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Mark Hopkins Inter-Continental Hotel

One Nob Hill, San Francisco, CA 94108 (Downtown)
415-392-3434
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Ranked #964 of 4,937 restaurants in San Francisco
Certificate of Excellence 2014
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Price range: $31 - $50
Hours:
Sun - Mon 6:30 am - 2:30 pm
Tue 6:30 am - 9:00 pm
Thu - Sat 6:30 am - 9:00 pm
Cuisines: Continental
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Restaurant details
Dining style: Casual Elegant
Neighborhood: Downtown
Cross street: California & Mason Streets
Transit: Powell Street Cable Car; California Street Cable Car
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63 reviews from our community

72% Recommend
    25
    20
    11
    2
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
John Murray
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 17, 2014 NEW

I've stayed in quite a few five Star hotels, this one hands down the worst customer service and not worth the money. I booked a room for three adults, they shove us in a small king size bed room so now we have a rollaway (extra $30 per day) and someone who has to sleep on the floor, because they... More

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Stevenage, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 14, 2014 NEW via mobile

Stayed at the Mark Hopkins this week and really enjoyed it. It sits in a commanding position at the top of Nob Hill and if you have a room above the 7th floor or so the views are epic. It's clearly a grand dame of a hotel - it shows some wonderful architectural features. But this is also it's downfall.... More

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Nelson New Zealand
Senior Contributor
26 reviews 26 reviews
5 restaurant reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 13, 2014

If you are sick of the modern characterless hotels that a common place around the world, give this a try. Situated on Nob hill this regent old lady has all the lovingly restored character of yesteryear. But with all the modern conviences. Make sure you go for drinks on the 19 th floor, the views are stunning across the bay... More

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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

Could not ask for a more luxurious hotel. We could not recommend it more highly. This is why we keep going back

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2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 20, 2014

Having been loyal to mark warner for several years this is the first truly disappointing resort. The staff are lovely and making the best of what they have to work with. Having been to their resort on Rhodes last year this is like 2 star compared to 5 star and more expensive. A coffee is euros 3.50. Watch out for... More

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2 reviews
4 of 5 stars Reviewed July 1, 2014

Hotel is nice. The beds are comfortable. The hotel is old, however, and is not the same as some other intercontinental hotels

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1 review
5 of 5 stars Reviewed July 1, 2014

We recently visited the Mark Hopkins on our 35th wedding anniversary trip, and couldn't be more pleased! The staff was exemplary, and the accommodations well suited for this luxury hotel. We had a great room on the upper floors with views of both the Golden Gate Bridge and Alcatraz. Before we even got settled in, we received a complimentary tray... More

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Santa Monica, California
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 28, 2014

Good points: I was able to book a deluxe king room at well below the SF market rate. When we arrived, they were out of deluxe king rooms so upgraded us to an executive room. Thus, we started out great - incredible price for a 4 star hotel in a great location - plus an upgraded room. The service staff... More

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New York City, New York
Top Contributor
135 reviews 135 reviews
93 restaurant reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed June 17, 2014

With well-appointed rooms, a convenient location and a reputation for high-end service, this is a hotel where comfort is assured. It comes at a premium price, but is worth it. Parking is criminally expensive, over $50/night, which I should not be charged when I am already paying so much for my room. The Top of the Mark bar is probably... More

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Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 13, 2014

I booked a junior suite which cost a fair bit and I was expecting to have a room and an additional lounge with a decent bedsuite in it. My friend had a hip operation so I gave her the bedroom but the lounge had nothing so the staff bought in a roller bed. It was the worst sleep I have... More

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