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Ruby Tuesday

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701 Willow Spring Dr, Charles Town, WV 25414-4845
304-728-6680
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Today
11:00 am - 11:00 pm
Open now
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Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Dinner, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 38 reviews
Visitor rating
  • 7
    Excellent
  • 14
    Very good
  • 9
    Average
  • 4
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Fine for a chain restaurant

Ruby's is much like Applebees but I would rate it higher for a few reasons: first, their serving staff is excellent, friendly and fun. Second, they have a knock-out salad bar, along with an excellent menu. Finally, the noise level is pretty good for a family-style restaurant. Also, we receive... read more

4 of 5 starsReviewed 4 weeks ago
atinjrab
,
Charles Town, West Virginia
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38 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Charles Town, West Virginia
Level Contributor
17 reviews
16 restaurant reviews
4 of 5 stars Reviewed 4 weeks ago

Ruby's is much like Applebees but I would rate it higher for a few reasons: first, their serving staff is excellent, friendly and fun. Second, they have a knock-out salad bar, along with an excellent menu. Finally, the noise level is pretty good for a family-style restaurant. Also, we receive coupons by mail that make dining a little less expensive.

Helpful?
Thank atinjrab
virginia
Level Contributor
7 reviews
4 restaurant reviews
3 of 5 stars Reviewed January 7, 2016

Typical Ruby Tuesday food. Would say average, but very good service. Easy to get to, very close to the casino

Helpful?
Thank charlieboy1708
Hurricane, West Virginia
Level Contributor
70 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

Was traveling and so glad I found Ruby Tuesdays. They are second best (only after Disney) for food allergies. This restaurant had the best waitress and manager on duty. They made sure that my child who has nut allergies was taken care of. This restaurant had the most tender stake of all the Ruby Tuesdays that I have ate at.

Helpful?
Thank ILove2trave
Charles Town, West Virginia
Level Contributor
18 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 20, 2015

We love our local Ruby Tuesdays....we go for salad bar, burgers, and low cal chicken dishes... Very clean and great staff.

Helpful?
Thank Jennie H
Hagerstown, Maryland
Level Contributor
355 reviews
208 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed November 11, 2015 via mobile

The food was fresh, the salad bar well stocked and the server personable, friendly and quite efficient. I would return to this location in a heartbeat!!!!!

Helpful?
Thank Mfclingan
Washington DC
Level Contributor
163 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed August 27, 2015

We have tried 3 times and all 3 times had some problem from hair in the food to just unappetizing dishes. Won't be back.

Helpful?
Thank MRFRIENDLY
Manassas, Virginia
Level Contributor
38 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 19, 2015

Getting close to replacing this restaurant from our go-to' s when in town. The food just isn't anything special and seems to decline each time we go.

Helpful?
Thank vagirl79
Madison Heights
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 6, 2015

I will NEVER visit your restaurant nor will I EVER recommend it! Your hostess that was on duty yesterday evening was extremely RUDE , unpleasant and RACIST!! If you hire people that ACT like white trash when they "suppose" to "welcome" your customers believe me you will have a rapid DECLINE in customers! If you are not WHITE stay AWAY!... More 

Helpful?
Thank Amelia G
Harpers Ferry, West Virginia
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 13, 2015

carry out has quality control issues. I don't get it when your business is to take orders, fill the orders and then get the orders wrong half the time. So, place your order, have the bartender repeat the order back to you and then check the order before you leave. The food is actually okay for a chain.

Helpful?
Thank Emil228
Virginia
Level Contributor
90 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 8, 2015

We entered Tuesday, 7-7-15 @ 9:45 PM (restaurant closes @ 10:00 PM). My wife and I stopped in after the slots - hoping to be able to slide in and eat the salad bar, with an appetizer. It was our first time there. We live 3 hours away (we didn't tell them). Other than 1 other customer, we were the... More 

Helpful?
Thank Joey L

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Restaurant Details

Location and Contact Information

  • Address: 701 Willow Spring Dr, Charles Town, WV 25414-4845
  • Location: United States  >  West Virginia (WV)  >  Charles Town
  • Phone Number: 304-728-6680

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Ruby Tuesday staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?