We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
755 Foxcroft Ave, Martinsburg, WV 25401-1839
(304) 263-4970
Today
11:00 am - 12:00 am
Open now
See all hours
Hours:
Sun - Sat 11:00 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 35 reviews
Visitor rating
  • 6
    Excellent
  • 11
    Very good
  • 12
    Average
  • 4
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Really Has Issues

I have complained, to no avail. The service is lousy most of the time. They lied to me twice about the shrimp. I wanted panko shrimp and they lied to me twice about it--got regular old fried shrimp, over cooked as well. Nothing worse than a dry crusty old piece of shrimp. Popular place to go... read more

3 of 5 starsReviewed February 18, 2015
Ann S
,
Martinsburg, West Virginia, United States
Add Photo Write a Review

35 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Martinsburg, West Virginia, United States
Contributor
16 reviews 16 reviews
15 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 18, 2015

I have complained, to no avail. The service is lousy most of the time. They lied to me twice about the shrimp. I wanted panko shrimp and they lied to me twice about it--got regular old fried shrimp, over cooked as well. Nothing worse than a dry crusty old piece of shrimp. Popular place to go, tho. maybe it is... More 

Was this review helpful? Yes
Allentown, Pennsylvania
Top Contributor
156 reviews 156 reviews
88 restaurant reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed February 13, 2015

The food was average and the service was ok. Prices are probably ok for glorified fast food. The one thing they need to do is lighten up on the salt on the fries or add none. First off there was enough on my fries that it could have been spread over 4 orders. Secondly you shouldn't add it all !... More 

Was this review helpful? Yes
Martinsburg, West Virginia
Senior Contributor
21 reviews 21 reviews
12 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

The food was delicious and the service was right on! We'll definitely be going back to this Applebee's again soon. The new lite menu is wonderful!

Was this review helpful? Yes
Martinsburg, West Virginia
Contributor
16 reviews 16 reviews
15 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 9, 2015

I've been to Applebee's all around the country and, as most chain restaurants, they are all pretty much identical. I don't know what it is about their food. It's never awful, it's always edible but also seems to always fall short of being able to call it really good. I will say that on this visit to the Martinsburg location... More 

Was this review helpful? Yes
Top Contributor
65 reviews 65 reviews
31 restaurant reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed November 23, 2014

I came here for lunch during the weekday with my children and mother. The service was terrible. Our server was slow, unfriendly, and mixed up the orders. When we explained it was wrong, she didn't even offer a solution, we had to ask her to bring out the right sandwich! We saw other, better servers there, though. The food was... More 

Was this review helpful? Yes
Staunton
Contributor
17 reviews 17 reviews
13 restaurant reviews
4 of 5 stars Reviewed September 21, 2014

I meet colleagues here for dinner every few months. The restaurant is clean, the service is pretty good, and the food is always good and prepared exactly as I order it. On this particular visit, the waitress was phenomenal and took wonderful care of us. Will be back soon!

Was this review helpful? Yes
Martinsburg, West Virginia
Senior Contributor
34 reviews 34 reviews
23 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 8, 2014

We had dinner here and there was a problem with my husband's meal. The Manager was very quick to correct the problem, pay for our entire dinner and give us a coupon for our next visit. We dined there again last night and the meal was absolutely perfect. The food was delicious and the service was wonderful!

Was this review helpful? Yes
Martinsburg, West Virginia
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
5 of 5 stars Reviewed August 27, 2014

Applebee's in Martinsburg is still much better than all the other locations. People love to eat here as its always busy. We love the Bourbon Street steak and I NEVER share the Maple Blondie! I suppose I could let my kids have one small bite -- but that's it!

Was this review helpful? Yes
Martinsburg, West Virginia
Reviewer
5 reviews 5 reviews
3 restaurant reviews
2 of 5 stars Reviewed August 11, 2014

ordered a burger with American cheese and it came out with cheddar. Sent it back and they put a piece of American cheese on top of the burnt incorrect cheese. They didn't bother to melt the new American cheese. So all I did was pick up the limp American cheese slice to reveal the remaining burned on cheddar cheese. the... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed June 18, 2014

I had a new item on menu with steak and garlic mashed potatoes. Dinner lacked the peppers onions n mushrooms that was supposed have . Steaks were over done . Our waiter was a very nice guy . Took a 15 mins to get a drink and 15 for a women at the bar to get her drink .. counted... More 

Was this review helpful? Yes

Travelers who viewed Applebee's also viewed

 

Been to Applebee's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 755 Foxcroft Ave, Martinsburg, WV 25401-1839
  • Location: United States  >  West Virginia (WV)  >  Martinsburg
  • Phone Number: (304) 263-4970

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Applebee's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?