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Ninja Japanese Steak House

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944 E Paradise Dr, West Bend, WI 53095
262-338-4888
Today
11:00 am - 3:00 pm
4:30 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 9:30 pm
Mon - Thu 4:30 pm - 10:00 pm
Mon - Sat 11:00 am - 3:00 pm
Fri - Sat 4:30 pm - 11:00 pm
Dining options: Dinner, Reservations
Description: phone is 262 338 4888 New restaurant as of 2011

TripAdvisor Reviewer Highlights

Read all 18 reviews
Visitor rating
  • 4
    Excellent
  • 4
    Very good
  • 3
    Average
  • 3
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Pretty okay - fun atmosphere

We arrived with a reservation and they did not have us on the list. We were promptly seated though there were many other people waiting. We were the first seated at a hibachi grill that holds 9 or 10. A few other couples were seated with us and it made for more fun. We did get a drink order... read more

3 of 5 starsReviewed February 10, 2013
kimdWi
,
Wi
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18 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Cedarburg, Wisconsin
Reviewer
5 reviews 5 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 1, 2015

Woud not honor our coupons. HORRIBLE customer service. CUSTOMER BE WARE!!!! We spent a lot of money in their bar waiting for our over due table. Bartender told us he was quitting. HORRIBLE!! Left without eating!

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 30, 2014

I really had faith that Ninja was better than they really are, but after today's experience, I will never return. My first time there, the service was awful! They were ill equipped to handle our large party, despite our reservations and weeks planning. I've been back a few more times with decent experiences. Today I was denied service because I... More 

Was this review helpful? Yes 3
West Bend, Wisconsin
Senior Contributor
22 reviews 22 reviews
18 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 16, 2014

My wife and I went here for our 26th anniversary lunch. We had the box lunch and shared a sushi roll. The rice was perfectly cooked. The ingredients were fresh and tasty. The tempura shrimp perfectly cooked. Everything was clean and the service was great. The green river roll is craveable. We will definintely be back!

Was this review helpful? Yes 1
Saukville, Wisconsin, United States
Reviewer
5 reviews 5 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

Went there for lunch had the NY steak hibachi! And I loved it!!! Everything was so fresh! I love watching your food being made I front if you!! Will go back with my parents! But just a adviser if you go with a big group like 6 or more they might not do separate checks so bring cash!!!

Was this review helpful? Yes
Hartford, Wisconsin
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 17, 2014

I had to wait over a hour an a half to be seated even with having a reservation a week before. The food is so so , but the worst was hearing employees called stupid, fat and ugly by the management. Oh! By the way, since when did they allow smoking in the kitchen while handling food?

Was this review helpful? Yes 3
Orlando, Florida
Reviewer
5 reviews 5 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2014

This place always accommodates our difficult order. My boyfriend come here every time we visit from Florida. We love the presentation of the sushi and the taste is AMAZING. Staff is very nice as well.

Was this review helpful? Yes
Lancaster, WI
Contributor
16 reviews 16 reviews
14 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 13, 2013

The food was awesome, and the chef's made the dining experience fun and enjoyable. Fun for the whole family.........Everything was cooked to perfection as ordered. Our table was full, and the chef made sure that everyone was having fun and was happy. This was our first time here, and we will most certainly visit again.

Was this review helpful? Yes
wisconSIN
Senior Contributor
33 reviews 33 reviews
27 restaurant reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed April 2, 2013

I've given this place 4 tries now. I rate this as a novelty and the fad will pass. (Kind of a "one and done" experience) The first time was close to grand opening so I gave it the benefit of the doubt. Even though I saw the absolute DISASTER MESS that was going on in the kitchen behind the curtain,... More 

Was this review helpful? Yes
West Bend, Wisconsin
Top Contributor
66 reviews 66 reviews
49 restaurant reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 5, 2013

Food was pretty good. We've been to hibachi grills before and the chefs just don't seem to connect sometimes. Birthday meal was 1/2 off, otherwise would've been a pricey night. Drinks were expensive, as was the food. Chef's show was just OK. Seemed to need more training to engage the table. Food was quite salty. Stir fried vegetables were just... More 

Was this review helpful? Yes
Wi
Top Contributor
51 reviews 51 reviews
38 restaurant reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 10, 2013

We arrived with a reservation and they did not have us on the list. We were promptly seated though there were many other people waiting. We were the first seated at a hibachi grill that holds 9 or 10. A few other couples were seated with us and it made for more fun. We did get a drink order and... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 944 E Paradise Dr, West Bend, WI 53095
  • Location: United States  >  Wisconsin (WI)  >  West Bend
  • Phone Number: 262-338-4888

Price and Cuisine

  • Cuisine: Japanese, Steakhouse

Description

phone is 262 338 4888 New restaurant as of 2011
Open Hours
Sunday
12:00 pm - 9:30 pm
Monday
4:30 pm - 10:00 pm
11:00 am - 3:00 pm
Tuesday
4:30 pm - 10:00 pm
11:00 am - 3:00 pm
Wednesday
4:30 pm - 10:00 pm
11:00 am - 3:00 pm
Thursday
4:30 pm - 10:00 pm
11:00 am - 3:00 pm
Friday
11:00 am - 3:00 pm
4:30 pm - 11:00 pm
Saturday
11:00 am - 3:00 pm
4:30 pm - 11:00 pm

Questions & Answers

Questions? Get answers from Ninja Japanese Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?