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319 Spring St, Suite 203, Harpers Ferry, WV 25425
+1 304-535-2198
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Dining options: Lunch

TripAdvisor Reviewer Highlights

Read all 51 reviews
Visitor rating
  • 20
    Excellent
  • 14
    Very good
  • 6
    Average
  • 3
    Poor
  • 8
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Beat the heat but the pocket suffers too

8/21/2015 Liked variety and had a pretty long wait in line. The server was slow getting out orders. She was not very friendly, but respectful. When it was my turn I ordered and she told me total from her mind without ringing it up. I was surprised. Asked me if I wanted receipt and I said yes... read more

3 of 5 starsReviewed August 21, 2015
YasminePR
,
Dumfries, Virginia
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51 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Dumfries, Virginia
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 21, 2015

8/21/2015 Liked variety and had a pretty long wait in line. The server was slow getting out orders. She was not very friendly, but respectful. When it was my turn I ordered and she told me total from her mind without ringing it up. I was surprised. Asked me if I wanted receipt and I said yes. It was expensive... More 

Was this review helpful? Yes 1
Long Island, New York
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 15, 2015

We ordered ice cream at the front walk-up window on the street. The server, a young large girl, was surly at best. I don't understand how managers hire and keep nasty young people to serve their patrons. ITS ICE CREAM for God's sake! I would summarize this memorable service as THINLY VEILED CONTEMPT. I didn't get her name. But, the... More 

Was this review helpful? Yes
Stanley333, General Manager at Swiss Miss, responded to this review

Thanks for the feedback, I have had a couple of complaints/comments made to me personally about her demeanor at times, nothing consistent.....nothing major. She works very hard and is extremely trustworthy, as per your comment I agree that personal issues should stay at home but she has had some challenges being a single mother and that said I can no... More 

Elkins, West Virginia
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 29, 2015

Cute little place - the tables inside are only meant for full service meals as there is only so much space. The ice cream is amazing and very well priced! The employees are friendly and sociable.

Was this review helpful? Yes 2
Daegu
Level Contributor
36 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 11, 2015

There are multiple ice cream shops along this road. They had some selections....only one sherbet and think one sugar free. We ate it to go....it fulfilled the need for ice cream on a hot summer evening

Was this review helpful? Yes 1
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2015 via mobile

Giant ice cream cones and great food. The waitress was nice. The town it is in is also very interesting.

Was this review helpful? Yes 1
Level Contributor
6 reviews
4 restaurant reviews
3 of 5 stars Reviewed June 20, 2015

Food was good no issues club sandwich yummy along with turkey burger and grilled cheese-waitress was mediocre a bit pricey even for harpers ferry

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2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 19, 2015

My children went with their cousins to Harpers Ferry to walk around and decided to grab a bite to eat. They decided on Swiss Miss. The waitress a woman in her early 40's curly blonde hair was very rude to my kids, mind you they are 20, 18, 14, and 10. One of the kids asked what kind of chips... More 

Was this review helpful? Yes 2
New Bern, North Carolina
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 16, 2015

This small restaurant is an ice cream shop. The problem is they over extended their reach by attempting to serve sandwiches etc. They had to make four trips to our table to let us know that various elements of our modest cheese sandwiches were not available. After these notifications from the wait staff we just asked to leave. We would... More 

Was this review helpful? Yes 2
Stanley333, Owner at Swiss Miss, responded to this review

Thanks for your review, but as you know, there are two sides to every story. The person that you thought was the owner was my manager, I am the owner. I take great pride in the level of service and product we provide. My folks know to call me immediately when a potential issue arises. We serve hundreds and hundreds... More 

San Diego, California
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 30, 2015

We only had 45 minutes and I was hungry so I wanted food not ice cream. We ordered cheeseburgers and fries. Both were very good. I wasn't expecting this good because Harpers Ferry is a big tourist place, not somewhere you would go for fine dinning. I did think the sodas were over priced and you could not get a... More 

Was this review helpful? Yes
Brunswick, Maryland
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 29, 2015

I had some business associates visit from upstate New York and we decided to take short drive to Harpers Ferry. We stopped at Swiss Miss to get some ice cream and we found the experience amazing. The service was fun, quick (for the amount of people waiting to be serviced) and quite enjoyable. A few even ordered a sandwich and... More 

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Restaurant Details

Location and Contact Information

  • Address: 319 Spring St, Suite 203, Harpers Ferry, WV 25425
  • Location: United States  >  West Virginia (WV)  >  Harpers Ferry
  • Phone Number: +1 304-535-2198

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Swiss Miss staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?