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Chili's Grill & Bar

$$
Mexican, American, Southwestern, Barbecue
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101 Charleston Town Ctr, Charleston, WV 25389-0003
(304) 346-7275
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Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 53 reviews
Visitor rating
  • 10
    Excellent
  • 13
    Very good
  • 14
    Average
  • 5
    Poor
  • 11
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    2.5 of 5 stars
Better than average Chili

Had dinner here a couple of times. The fajitas and chicken salads were very good. Service and cleanliness were also good. Chili started using tablet for ordering food and paying bill electronically.

4 of 5 starsReviewed September 3, 2015
TooMuchTravel88
,
New York
Good for:
  • Large groups
  • Bar scene
  • Families with children
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53 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
New York
Level Contributor
38 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed September 3, 2015 NEW

Had dinner here a couple of times. The fajitas and chicken salads were very good. Service and cleanliness were also good. Chili started using tablet for ordering food and paying bill electronically.

Was this review helpful? Yes
Jacksonville, Florida, United States
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 25, 2015

We came in for any early dinner. We were immediately seated and drinks/appetizers ordered. Our server, Tonya, was absolutely the best we've every had. She had other tables but made us feel as if we were her only customers! She eagerly met every request! Our food came quickly and was hot and delicious! I would recommend this Chilis located downtown... More 

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Michigan
Level Contributor
63 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed August 24, 2015

We view Chilis as a sure thing until this one. We walked into the restaurant it was dirty and unkept and sadly we walked out the door and did not stay for dinner. Spoke to the hotel receptionist and she too describe the place exactly how we view it.

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Proctorville, Ohio
Level Contributor
5 reviews
3 restaurant reviews
4 of 5 stars Reviewed August 19, 2015

Had to visit after a surgical procedure (stressful morning) right at opening time. Our server actually caught us on the sidewalk and because of his demeanor and personality we actually changed our original choice and stopped at Chilis. The greeter came and spoke with us as well as the manager. The food was hot, fresh and delicious. Had what appeared... More 

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Saint Albans, West Virginia
Level Contributor
90 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 10, 2015

Every time we go we are not disappointed with the service and quality of the food. My friend's favorite is the endless chips and salsa. Love the points program and have earned two free lunches and free drinks so far. Win Win for us.

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Charleston, West Virginia
Level Contributor
9 reviews
8 restaurant reviews
5 of 5 stars Reviewed July 19, 2015

We've been eating at Chili's forever. We've had a handful of bad experiences (long waits, rude staff) but the good times outweigh the bad times by far. We've always come to Chili's as a family and will continue into the future.

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1 review
2 of 5 stars Reviewed July 12, 2015

Food was good, service ok, but staff needs training in hospitality! On a Sunday evening the restaurant was not crowded. The employees in the back seemed to be having a party! The dish area was very noisy with what sounded like over the top horsing around, loud voices and the jostling of dishes, to the point that it drowned out... More 

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Cumberland, Maryland
Level Contributor
151 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed July 4, 2015

Enjoy all your favorites outside! The covered patio was so much better than the overly air conditioned interior. Our food was as good as you would expect and our server was very attentive.

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Clio, Michigan
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 10, 2015

We hadn't been to a Chili's in a very long time and had no idea what we've been missing! All four members of our group ordered different meals and every one of them left us impressed and looking forward to another visit. The food was very fresh and just delicious and the staff was friendly and efficient. We will be... More 

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Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 4, 2015

Best Chili's weve ate at. Good service at the bar and the food was great! Didnt take to long for food to come out since it was the night of the concert across the street. Husban ordered the full rack of ribs and said they were the best hes had in a while. I ordered the chicken quesadillas and they... More 

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Restaurant Details

Location and Contact Information

  • Address: 101 Charleston Town Ctr, Charleston, WV 25389-0003
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: (304) 346-7275

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Large groups, Bar scene, Families with children

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?