
Senior Contributor
36 reviews 36 reviews
17 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 5, 2015

We had the breakfast buffet... We loved it, but $36 for 2 people for breakfast was a bit much. It was a busy morning, and the service was a tad slow, but in all, wasn't bad.

Was this review helpful? Yes
Top Contributor
75 reviews 75 reviews
51 restaurant reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed December 27, 2014

Stopped in with elderly mother for dinner after a long day of holiday shopping. We were the only table in the restaurant. Bread and wine arrived and were great & we placed our dinner order. Both ordered filet, the most expensive item on the menu. We sat and talked, next thing we know it had been 45 minutes! Waiter came... More 

Was this review helpful? Yes 1
BFH_Marketing, Guest Relations Manager at Roux, responded to this review

Greetings! We are sorry to hear that your experience with us was not up to your expectations. We would like to learn more about your concerns so that we can better understand the situation and address these issues. I will contact you directly as a follow up. We do appreciate your business and hope that you consider dining with us... More 

Raleigh, North Carolina
Top Contributor
58 reviews 58 reviews
39 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 14, 2014

I title my review this way because if you get other server we had you will be disappointed. And looking at other reviews I'm not the only one who had poor service. We were there with family and the first Morning Jay was our server. Fantastic!!! Super service. The food was good and the service made it better. We were... More 

Was this review helpful? Yes
Charlotte, North Carolina
Top Contributor
95 reviews 95 reviews
71 restaurant reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 4, 2014

So my wife and I dined here twice while in Asheville. First was for some adult beverages and dessert after leaving BT's burger joint. The person at the bar was Great and attentive! Found out dessert options and what was on tap and we were good to go. Great experience. Fast forward to the next morning when we go for... More 

Was this review helpful? Yes 1

Travelers who viewed Roux also viewed

Asheville, North Carolina Smoky Mountains
Asheville, North Carolina Smoky Mountains
 
Asheville, North Carolina Smoky Mountains
Asheville, North Carolina Smoky Mountains
 

Been to Roux? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 43 Town Square Boulevard, Asheville, NC 28803
    (Thetford Street)
  • Location: United States  >  North Carolina (NC)  >  North Carolina Smoky Mountains  >  Asheville
  • Phone Number: +1 828-209-2715

Price and Cuisine

  • Average Prices: USD 30 - 30
  • Cuisine: American, Contemporary

Restaurant Characteristics

  • Dining Style: Casual Dining

Description

Discover Roux and you just may become addicted. Our patrons tell us they’re mad about Roux. We knew when we opened we were creating something special, but our patron’s love of Roux is our best affirmation. Our Executive Chef Randy Dunn has created an innovative menu incorporating small plates and comfort food finished with a creative twist. Roux fuses southern comfort with modern sophistication, dishes inspired by our Chef’s grandmother’s kitchen then spiced with locally farmed ingredients that are all Asheville. Our menu features small plates that allow sharing as well as more traditional large plates. A diverse wine list, full service bar and select desserts created in the Roux kitchen complete your experience. At Roux you’ll also enjoy the best service and an inviting atmosphere. Join us for breakfast, lunch and dinner and become mad about Roux.
Open Hours
Sunday
6:30 am - 10:00 pm
Monday
6:30 am - 10:00 pm
Tuesday
6:30 am - 10:00 pm
Wednesday
6:30 am - 10:00 pm
Thursday
6:30 am - 10:00 pm
Friday
6:30 am - 10:00 pm
Saturday
6:30 am - 10:00 pm

Questions & Answers

Questions? Get answers from Roux staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?