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Ruby Tuesday

701 Willow Spring Dr, Charles Town, WV 25414-4845
304-728-6680
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Ranked #29 of 48 restaurants in Charles Town
Cuisines: American
Most recent review
- Feb 17, 2014
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21 reviews from our community

47% Recommend
    2
    8
    5
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Aberdeen, Maryland
Senior Contributor
37 reviews 37 reviews
21 restaurant reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 17, 2014

We get takeout each time we come to Charles Town Races and Slots. Wife gets the New Orleans, me the Triple Prime Burger. I call ahead when we are 15 minutes away, and the food is always waiting for us. These are the fail safe dishes, anything else at Ruby's to me is pot luck. And the personnel are a... More

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Jacksonville Beach, Florida
Top Contributor
59 reviews 59 reviews
34 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 8, 2014

Im from Georgia and at home I never go to Ruby Tuesday because most visits are less than stellar. Well I was in town with my husband for work and there are not many dining options so we chose Ruby Tuesday. Visiting this Ruby Tuesday have been by far the best Ruby Tuesday I have ever visited. We were seated... More

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Baltimore, MD
Top Contributor
89 reviews 89 reviews
51 restaurant reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed November 21, 2013

Went on a Sunday morning for lunch. The place was not very crowded, but it seemed to take forever for our hamburgers. Our waiter was very friendly and appologized.

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Williamsburg, Virginia
Top Contributor
174 reviews 174 reviews
79 restaurant reviews
69 helpful votes 69 helpful votes
1 of 5 stars Reviewed September 20, 2013 via mobile

I came with my daughter and two young grandchildren on a Friday evening. We ordered two burgers and a child's meal. Service was extremely slow, even though the restaurant was half empty. My burger, when it finally arrived, was barely cooked. The server asked if I wanted it recooked and I agreed. My daughter and granddaughter had finished their meals... More

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Contributor
17 reviews 17 reviews
15 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 13, 2013 via mobile

Was seated quickly, but I had to wait until my waitress finished her conversation with the other waitresses until she came over to take my order. The waitress told me they had no rolls ready and it would be ten minutes until they would be ready. I didn't get rolls until after I got my meal. One roll was good.... More

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1 review
1 of 5 stars Reviewed August 24, 2013 via mobile

we had the worst experience at the ruby tusedays in Charlestown. We wanted for 2 hours for food without warning. They brought out our shrimp fondue an it smelled like wet dog cause it was spoiled. Then they lied an said it was coming right out when actually they have it to someone else. She never brought our refills after... More

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Perry, GA
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 27, 2013 via mobile

We have enjoyed eating at Ruby Tuesdays for many years, and often when we travel. This one irked me because the service was so inferior to what we usually get. It took 10 minutes and asking twice to get a booster seat. We never got the yummy biscuits. The waitress visited our table twice. When I went to the salad... More

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Crofton, Maryland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 12, 2013

The food wasn't as good as I have had at other Ruby Tuesday's. Got the turkey burger, which had absolutely no flavor, also don't get the mashed cauliflower - gross!

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Fredericksburg, Virginia
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 25, 2013

Service was slow. The food was good. The cost is a little steep. My husband and I spent $50.00 and left there hungry.

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Charles Town, West Virginia, United States
Top Contributor
100 reviews 100 reviews
42 restaurant reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed February 28, 2013

Last few trips have all been the same....BAD. Waited 25 minutes for an app, 40 minutes for dinner with no apology. Food finaly came out with Dry ribs. Very dirty! bugs in the window ledges. Service is poor. Manager walked by 10 times without addressing the long wait. SHould have offered a salad or something. I guess this si why... More

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