We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cheesecake Factory O'Farrell

Certificate of Excellence
Neighborhood:
Union Square
Dessert, Eclectic, International
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
170 O'Farrell Street, San Francisco, CA 94102-2202
415 391 4444
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Good for:
Families with children
Large groups

TripAdvisor Reviewer Highlights

Read all 134 reviews
Visitor rating
  • 66
    Excellent
  • 50
    Very good
  • 10
    Average
  • 5
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Treating myself to a delicacy

Usually whenever I am in San Francisco I have to come here at least once. I simply love the "Buffalo Blasts", it is a superb appetizer and I also join something new to taste and get to know. This time was the "Ahi Tartar", it was just perfect. I think next time will do the " Ahi Tartare" and... read more

5 of 5 starsReviewed February 26, 2015
Alexandre L
,
Munich, Germany
Good for:
  • Families with children
  • Large groups
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Late Night
  • Dessert
Add Photo Write a Review

134 Reviews from our TripAdvisor Community

Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Munich, Germany
Senior Contributor
35 reviews 35 reviews
26 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 26, 2015 NEW

Usually whenever I am in San Francisco I have to come here at least once. I simply love the "Buffalo Blasts", it is a superb appetizer and I also join something new to taste and get to know. This time was the "Ahi Tartar", it was just perfect. I think next time will do the " Ahi Tartare" and something... More 

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 restaurant reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 22, 2015

Came here for desert after a late meal elsewhere. Would recommend this place ONLY for the view from the outside seating area. Very average deserts and OK service. Did not try the other food If the wait for a table is too long just go outside and take some pictures and then find somewhere else better...

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 8, 2015

The Cheesecake factory on the seventh floor of Macy's has a grest view on Union Sq. The problem is that it is always very busy and you have to wait. The menu is very big and the food is ok. The waiters are kind but the service a bit slow due to the quantity of people. Actually quite noisy

Was this review helpful? Yes
Melbourne, Australia
Top Contributor
80 reviews 80 reviews
36 restaurant reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 31, 2015

Admittedly we were here at a busy holiday season. One night there was over a 2 hour wait so we declined. Second night we went there around 5.30pm and there was an hour wait which ended up perfect. The view from the balcony is amazing especially at night. Food as usual is good and quite large sizing. Always like to... More 

Was this review helpful? Yes
Twain Harte, California
Senior Contributor
26 reviews 26 reviews
17 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2015

It was crowded when we arrived, but we were seated within 10-15 minutes. Our waiter Luis was both friendly and efficient, making helpful suggestions and bringing extras such as lemon, catsup, and extra salad dressing. The burgers were large, delicious, and cooked just as we had ordered. We thought the bill was very reasonable.

Was this review helpful? Yes
Aachen, Germany
Senior Contributor
49 reviews 49 reviews
20 restaurant reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 23, 2015 via mobile

The cheesecakes we tried were outstanding (velvet and chocolate) :) We sat on the terrace at night, great view but no service. By the time we finished the cakes and left, we had not been assigned a table... :(

Was this review helpful? Yes
Little Rock, Arkansas
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 20, 2014

Our server was an angry rude young man. He never greeted us. Appetizers were served cold and after 45 mins. The restuarent was busy but if you cannot serve right than dont act you can or hire more people. Anyways, after requesting him to rewarm the appetizer. We started our long wait for the main entree. Guess what - that... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2014

Reasonable cost ranging from US $15 & above for a proper meal. Great food - Steak, Salmon etc.. and of cos the peppermint bark cheese cake that is available only during xmas season. Really taste yummy! There are plenty of cheesecake flavors to be spoilt with.

Was this review helpful? Yes
Minnesota
Top Contributor
59 reviews 59 reviews
37 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 30, 2014

The service was excellent and the Eggs Benedict were perfect. Only drawback was there were too many children present and it was noisy.

Was this review helpful? Yes
Sydney, Australia
Top Contributor
90 reviews 90 reviews
10 restaurant reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 28, 2014

The first time we went we were told we had to wait 90 minutes for a table. Fortunately the second time we allowed ourselves time and only waited for 20 minutes. The restaurant is uniquely located on the top floor of Macy's in Union Square. Some of the tables are seated outside on a terrace with a beautiful view. The... More 

Was this review helpful? Yes

Travelers who viewed Cheesecake Factory O'Farrell also viewed

 

Been to Cheesecake Factory O'Farrell? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 170 O'Farrell Street, San Francisco, CA 94102-2202
  • Location: United States  >  California (CA)  >  San Francisco>  > Union Square
  • Neighborhood: Union Square
  • Phone Number: 415 391 4444

Price and Cuisine

  • Cuisine: Dessert, Eclectic, International

Restaurant Characteristics

  • Good for: Families with children, Large groups
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Questions? Get answers from Cheesecake Factory O'Farrell staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Things to do Nearby

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood