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308 Galleria Plaza, Beckley, WV
(304) 256-6429
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TripAdvisor Reviewer Highlights

Read all 17 reviews
Visitor rating
  • 4
    Excellent
  • 6
    Very good
  • 3
    Average
  • 2
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
A touch of Seattle in Appalachia

Located in the Galleria Plaza, not very convenient to the I-77, I-64, or US-19 corridors. Typical corporate Starbucks coffee, food, and service. This location has a drive-thru as well as a nice outdoor seating area.

3 of 5 starsReviewed December 22, 2014
David S
,
Beckley, West Virginia, United States
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17 Reviews from our TripAdvisor Community

Date | Rating
  • English first
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English first
1 review
2 of 5 stars Reviewed December 27, 2014

The employees at this travel plaza Starbucks got half my order wrong, and proclaimed that they do not toast or warm up bagels. Never been to a Starbucks that won't do that! Not only that, but they don't cut the bagels, were out of knives, and were completely unapologetic about sending us down to another restaurant to get a knife.... More 

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Beckley, West Virginia, United States
Top Contributor
303 reviews 303 reviews
212 restaurant reviews
186 helpful votes 186 helpful votes
3 of 5 stars Reviewed December 22, 2014

Located in the Galleria Plaza, not very convenient to the I-77, I-64, or US-19 corridors. Typical corporate Starbucks coffee, food, and service. This location has a drive-thru as well as a nice outdoor seating area.

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St. Albans
Top Contributor
86 reviews 86 reviews
51 restaurant reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 11, 2014

Two stops to this one at the travel center off the turnpike while traveling this past weekend. On both visits our order was made by trainees. I understand the need to train new employees but both times the drinks were subpar. The employees were very pleasant. Wait time was short. I'll chalk these visits up as the exception to the... More 

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Chicago
Top Contributor
1,387 reviews 1,387 reviews
933 restaurant reviews
763 helpful votes 763 helpful votes
4 of 5 stars Reviewed October 22, 2013

My wife and I stopped here for a cup of coffee while passing through this area. We both had their coffee of the day. This is an above average Starbucks with friendly employees.

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Charleston, West Virginia
Top Contributor
83 reviews 83 reviews
56 restaurant reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed May 4, 2013 via mobile

We stopped in for a break between shops. My companion is not a coffee drinker, & the barista was very helpful in suggesting choices. My frappuccino Mocha Light was wonderful. She enjoyed her caramel ribbon crunch frappucino. The tables needed wiped off, but the staff was very busy behind the counter. As always a relaxing spot for taking a breath... More 

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Hico, WV
Senior Contributor
24 reviews 24 reviews
11 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 30, 2012

As with most Starbucks the drinks are great. Good customer service as well. Cost the same as other Starbucks.

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Kenly, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2012

Just always a wonderful experience and very cozy place to go to warm up. Love Starbucks! They make the best Coffee's, Tea, Cocoa, The staff is always pleasant and the store is very clean. Always have frest pastries and what I need to start my day and sometimes end my day.

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San Diego, CA
Top Contributor
54 reviews 54 reviews
19 restaurant reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed August 22, 2012

So we stopped here looking for some great coffee and clean restrooms. You come to expect this from Starbucks as they are for the most part very standardized. Boy were we wrong. Granted the coffee was at the quality that you expect but this was horribly overshadowed by the fact that the restaurant was dirty and worst the bathrooms were... More 

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Ohio
Top Contributor
71 reviews 71 reviews
35 restaurant reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed August 16, 2012

Stopped into the rest area on the Turnpike for coffee and were met with the most disgruntled employee I've seen in a very long time, I didnt catch the girls name but she made a big impression on most of the 7 or 8 of us waiting for service. The Gentleman in line ahead of us had ordered and he... More 

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Shady Spring, West Virginia
Senior Contributor
29 reviews 29 reviews
22 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 23, 2012

Great service. Great coffee. Really like it there. I do wish they would change their seats out. Not to comfortable now. Other than that great.

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Restaurant Details

Location and Contact Information

  • Address: 308 Galleria Plaza, Beckley, WV
  • Location: United States  >  West Virginia (WV)  >  Beckley
  • Phone Number: (304) 256-6429

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Starbucks staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?