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Jail House Restaurant

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897 Pleasant Valley Rd, West Bend, WI 53095
262-675-9302
Website
Monday
Closed
See all hours
Hours:
Tue - Thu 5:00 pm - 9:00 pm
Fri 4:00 pm - 10:00 pm
Sat 5:00 pm - 10:00 pm
Dining options: Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 49 reviews
Visitor rating
  • 20
    Excellent
  • 15
    Very good
  • 8
    Average
  • 3
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Good Food / Great Service

First time here. Nice rustic decor. More seating than I expected. Sat upstairs and I will say it got a little warm. I think that was unusual as the server noticed it as well. Prices were above average but so was the food. Service was really good. Attentive and friendly without being... read more

4 of 5 starsReviewed July 20, 2015
g-acres
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49 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
4 reviews
4 of 5 stars Reviewed July 20, 2015

First time here. Nice rustic decor. More seating than I expected. Sat upstairs and I will say it got a little warm. I think that was unusual as the server noticed it as well. Prices were above average but so was the food. Service was really good. Attentive and friendly without being intrusive. We will try it again.

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West Bend, Wisconsin
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 12, 2015

The experience was fantastic. We went on a Saturday night and ordered a sampler that was very tasty and offered many selections. I had prime rib and it was excellent, I ordered the smallest portion and think they gave way more than the 8-10oz they said it would be. The place was quite busy at 6 pm when we were... More 

Was this review helpful? Yes
buzdum-jailhouse, Owner at Jail House Restaurant, responded to this review

Thank you for your positive and encouraging post on Trip Advisor! We are delighted you enjoyed your experience at The Jail House Restaurant. We look forward to serving you and your guests in the future. As always, I will let the staff know you were pleased with your night out! More 

Mequon, Wisconsin
Level Contributor
137 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 24, 2015

A nice geographical escape in semi-rural Milwaukee area. Cool exterior and interior architecture. Upscale steak and ale place. Friendly staff, good basic American classic offerings. Relaxing atmosphere; nice getaway.

Was this review helpful? Yes 1
buzdum-jailhouse, Owner at Jail House Restaurant, responded to this review

Thank you kindly for your positive post on Trip Advisor! We are happy to hear you enjoyed your experience at The Jail House Restaurant. We look forward to serving you and your guests in the future! More 

West Bend, Wisconsin
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2015

You really can't go wrong with the steaks, fish or seafood at the Jail House Restaurant. The prime rib is always done perfectly. They also have a nice variety of fish available on Fridays. The mushrooms are marinated and have a unique tasty flavor. The duck soup is also excellent and worth a visit just to try it.

Was this review helpful? Yes 1
buzdum-jailhouse, Owner at Jail House Restaurant, responded to this review

Thank you for posting a positive and encouraging review on Trip Advisor! We are happy you enjoyed your experience at The Jail House Restaurant. Our homemade Cream of Duck soup is a popular item at the restaurant and we are glad you were able to enjoy it. We look forward to serving you and your guests in the future. More 

West Bend, Wisconsin
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 8, 2015

It was Friday and Fish Fry. A bit pricey but all considered would have been worth it...but "experience" is about people. We chose to dine in the bar. Our waitress was in a huge hurry taking our order and rushed away. Salad arrived but it was forever t for our fish and shrimp to arrive. Again, not a problem... it... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 27, 2015

Cozy little place, bit pricey tho. Waitress seemed to forget I was there but accommodated my bf accordingly lol. She forgot several things for me, maybe she was having a bad night idk. Food was good, I had the lasagna and he had the prime rib. Servings were plentiful, took a to go box home with enough leftover for another... More 

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1 review
1 of 5 stars Reviewed April 25, 2015

If I could give this review a 0 thats what it would be. We were there last night again after a bad experience in January we thought we would give them another chance. The same issues presented themselves. It seems as though if you are not a regular you dont get good service. We were seated around 6:30. There were... More 

Was this review helpful? Yes
buzdum-jailhouse, Owner at Jail House Restaurant, responded to this review

Thank you for your review you posted on Trip Advisor. It is important for the continued success of the restaurant to hear what our customers have to say about us. I am the owner, who is also the hostess. You sat at the table next to me at the podium and had a bottle of Riesling at the table. I... More 

West Bend, Wisconsin
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 17, 2015

We go to the Jailhouse twice a year and for good reason,its a special place for us!!! Saturday was a little disappointing as there were 2 good sized parties at the same time so obviously our food came out after theirs and was under the lamp for way too long because the cheese on the potatoes was hard. The steak... More 

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Level Contributor
4 reviews
2 of 5 stars Reviewed February 28, 2015

We've been here before and had a good experience, so last night was a surprise disappointment. We ordered our meals and waited at least a half hour. All the tables around us which were seated after us got served their meals. We asked the waiter and he seemed like he didn't want to ask in the kitchen, but we insisted.... More 

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Twin Lakes, Wisconsin
Level Contributor
164 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed February 12, 2015

Our dinner here was fabulous. Service was on spot and our food not only very tasty but presented in a manor that was very impressive. Thank you for a great night out obviously we will return thanks Jail House for doing it right.

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Additional Information about Jail House Restaurant

Address: 897 Pleasant Valley Rd, West Bend, WI 53095
Phone Number: 262-675-9302
Location: United States  >  Wisconsin (WI)  >  West Bend
Open Hours:
Tuesday 5:00 pm - 9:00 pm
Wednesday 5:00 pm - 9:00 pm
Thursday 5:00 pm - 9:00 pm
Friday 4:00 pm - 10:00 pm
Saturday 5:00 pm - 10:00 pm
Cuisine: American, Steakhouse, Seafood

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Restaurant Details

Location and Contact Information

  • Address: 897 Pleasant Valley Rd, West Bend, WI 53095
  • Location: United States  >  Wisconsin (WI)  >  West Bend
  • Phone Number: 262-675-9302

Price and Cuisine

  • Cuisine: American, Steakhouse, Seafood
Open Hours
Tuesday
5:00 pm - 9:00 pm
Wednesday
5:00 pm - 9:00 pm
Thursday
5:00 pm - 9:00 pm
Friday
4:00 pm - 10:00 pm
Saturday
5:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Jail House Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?