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20 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Senior Contributor
22 reviews 22 reviews
14 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 6, 2014

Panera is a good place for lunch. They have a good variety of salads, sandwich's and soups. My favorite is their deserts especially the Cinnamon roll or Cinnamon bagel.

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Tama, Iowa
19 reviews 19 reviews
8 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 10, 2014

I have never been to a Panera with employees who are as friendly as this staff was. I felt like they cared about us and the service that they were providing.

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Man, West Virginia
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2014

We love Panera!! The best fresh bread anywhere. I've never ate anything I did not like from Panera. You can never go wrong eating at Panera. There is something for everyone.

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Top Contributor
262 reviews 262 reviews
91 restaurant reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed August 18, 2014 via mobile

Panera is usually consistent wherever I go. Food was consistently good, staff was friendly. One of our orders was done inaccurately (training issue?)but quickly corrected.

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La Plata, Maryland
Top Contributor
94 reviews 94 reviews
81 restaurant reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 5, 2014

Why they would allow someone to take orders that obviously was incompetent is beyond me. Wanted to check my reward status and was initially told that she couldn't do that. I had multiple orders but after giving her the second order, she said that I had just asked for something different from what I had ordered. Is taking multiple items... More 

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South Riding, Virginia, United States
Top Contributor
53 reviews 53 reviews
41 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 21, 2014

While in Charleston for a conference, my friends and I had a lunch and a breakfast at the Panera which is conveniently located in the mall, but right across from the Civic Center. Every time we walked by, and both times we ate there, it was quite crowded but it's huge by Panera standards and even with a convention crowd... More 

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Mukwonago, WI
Top Contributor
189 reviews 189 reviews
124 restaurant reviews
120 helpful votes 120 helpful votes
2 of 5 stars Reviewed March 22, 2014

I tried to order a salad with shrimp. Found out the shrimp were from another country where the are pond raised with other animals, was told all shrimp are bottom feeders. Ordered a spinach salad without the bacon, they put bacon in anyway. I asked for my money back. I normally love Panera...what a disappointment!

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Charleston, West Virginia, United States
19 reviews 19 reviews
15 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

Always a tough choice on which soup and salad. All are good. Enjoy the new line of pasta choices too!

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national tour
Top Contributor
57 reviews 57 reviews
20 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 24, 2013

I love Panera Bread. I always enjoy my meals here. The staff at this one wasn't on top of like some others, but the food was still good.

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Oxford, Michigan
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 16, 2013

While traveling with my family, we hit the local Panera for dinner. We each placed our order; we are a family of 4. The total was over $40! We took our order to go so we could watch the March Madness basketball game (Go Blue!). When we got back to our hotel, we all dug right in to our yummy... More 

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Additional Information about Panera Bread

Address: 3000 Charleston Town Ctr, Charleston, WV 25389-0008
Phone Number: 304-400-4638
Location: United States  >  West Virginia (WV)  >  Charleston
Cuisine: American, Bakery

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?