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The Cheesecake Factory

Certificate of Excellence
Neighborhood:
Union Square
American, Pizza, International
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170 O'Farrell Street, San Francisco, CA 94102-2202
415 391 4444
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Today
10:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
Dining options: Lunch, Dinner, Late Night, Breakfast, Reservations, Seating, Takeout, Waitstaff, Wheelchair Accessible

TripAdvisor Reviewer Highlights

Read all 220 reviews
Visitor rating
  • 100
    Excellent
  • 85
    Very good
  • 21
    Average
  • 7
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Ate too much

Don't go there expecting to be seated. They don't take reservations. But there's plenty to do in the area. Portions are large and great for sharing. But make sure to make room for cheesecake.

4 of 5 starsReviewed 2 weeks ago
allenchan2
,
South San Francisco, California
via mobile
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220 Reviews from our TripAdvisor Community

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South San Francisco, California
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Don't go there expecting to be seated. They don't take reservations. But there's plenty to do in the area. Portions are large and great for sharing. But make sure to make room for cheesecake.

Helpful?
Thank allenchan2
Brisbane, Australia
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As usual, the food at Cheesecake factory is fail proof and delicious. This particular one sits above Macy's at Union Square looking down onto Union Square. We were fortunate enough to get a table right on the edge of the balcony and the view was fabulous of the Christmas tree and skaters with a backdrop of Saks and Tiffany

Helpful?
Thank PriyaBaj
Central Coast California
Level Contributor
112 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed December 31, 2015

I love this Cheesecake Factory. The food is always consistent and I'm not ashamed to say I love this calorie laden fair. I love sitting outside and overlooking Union Square especially at night at Christmas time. I've been to other CF and the food is the same but so much more enjoyable at the SF location-with exception of horrendous wait... More 

Helpful?
Thank labonvoyer
San Francisco, California
Level Contributor
21 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 31, 2015

If your thinking about coming here then do it. I would certainly not go out of my way to come here as there is at least 1,000 better places to eat in the city buy if your going to be in the area (by area I mean a one block radius) then you should give it a try. The food... More 

Helpful?
Thank JustOneSFC
Hyderabad
Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 16, 2015

We had been to this restaurant for dinner with family. One of my family member is a fan of this restaurant. The food is too bad particularly the day we went. Because during our visit a couple of years ago we happened have a very good food. This time almost all the dishes we ordered were not at all tasty... More 

Helpful?
Thank Vamsi65
Level Contributor
129 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 29, 2015 via mobile

I'm a Cheesecake Factory lover who tries to try it in the cities I'm visiting! What I like about this particular branch (been eating at it for the past 2-3 years during my short trips to San Francisco) is how they manage the crazy crowds while maintaining the quality of service & food! Although to be honest the food quality... More 

Helpful?
Thank Omer M
Canton of Zurich, Switzerland
Level Contributor
26 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 26, 2015 via mobile

Perfect location, perfect view, too big menu - might be a real problem to decide what to eat, but hey be careful - the portions are really big ones and you might easily end up without space for the gorgeous cheesecakes they have. The staff is really friendly and as the place is big, you can get table within reasonable... More 

Helpful?
Thank stanleyivanov
Level Contributor
27 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 17, 2015

only had a 15 minute wait before being shown to our table, cocktails were the best we've had in San Francisco. The food was really good too with generous portions We would definitely rrecommend

Helpful?
Thank Westbridg
Kent
Level Contributor
56 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 14, 2015

Cheesecakes with almost any topping you can imagine. They had a seasonal Pumpkin number that was really tasty. Bit of a wait for a table, so we did take-out each time. During the week we had the snickers, adams peanut butter, chocolate mousse and carrot cake - all of them were awesome.

Helpful?
Thank andrew44Kent
Quito
Level Contributor
64 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 7, 2015

The restaurant has a great menu but what it makes the difference in this particular place, is the views of Union Square, specially at night.

Helpful?
Thank FDP72

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Restaurant Details

Location and Contact Information

  • Address: 170 O'Farrell Street, San Francisco, CA 94102-2202
  • Location: United States  >  California (CA)  >  San Francisco>  > Union Square
  • Neighborhood: Union Square
  • Phone Number: 415 391 4444

Price and Cuisine

  • Cuisine: American, Pizza, International

Restaurant Characteristics

  • Good for: Families with children, Scenic view, Large groups
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood