We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Emerald

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
1140 North Grand Avenue, Pullman, WA 99163
Improve this listing
10:30 am - 10:30 pm
Closed now
See all hours
Sun - Sat 10:30 am - 10:30 pm
Dining options: Takeout

TripAdvisor Reviewer Highlights

Read all 18 reviews
Visitor rating
  • 5
  • 4
    Very good
  • 5
  • 1
  • 3
Rating summary
  • Food
    3.5 of 5 stars
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    2.5 of 5 stars
Good resturant

Very good Chinese food. Fast service. Very attentive staff. Not sure why there are some bad reviews on the resturant Our family always go here when we want Chinese food.

4 of 5 starsReviewed September 4, 2015
Bonnie V
Ogden, United States
Add Photo Write a Review

18 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Any
English first
Ogden, United States
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 4, 2015

Very good Chinese food. Fast service. Very attentive staff. Not sure why there are some bad reviews on the resturant Our family always go here when we want Chinese food.

Thank Bonnie V
Pullman, Washington
Level Contributor
3 reviews
5 of 5 stars Reviewed August 26, 2015

We've been eating at the Emerald for years and years and years. There are a number of Chinese restaurants in Pullman - all are good, but the Emerald is our favorite. Great food - especially take-out. Good service. Friendly staff. Yes, the decor is dated, but who cares? Their "Special" chow mein is to die for, as is the Beef... More 

Thank CantWaitToLeave033
Level Contributor
34 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed July 21, 2015

First, service was average. But the food, yuck. Cream cheese wontons tasted spoiled. Had almond chicken and sweet and sour pork, both covered in thick black sauces. Chow mien had NO flavor at all, their version of fried rice was just white rice with a bit of egg cooked in it. Seriously the food here was not in the least... More 

Thank Mogambi
Pullman, Washington
Level Contributor
60 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed May 9, 2015

First of all, I'm not Chinese, but I love Chinese food and we often try Chinese restaurants, but this restaurant was the worst ever. Here's why. The food was just ok, nothing special, nothing that would prompt us to go back there. If it was only for food, I would've gave it a 3 star. But here's my worst experience... More 

Thank Vita n
KIrkland, United States
Level Contributor
69 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 19, 2015

We used to love coming and gorging ourselves, because they used to have the BEST Almond Chicken with a light creamy sauce and mile high Chow Mein. But since Tony is no longer owner, the food and portions are very disappointing! We will have to try another Chinese Restaurant, because we won't be back any time soon.

Thank Paula N
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 6, 2015

What i missed. The restaurant was very busy and the service was very good. But the combo plate I ordered was not enjoyable. Both entrees used the same breaded, overcooked, tough, deep fried chicken covered in non inspiring sauces. I noticed others in the restaraunt ordered entrees which looked much more appealing. The service was prompt and staff very friendly.

1 Thank Joseph S
Pullman, Washington
Level Contributor
4 reviews
5 of 5 stars Reviewed February 18, 2015

We always enjoy dining at The Emerald. The food arrives quickly, piping hot, and can be customized to your tastes. Portions are generous. The menu is primarily Asian food, but other items are also available. Diners usually include both Asian and non-Asian customers. We especially like their sweet and sour items.

Thank davidkI8202PI
Moscow, Idaho
Level Contributor
63 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 5, 2014

This is one of the best Chinese restaurants I have been to in all of my travels. Very friendly staff and very clean, quiet establishment. Food is perfect. Our wedding party dined here with excellent reviews from everyone in attendance.

Thank BrendaH3
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 16, 2012

When I crave Chinese food it is their food that I crave. Their prices are extremely reasonable, the service is good, the decor is a bit dated yet clean and pleasant, very open and bright. The food is excellent. They make the very best hot and sour soup I have had anywhere.

Thank kkpge
Denton, Texas
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 12, 2011

I grew up in Pullman and am 30 now. I have yet to find a restaurant that even compares to The Emerald. I live in Texas now and often joke to my sister who lives in Pullman that I will pay her to send me some Emerald with some dry ice in exchange for the awesome fajita meat we have... More 

2 Thank mikekellypalmer

Travelers who viewed The Emerald also viewed


Been to The Emerald? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 1140 North Grand Avenue, Pullman, WA 99163
  • Location: United States  >  Washington (WA)  >  Pullman
  • Phone Number: 509.334.5427

Price and Cuisine

  • Cuisine: Chinese


Open Hours
10:30 am - 10:30 pm
10:30 am - 10:30 pm
10:30 am - 10:30 pm
10:30 am - 10:30 pm
10:30 am - 10:30 pm
10:30 am - 10:30 pm
10:30 am - 10:30 pm

Questions & Answers

Questions? Get answers from The Emerald staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?