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Jail House Restaurant

Certificate of Excellence
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897 Pleasant Valley Rd, West Bend, WI 53095
262-675-9302
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Sunday
Closed
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Hours:
Tue - Thu 5:00 pm - 9:00 pm
Fri 4:00 pm - 10:00 pm
Sat 5:00 pm - 10:00 pm
Dining options: Dinner, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 55 reviews
Visitor rating
  • 22
    Excellent
  • 17
    Very good
  • 9
    Average
  • 4
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
a little out of the way, but worth the trip

Business dinner. Lobster special was quite good as was the tenderloin. Was supposed to have actually been a jailhouse at one time. Definitely old architecture and interesting. Service was good despite sitting upstairs.

4 of 5 starsReviewed August 20, 2015
jreskd
,
Vermont
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55 Reviews from our TripAdvisor Community

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Traveler type
Time of year
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Cedarburg, Wisconsin
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My wife and I had a gift certificate for the jail house so we thought we would go there for a fish fry. The Jail House is located out in the country and is a unique building. My wife ordered the poor mans lobster and I had the jumbo shrimp. The waiter was very nice and speedy, he brought us... More 

Helpful?
Thank helpful4350
West Bend, WI
Level Contributor
156 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed December 13, 2015

A busy Saturday night, but so good. Out "in the middle of nowhere," but very popular. We were glad that they took our reservation. Had a great table on second level by the Christmas tree. Great ribs and special of seafood. The duck soup was unbelievable--only problem was that it filled me up for the rest of the meal. I'll... More 

Helpful?
Thank klutzWestBend
West Bend, Wisconsin
Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed November 5, 2015

First time here and thank God we had a Groupon. Sat down and waited for waitress to take drink orders. Waited to order food. When food started to arrive my seafood soup had lots of seafood but lacking taste. The wife had a salad without tomato's, but waitress said that there was tomato's in it. The big Boo Hoo was... More 

Helpful?
Thank BADBOYISIN
buzdum-jailhouse, Owner at Jail House Restaurant, responded to this review

Thank you for your review on TripAdvisor. You are entitled to state something wasn't to your liking regarding taste. However, the known fact that people come to the restaurant for our Seafood Chowder, we run out of it every Friday, simply confirms that your opinion is outnumbered far and wide. I am not exactly sure what Big Hoo means. If... More 

Cedarburg, Wisconsin
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 16, 2015

We went to jailhouse for my sons 20th birthday . We made a reservation so we were seated immediately . I have to say the Duck soup is delicious . I ordered the prime rib medium and blackened . It was the best I've ever had ( I'm real picky about my steaks ) no knife required . The rest... More 

Helpful?
2 Thank Michelle S
buzdum-jailhouse, Owner at Jail House Restaurant, responded to this review

Thank you kindly for your positive and supportive review on TripAdvisor. We always appreciate feedback. More importantly, we are delighted with the fact that you chose The Jail House Restaurant to celebrate your special occasion. Furthermore, we are elated you and your guests enjoyed your entrees. We look forward to serving you and your guests in the future. We wish... More 

Vermont
Level Contributor
114 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed August 20, 2015

Business dinner. Lobster special was quite good as was the tenderloin. Was supposed to have actually been a jailhouse at one time. Definitely old architecture and interesting. Service was good despite sitting upstairs.

Helpful?
1 Thank jreskd
West Bend, Wisconsin
Level Contributor
52 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 12, 2015 via mobile

We arrived just after opening on a Thursday night and were immediately seated. We had prime rib, ribs and shrimp and the salmon. We had duck soup as the appetizer. All was very good? Only complaint was we ordered steak fries and each plate only had a very small amount.

Helpful?
1 Thank brian h
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2015 via mobile

First time here. Nice rustic decor. More seating than I expected. Sat upstairs and I will say it got a little warm. I think that was unusual as the server noticed it as well. Prices were above average but so was the food. Service was really good. Attentive and friendly without being intrusive. We will try it again.

Helpful?
1 Thank g-acres
West Bend, Wisconsin
Level Contributor
32 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 12, 2015 via mobile

The experience was fantastic. We went on a Saturday night and ordered a sampler that was very tasty and offered many selections. I had prime rib and it was excellent, I ordered the smallest portion and think they gave way more than the 8-10oz they said it would be. The place was quite busy at 6 pm when we were... More 

Helpful?
1 Thank westbender
buzdum-jailhouse, Owner at Jail House Restaurant, responded to this review

Thank you for your positive and encouraging post on Trip Advisor! We are delighted you enjoyed your experience at The Jail House Restaurant. We look forward to serving you and your guests in the future. As always, I will let the staff know you were pleased with your night out! More 

Mequon, Wisconsin
Level Contributor
176 reviews
139 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 24, 2015

A nice geographical escape in semi-rural Milwaukee area. Cool exterior and interior architecture. Upscale steak and ale place. Friendly staff, good basic American classic offerings. Relaxing atmosphere; nice getaway.

Helpful?
2 Thank Joe G
buzdum-jailhouse, Owner at Jail House Restaurant, responded to this review

Thank you kindly for your positive post on Trip Advisor! We are happy to hear you enjoyed your experience at The Jail House Restaurant. We look forward to serving you and your guests in the future! More 

West Bend, Wisconsin
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 19, 2015

You really can't go wrong with the steaks, fish or seafood at the Jail House Restaurant. The prime rib is always done perfectly. They also have a nice variety of fish available on Fridays. The mushrooms are marinated and have a unique tasty flavor. The duck soup is also excellent and worth a visit just to try it.

Helpful?
2 Thank rj_esq2014
buzdum-jailhouse, Owner at Jail House Restaurant, responded to this review

Thank you for posting a positive and encouraging review on Trip Advisor! We are happy you enjoyed your experience at The Jail House Restaurant. Our homemade Cream of Duck soup is a popular item at the restaurant and we are glad you were able to enjoy it. We look forward to serving you and your guests in the future. More 

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Restaurant Details

Location and Contact Information

  • Address: 897 Pleasant Valley Rd, West Bend, WI 53095
  • Location: United States  >  Wisconsin (WI)  >  West Bend
  • Phone Number: 262-675-9302

Price and Cuisine

  • Cuisine: American, Steakhouse, Seafood
Open Hours
Tuesday
5:00 pm - 9:00 pm
Wednesday
5:00 pm - 9:00 pm
Thursday
5:00 pm - 9:00 pm
Friday
4:00 pm - 10:00 pm
Saturday
5:00 pm - 10:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jail House Restaurant and other visitors
1 question
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2 months ago

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Questions? Get answers from Jail House Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?