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French Broad Chocolate Lounge

Certificate of Excellence
Coffee Shop, Dessert, Bakery, Ice Cream
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10 S. Pack Square, Asheville, NC 28801
+1 828-252-4181
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Good for:
Romance
Local cuisine
Special occasions

TripAdvisor Reviewer Highlights

Read all 926 reviews
Visitor rating
  • 628
    Excellent
  • 207
    Very good
  • 56
    Average
  • 21
    Poor
  • 14
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
great gelato

We saw a line out the door but the service was quick and efficient and the line moved fast. The gelato was creamy and flavorful. They had multiple flavors of chocolate gelato but they also had other desserts that looked delicous. Great place for dessert.

5 of 5 starsReviewed March 28, 2015
trbeer
,
Hell, Michigan
Good for:
  • Romance
  • Local cuisine
  • Special occasions
  • Breakfast/Brunch
  • Late Night
  • Dessert
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926 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Any
English first
Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 30, 2015 NEW

French Broad Chocolate is in a prime new location, near the art museum, fantastic atmosphere, great marketing and display of the chocolate. Awesome, comfortable chairs. The chocolate, however is only.....meh. It kinds of reminded me of the carob bars my health food obsessed grandma would give us as kids. If you are looking for a great place to sit with... More 

Was this review helpful? Yes
Geneva, Switzerland
Senior Contributor
28 reviews 28 reviews
15 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 29, 2015 NEW

I have been to several specialty dessert places and this was not what I was expecting, especially based on the name. If you are looking for a busy, even boisterous place for all ages (many parents with kids) to sample tasty chocolate desserts and drinks, then it is the place for you. I had been hoping for a real lounge... More 

Was this review helpful? Yes
Management response:

Thanks for the feedback. While a typical lounge-like atmosphere would be lovely, unfortunately, we would be limiting the amount of people allowed inside only creating more of a line than we already have. It's definitely been a balancing act to create seating space and comfort at the same time. Thanks for the feedback on the employee and the samples, we're... More 

Hell, Michigan
Top Contributor
462 reviews 462 reviews
289 restaurant reviews
477 helpful votes 477 helpful votes
5 of 5 stars Reviewed March 28, 2015 NEW

We saw a line out the door but the service was quick and efficient and the line moved fast. The gelato was creamy and flavorful. They had multiple flavors of chocolate gelato but they also had other desserts that looked delicous. Great place for dessert.

Was this review helpful? Yes
Management response:

Thanks for stopping in! We're glad you enjoyed your time with us! More 

Contributor
15 reviews 15 reviews
13 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2015 NEW

So be prepare for different tastes. French broad truly brings a variety of combinations that one would typically expect, spicy, pistachio, lavender, honey... You name it! The liquid truffles are my favorite. I've been visiting this place for 4 years now, they have grown and expanding quite a bit but the quality of the product remains.

Was this review helpful? Yes
Management response:

This review warms our heart. Thank you for visiting us regularly and being adventurous in your chocolate tasting! More 

Dallas, Georgia
Senior Contributor
22 reviews 22 reviews
16 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 28, 2015 NEW

My husband loves great coffee and he loved the French press coffee! I got a chocolate coconut mousse, it was delicious ! We also has a shortbread cookie - yum!!

Was this review helpful? Yes
Management response:

Thanks for visiting and good choices! Please tell me you dipped that shortbread cookie into your french press! More 

Bedford, Indiana
Top Contributor
52 reviews 52 reviews
24 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 25, 2015 NEW

We decided to stop here on our second night in Asheville after seeing the line out of the door the night before. Chocolates, tea, coffee, various desserts and ice cream are all on the menu. I tried the salted caramel ice cream and thought it was OK. It tasted like home made ice cream which I don't really care for... More 

Was this review helpful? Yes
Management response:

Thank you for your constructive feedback. We are currently in the process of making the lines more efficient and our ordering process a bit more clear. We always appreciate your thoughts and take them into consideration when making decisions. More 

Atlanta, Georgia
Senior Contributor
37 reviews 37 reviews
18 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 25, 2015 NEW

I don't often eat desserts but my business associate is a chocolate addict so we visited this dessert shop after dinner. I had the Chocolate Cream Brule and she had the Olive oil Chocolate cake. My dessert although being very good was not a traditional consistency. It was more like chocolate mouse with the hard sugar crust than a custard.... More 

Was this review helpful? Yes
Management response:

Thanks so much for visiting and we're glad you enjoyed your experience with us. The creme brulee is one of our most popular items, with that in mind, we are making it frequently throughout the day. I'm guessing that you may have come in right as a new batch was being put out and received a really fresh creme brulee. More 

Orlando, Florida, United States
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
5 of 5 stars Reviewed March 24, 2015 NEW

Delicious Coffee and chocolate served in a trendy local with free wifi. They have delicious ice cream, chocolates and chocolate bars from everywhere around the globe!

Was this review helpful? Yes
Management response:

Thanks for visiting! We're glad you enjoyed yourself! More 

Kingsport, Tennessee
Reviewer
4 reviews 4 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 22, 2015

I had heard and read great things about the French Broad Chocolate Lounge. However, I was disappointed in the Theros Olive Oil Chocolate Cake. I originally ordered the Quintessential Chocolate Cake at the first registered and was sent to the second register to pay. Do not understand the purpose of two cash registers and one line. When I went to... More 

Was this review helpful? Yes 1
Management response:

I'm sorry to hear the cake you wanted wasn't available for you. We do try to do our best to have enough prepared, however, occasionally we are surprised by the amount of people coming into order a specific item. We do love our theros cake, but, it would definitely be a departure from the Quintessential Chocolate Cake if that's what... More 

Greenville, South Carolina
Top Contributor
250 reviews 250 reviews
171 restaurant reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed March 22, 2015

You enter the lounge and are completely relaxed by the cool light blue color of the walls and the smell of chocolate.....uuuggghhhh.......yum!...Then you can either read the menu above the counter or the menus that are in menu holders prior to your arrival to the counter where you order your drink and then proceed to order you dessert selection. First,... More 

Was this review helpful? Yes
Management response:

You may have written my favorite review. Thanks for the fun and detailed information for our future visitors! We're happy to have had you and can't wait for you to come back to see us! More 

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Restaurant Details

Location and Contact Information

  • Address: 10 S. Pack Square, Asheville, NC 28801
  • Location: United States  >  North Carolina (NC)  >  North Carolina Smoky Mountains  >  Asheville
  • Phone Number: +1 828-252-4181

Price and Cuisine

  • Cuisine: Coffee Shop, Dessert, Bakery, Ice Cream

Restaurant Characteristics

  • Good for: Romance, Local cuisine, Special occasions
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from French Broad Chocolate Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?