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Potbelly Sandwich Works

Sandwiches
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12455 W Capitol Dr, Brookfield, WI 53005
(262) 781-3150
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Dining options: Lunch

TripAdvisor Reviewer Highlights

Read all 12 reviews
Visitor rating
  • 8
    Excellent
  • 4
    Very good
  • 0
    Average
  • 0
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Great fast food but a bit cool.

As fast food in America goes, you can't get much better than Potbelly. It knocks Subway and Cousins into a cocked hat. Really good sandwiches, cookies and drinks at a reasonable price, all served quickly and politly. The only down side on a chilly April lunch was the temperature of the air con... read more

5 of 5 starsReviewed May 5, 2015
Mark&Nic
,
Nottingham, United Kingdom
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12 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Nottingham, United Kingdom
Top Contributor
234 reviews 234 reviews
98 restaurant reviews
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed May 5, 2015

As fast food in America goes, you can't get much better than Potbelly. It knocks Subway and Cousins into a cocked hat. Really good sandwiches, cookies and drinks at a reasonable price, all served quickly and politly. The only down side on a chilly April lunch was the temperature of the air con, which left me a little over chilled... More 

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Waukesha, Wisconsin
Contributor
17 reviews 17 reviews
15 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 12, 2015

We have eaten lunch here many times. We enjoy the smoked ham sub. The strawberry milk shakes are very good, as well. The service was excellent. Their prices are reasonable.

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New York City, New York
Senior Contributor
21 reviews 21 reviews
8 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

Love that they delivery! Soup and sandwiches come warm which is awesome! Their cookies are soooo delicious!

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Waupaca, Wisconsin
Contributor
16 reviews 16 reviews
13 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2014

We were looking for someplace for lunch that was a little different from the "cookie-cutter" sub shops. The name certainly caught our attention and the menu offered variety not always available in a sandwich shop. We were able to order what were already good choices for the health conscious, and customize them to our specific needs. The atmosphere was relaxed,... More 

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Waupaca, Wisconsin
Senior Contributor
35 reviews 35 reviews
32 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 20, 2014

We are not that familiar with Brookfield, so when we go to visit a relative, we check on Trip Advisor for help in picking a restaurant for lunch. This place caught our attention because of the name, and the menu on the internet looked good, and for us being Weight Watchers, that's important! The restaurant itself is small, and doesn't... More 

Was this review helpful? Yes 1
Wisconsin
Top Contributor
58 reviews 58 reviews
37 restaurant reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed August 4, 2013

Awesome subs, soups, atmosphere, and employees. Wish it was bigger, a little cooler and skip the live music..love love love there food

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Brookfield, Wisconsin
Senior Contributor
22 reviews 22 reviews
21 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 19, 2013

I have enjoyed every sandwich I've had at Potbelly, and the wheat bread actually tastes good. I've never had stale bread here, and they grill the sandwiches well. The meatball is really good, and the meat actually tastes good and it was hot. I also like their shakes, the cookie on top is a great touch. The employees are always... More 

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Menomonee Falls, Wisconsin
Senior Contributor
32 reviews 32 reviews
21 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 20, 2013 via mobile

Great sandwich and soups. Love going here for a quick lunch. Employees are fast and friendly. Sandwiches are fresh and use quality ingredients.

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 7, 2013 via mobile

We had sandwiches delivered for a lunch meeting yesterday & they were a real hit with the group! The delivery was right on time, sandwiches were perfect and delivered with a smile. I definitely recommend Potbellys in Brookfield.

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Sala, Västmanlands Län, Sweden
Top Contributor
75 reviews 75 reviews
58 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 6, 2012

I went here for lunch the other day for the first time. It was the one of the best sandwitches that I have ever had. To make a great sandwitch in my opinion it all starts with the bread. If you have great bread, generally you sandwitch will be really good. In the case of this resteraunt, the bread is... More 

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Restaurant Details

Location and Contact Information

  • Address: 12455 W Capitol Dr, Brookfield, WI 53005
  • Location: United States  >  Wisconsin (WI)  >  Brookfield
  • Phone Number: (262) 781-3150

Price and Cuisine

  • Cuisine: Sandwiches

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?