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Cracker Barrel Country Store

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5720 Maccorkle Ave SE, Charleston, WV 25304-2804
(304) 925-6004
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TripAdvisor Reviewer Highlights

Read all 33 reviews
Visitor rating
  • 7
    Excellent
  • 11
    Very good
  • 9
    Average
  • 2
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Good food, condescending server

We had good food at dinner, but the staff wasn't as good as I'm used to seeing at Cracker Barrel. Though they weren't busy, we waited for a while at the hostess station while several staffers ignored us. Our server was pretty condescending when I asked for a breakfast menu, then called my 21 year... read more

3 of 5 starsReviewed March 5, 2015
Jim G
,
Chesapeake, Virginia, United States
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33 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Any
English first
Chesapeake, Virginia, United States
Top Contributor
55 reviews 55 reviews
42 restaurant reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 5, 2015

We had good food at dinner, but the staff wasn't as good as I'm used to seeing at Cracker Barrel. Though they weren't busy, we waited for a while at the hostess station while several staffers ignored us. Our server was pretty condescending when I asked for a breakfast menu, then called my 21 year old son "kid" when he... More 

Was this review helpful? Yes
Radford, Virginia
Top Contributor
260 reviews 260 reviews
171 restaurant reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed January 31, 2015

The restaurant had friendly service and this is my first visit here. Tried the chicken fried with broccoli and baked sweet potato. Everything tasted good. Service great. The only caution is when you are heading south on i77 the billboard says get out exit 95. Do not go right which is what I did and drive a few miles until... More 

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Riverview, Florida
Top Contributor
261 reviews 261 reviews
188 restaurant reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed December 8, 2014

Love eating here because not matter where you are the food is the same. . . Comfort food. I had the chicken and dumplings and it was great as usual. I didnt leave a drop left. Was disappointed the hashbrown casserole was out and it was only 1pm! But everything else was great.

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Mount Olive, North Carolina
Top Contributor
76 reviews 76 reviews
39 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 30, 2014

I stopped at this location with a group of 15 on a recent business trip. The wait staff and the service were top-notch, as was the store staff, so I am wondering if other posters just happened to have a fluke experience. My only complainants were that the bread was not hot and the bathrooms could have used a little... More 

Was this review helpful? Yes 1
Staunton
Contributor
17 reviews 17 reviews
13 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 28, 2014

My colleagues and I generally try to eat at Cracker Barrel but this one was a little on the disappointing side. The waiter definitely needed to be re-trained as we had to continuously keep asking for basic items before getting them. He partially spilled a drink all over the table, never apologized, and we had to end up cleaning it... More 

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Lake
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

Wait staff was very friendly, knowledgeable and accommodating. Food was superb. Restaurant was very clean as well as restrooms. Overall great experience.

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Colorado Springs, Colorado
Top Contributor
98 reviews 98 reviews
37 restaurant reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 23, 2014

Awesome cracker barrel! We got in late after a long drive on the road, two tired parents, 3 grumpy kids, this was the only place open at about 15 minutes to their closing time (I forgot exactly, but I think 11pm). Took our order, asked us not to rush, food quality was top notch, not the "throw something at them... More 

Was this review helpful? Yes 1
Greensboro, North Carolina
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 29, 2014

Cracker Barrel has been one of my wife's favorite options when we travel: good homestyle Southern food, nothing fancy and inexpensive. But not this time in Charleston, WV! The "host" barely mumbled a greeting and left us silently. Our waitress was quite friendly but informed us they were out of the advertised Sunday baked chicken special at not quite 6:00... More 

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Chesterland, Ohio
Top Contributor
310 reviews 310 reviews
133 restaurant reviews
253 helpful votes 253 helpful votes
4 of 5 stars Reviewed May 19, 2014

We've stopped at this Cracker Barrel several times while passing through Charleston. It's a Cracker Barrel - nothing different about the menu or setting, but we have consistently received warm, prompt, and friendly service. There are mixed reviews on this site, but we have found it to be a clean, quick, and predictable place to stop for lunch. On a... More 

Was this review helpful? Yes 1
Cedar Lake, Indiana
Contributor
12 reviews 12 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 6, 2014

Loved the gift shop and bathrooms were clean. Our afternoon lunch was dry and my gravy had a film on it. Yuck

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Restaurant Details

Location and Contact Information

  • Address: 5720 Maccorkle Ave SE, Charleston, WV 25304-2804
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: (304) 925-6004

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Cracker Barrel Country Store staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?