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French Broad Chocolate Lounge

Certificate of Excellence
French, Coffee Shop, Dessert, Bakeries, Ice Cream
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10 S. Pack Square, Asheville, NC 28801
+1 828-252-4181
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Coffee & Tea, Dessert, Lunch, Breakfast, Late Night

TripAdvisor Reviewer Highlights

Read all 1,026 reviews
Visitor rating
  • 685
    Excellent
  • 234
    Very good
  • 70
    Average
  • 22
    Poor
  • 15
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Decadent Desserts!

The Line was long, but moved pretty quick. You order at the counter and have your choice of eating inside or out. It's right downtown so you can eat your dessert and enjoy the Asheville street experience. They have homemade ice cream and a variety of decadent chocolate treats. Well worth it! It is... read more

4 of 5 starsReviewed June 28, 2015
Timothy F
,
Roanoke, Virginia
Good for:
  • Romantic
  • Local cuisine
  • Special occasions
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1,026 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Italian first
  • Any
English first
Level Contributor
29 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 28, 2015 NEW

We tried several different treats from the Chocolate Lounge. Some we liked, others were nothing spectacular. The building was large and beautiful, so we expected more offerings and a larger area to sit and enjoy the food. Inside, though, was crowded and the store was actually divided into a cafe and a tiny shop. Disappointed.

Was this review helpful? Yes
Roanoke, Virginia
Level Contributor
41 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 28, 2015 NEW

The Line was long, but moved pretty quick. You order at the counter and have your choice of eating inside or out. It's right downtown so you can eat your dessert and enjoy the Asheville street experience. They have homemade ice cream and a variety of decadent chocolate treats. Well worth it! It is a dessert only place so eat... More 

Was this review helpful? Yes
Raleigh, North Carolina
4 of 5 stars Reviewed June 28, 2015 NEW

Was referred to this chocolate lounge by our B&B owners. Open til midnight when we were there, this establishment is known for having a line out the front door (always a good sign you will eat something tasty). The three of us in our party had a variety of items we chose to sample from ice cream, to chocolate sipping... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 28, 2015 NEW

The line was out the door. It was a crisp 70 degrees ( I'm a FL girl). The line moved quickly we were inside and greeted with a smile. My best friend and I ordered peppermint tea, hot chocolate, and 2 nibby chocolate chip cookies! It was amazing. There were many options to choose from. I highly recommend visiting French... More 

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Atlanta, Georgia
Level Contributor
62 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 27, 2015 NEW

Amazing warm liquid chocolate options!! Only in Torino, Italy have I experienced a similar heavenly cacao beverage. The warm velvety liquid truffle (pistachio, rose pedals) created fireworks for my palate. It was thick, creamy, delicate and delicious. You must try either a chocolate sip or a liquid truffle. The peppermint ice cream was to-die-for. The cake, cookie and brownie we... More 

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JMNYC_13
Level Contributor
59 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 24, 2015 NEW

We came here twice during our stay in Asheville. Worth the wait on the long line. We had cookies and ice cream one visit. Then tried the amazing Highland Mocha Stout Cake - so good.

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Management response:

I'm so glad to hear you enjoyed your visits with us! Thank you for taking time to write a review! More 

Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 24, 2015 NEW

I went here on T, 23 Jun 15 and tried the caneli picante ice cream, a chocolate ice cream with cinnamon and cayenne pepper in it. I loved it! I also had a chocolate snickerdoodle cookie, which was good, but the ice cream was by far my favorite of the two as it is different from anything available in my... More 

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FBChocolateLounge, Marketing Manager at French Broad Chocolate Lounge, responded to this review

This warms my heart. I'm so glad you noticed our sweet staff, we are so grateful for them! I'm also glad to hear you enjoyed your ice cream and your friends enjoyed their treats! Hopefully we will see you again next time! More 

Amesville, Ohio
Level Contributor
59 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 22, 2015

We only go for the chocolates--which are a guilty, expensive treat. The bonbons are wonderful and the caramels are definitely worth a try. If you are willing to drop $13 for six chocolates, this is your place.

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Wilmington, North Carolina
Level Contributor
163 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed June 22, 2015

We waited in line at French Broad Chocolate Lounge for over 20 minutes after dinner at Limones due solely to its reviews on Trip Advisor. I was super excited to try the desserts, but we ended up being underwhelmed. The chocolate ginger cookie we ordered was good, but the Highland Mocha Stout cake was average and the espresso was very... More 

Was this review helpful? Yes
Management response:

I'm sorry to hear that your experience didn't match what was expected. I would love for you to come see us again the next time you're in town. Shoot me a Facebook message and I will do what I can to make sure your next visit is successful. I know that there is something on our menu that you will... More 

Carrboro, North Carolina
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2015

There many places to get chocolate in Asheville and we decided to try this one. While the chocolate selections are great - drinks, ice cream, cookies, cakes, etc, the organization isn't. It was a busy Sat with people waiting out the door. Meanwhile, the first time kids get to see the ice cream is when it's time to order. As... More 

Was this review helpful? Yes
Management response:

Thanks for your feedback. We're glad you enjoyed your treats and we will definitely take this into consideration in our continued efforts to create more efficiency! More 

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Additional Information about French Broad Chocolate Lounge

Address: 10 S. Pack Square, Asheville, NC 28801
Phone Number: +1 828-252-4181
Location: United States  >  North Carolina (NC)  >  North Carolina Smoky Mountains  >  Asheville
Open Hours:
Sunday 11:00 am - 11:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 12:00 am
Saturday 11:00 am - 12:00 am
Cuisine: French, Coffee Shop, Dessert, Bakeries, Ice Cream

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Restaurant Details

Location and Contact Information

  • Address: 10 S. Pack Square, Asheville, NC 28801
  • Location: United States  >  North Carolina (NC)  >  North Carolina Smoky Mountains  >  Asheville
  • Phone Number: +1 828-252-4181

Price and Cuisine

  • Cuisine: French, Coffee Shop, Dessert, Bakeries, Ice Cream

Restaurant Characteristics

  • Good for: Romantic, Local cuisine, Special occasions
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from French Broad Chocolate Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?