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Potbelly Sandwich Works

Sandwiches, Delicatessen
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12455 W Capitol Dr, Brookfield, WI 53005
(262) 781-3150
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Dining options: Lunch

TripAdvisor Reviewer Highlights

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Visitor rating
  • 8
    Excellent
  • 5
    Very good
  • 0
    Average
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  • 0
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Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Good food, not crazy about standing in line

Decent variety of choices for tasty toasted sandwiches. In 20+ visits, I've never had a bad soup. It has always been fresh and hot. They occasionally have a local musician playing so it's not somewhere you can go and have a work discussion easily.

4 of 5 starsReviewed July 9, 2015
Drew T
,
Milwaukee, Wisconsin
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13 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Milwaukee, Wisconsin
Level Contributor
33 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 9, 2015

Decent variety of choices for tasty toasted sandwiches. In 20+ visits, I've never had a bad soup. It has always been fresh and hot. They occasionally have a local musician playing so it's not somewhere you can go and have a work discussion easily.

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Nottingham, United Kingdom
Level Contributor
239 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 167 helpful votes
5 of 5 stars Reviewed May 5, 2015

As fast food in America goes, you can't get much better than Potbelly. It knocks Subway and Cousins into a cocked hat. Really good sandwiches, cookies and drinks at a reasonable price, all served quickly and politly. The only down side on a chilly April lunch was the temperature of the air con, which left me a little over chilled... More 

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Waukesha, Wisconsin
Level Contributor
23 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 12, 2015

We have eaten lunch here many times. We enjoy the smoked ham sub. The strawberry milk shakes are very good, as well. The service was excellent. Their prices are reasonable.

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New York City, New York
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 28, 2014

Love that they delivery! Soup and sandwiches come warm which is awesome! Their cookies are soooo delicious!

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Waupaca, Wisconsin
Level Contributor
20 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 26, 2014

We were looking for someplace for lunch that was a little different from the "cookie-cutter" sub shops. The name certainly caught our attention and the menu offered variety not always available in a sandwich shop. We were able to order what were already good choices for the health conscious, and customize them to our specific needs. The atmosphere was relaxed,... More 

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Waupaca, Wisconsin
Level Contributor
36 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 20, 2014

We are not that familiar with Brookfield, so when we go to visit a relative, we check on Trip Advisor for help in picking a restaurant for lunch. This place caught our attention because of the name, and the menu on the internet looked good, and for us being Weight Watchers, that's important! The restaurant itself is small, and doesn't... More 

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Wisconsin
Level Contributor
58 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed August 4, 2013

Awesome subs, soups, atmosphere, and employees. Wish it was bigger, a little cooler and skip the live music..love love love there food

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Brookfield, Wisconsin
Level Contributor
42 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 19, 2013

I have enjoyed every sandwich I've had at Potbelly, and the wheat bread actually tastes good. I've never had stale bread here, and they grill the sandwiches well. The meatball is really good, and the meat actually tastes good and it was hot. I also like their shakes, the cookie on top is a great touch. The employees are always... More 

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Menomonee Falls, Wisconsin
Level Contributor
32 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 20, 2013 via mobile

Great sandwich and soups. Love going here for a quick lunch. Employees are fast and friendly. Sandwiches are fresh and use quality ingredients.

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Level Contributor
4 reviews
5 of 5 stars Reviewed May 7, 2013 via mobile

We had sandwiches delivered for a lunch meeting yesterday & they were a real hit with the group! The delivery was right on time, sandwiches were perfect and delivered with a smile. I definitely recommend Potbellys in Brookfield.

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Additional Information about Potbelly Sandwich Works

Address: 12455 W Capitol Dr, Brookfield, WI 53005
Phone Number: (262) 781-3150
Location: United States  >  Wisconsin (WI)  >  Brookfield
Cuisine: Sandwiches, Delicatessen

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Restaurant Details

Location and Contact Information

  • Address: 12455 W Capitol Dr, Brookfield, WI 53005
  • Location: United States  >  Wisconsin (WI)  >  Brookfield
  • Phone Number: (262) 781-3150

Price and Cuisine

  • Cuisine: Sandwiches, Delicatessen

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?