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Jail House Restaurant

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897 Pleasant Valley Rd, West Bend, WI 53095
262-675-9302
Website
Today
5:00 pm - 9:00 pm
Closed now
See all hours
Hours:
Tue - Thu 5:00 pm - 9:00 pm
Fri 4:00 pm - 10:00 pm
Sat 5:00 pm - 10:00 pm
Dining options: Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 47 reviews
Visitor rating
  • 19
    Excellent
  • 14
    Very good
  • 8
    Average
  • 3
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Remote Rustic Setting with Great Food

A nice geographical escape in semi-rural Milwaukee area. Cool exterior and interior architecture. Upscale steak and ale place. Friendly staff, good basic American classic offerings. Relaxing atmosphere; nice getaway.

4 of 5 starsReviewed June 24, 2015
Joe G
,
Mequon, Wisconsin
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47 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
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English first
Mequon, Wisconsin
Level Contributor
128 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 24, 2015 NEW

A nice geographical escape in semi-rural Milwaukee area. Cool exterior and interior architecture. Upscale steak and ale place. Friendly staff, good basic American classic offerings. Relaxing atmosphere; nice getaway.

Was this review helpful? Yes 1
West Bend, Wisconsin
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2015

You really can't go wrong with the steaks, fish or seafood at the Jail House Restaurant. The prime rib is always done perfectly. They also have a nice variety of fish available on Fridays. The mushrooms are marinated and have a unique tasty flavor. The duck soup is also excellent and worth a visit just to try it.

Was this review helpful? Yes 1
West Bend, Wisconsin
1 review
2 of 5 stars Reviewed May 8, 2015

It was Friday and Fish Fry. A bit pricey but all considered would have been worth it...but "experience" is about people. We chose to dine in the bar. Our waitress was in a huge hurry taking our order and rushed away. Salad arrived but it was forever t for our fish and shrimp to arrive. Again, not a problem... it... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 27, 2015

Cozy little place, bit pricey tho. Waitress seemed to forget I was there but accommodated my bf accordingly lol. She forgot several things for me, maybe she was having a bad night idk. Food was good, I had the lasagna and he had the prime rib. Servings were plentiful, took a to go box home with enough leftover for another... More 

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1 review
1 of 5 stars Reviewed April 25, 2015

If I could give this review a 0 thats what it would be. We were there last night again after a bad experience in January we thought we would give them another chance. The same issues presented themselves. It seems as though if you are not a regular you dont get good service. We were seated around 6:30. There were... More 

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West Bend, Wisconsin
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 17, 2015

We go to the Jailhouse twice a year and for good reason,its a special place for us!!! Saturday was a little disappointing as there were 2 good sized parties at the same time so obviously our food came out after theirs and was under the lamp for way too long because the cheese on the potatoes was hard. The steak... More 

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Level Contributor
4 reviews
2 of 5 stars Reviewed February 28, 2015

We've been here before and had a good experience, so last night was a surprise disappointment. We ordered our meals and waited at least a half hour. All the tables around us which were seated after us got served their meals. We asked the waiter and he seemed like he didn't want to ask in the kitchen, but we insisted.... More 

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Twin Lakes, Wisconsin
Level Contributor
151 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed February 12, 2015

Our dinner here was fabulous. Service was on spot and our food not only very tasty but presented in a manor that was very impressive. Thank you for a great night out obviously we will return thanks Jail House for doing it right.

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Cedarburg, Wisconsin
Level Contributor
129 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed February 4, 2015 via mobile

Stopped for the first time at 8:30 pm on a Friday night. We were shocked to see how full the parking lot was, but only had to wait 20 minutes for a table. The bar was full, but we got our drinks quickly even though we had to go to the bar to get them. Once seated, service was friendly,... More 

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Corona, California
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 13, 2015

While visiting my daughter in Wisconsin I wanted a good old fashioned fish fry like I used to get when I lived there. My daughter heard about the Jail House. It was fantastic!! The service was great and the fish fry was exactly as I remembered. I would definitely go back again.

Was this review helpful? Yes 1

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Additional Information about Jail House Restaurant

Address: 897 Pleasant Valley Rd, West Bend, WI 53095
Phone Number: 262-675-9302
Location: United States  >  Wisconsin (WI)  >  West Bend
Open Hours:
Tuesday 5:00 pm - 9:00 pm
Wednesday 5:00 pm - 9:00 pm
Thursday 5:00 pm - 9:00 pm
Friday 4:00 pm - 10:00 pm
Saturday 5:00 pm - 10:00 pm
Cuisine: American, Steakhouse, Seafood

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Restaurant Details

Location and Contact Information

  • Address: 897 Pleasant Valley Rd, West Bend, WI 53095
  • Location: United States  >  Wisconsin (WI)  >  West Bend
  • Phone Number: 262-675-9302

Price and Cuisine

  • Cuisine: American, Steakhouse, Seafood
Open Hours
Tuesday
5:00 pm - 9:00 pm
Wednesday
5:00 pm - 9:00 pm
Thursday
5:00 pm - 9:00 pm
Friday
4:00 pm - 10:00 pm
Saturday
5:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Jail House Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?