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The Emerald

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1140 North Grand Avenue, Pullman, WA 99163
509.334.5427
Website
Today
10:30 am - 10:30 pm
Open now
See all hours
Hours:
Sun - Sat 10:30 am - 10:30 pm
Dining options: Lunch

TripAdvisor Reviewer Highlights

Read all 15 reviews
Visitor rating
  • 4
    Excellent
  • 3
    Very good
  • 5
    Average
  • 1
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Disappointing Dining

We used to love coming and gorging ourselves, because they used to have the BEST Almond Chicken with a light creamy sauce and mile high Chow Mein. But since Tony is no longer owner, the food and portions are very disappointing! We will have to try another Chinese Restaurant, because we won't be... read more

3 of 5 starsReviewed April 19, 2015
Paula N
,
KIrkland, United States
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15 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Pullman, Washington
Senior Contributor
47 reviews 47 reviews
13 restaurant reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed May 9, 2015

First of all, I'm not Chinese, but I love Chinese food and we often try Chinese restaurants, but this restaurant was the worst ever. Here's why. The food was just ok, nothing special, nothing that would prompt us to go back there. If it was only for food, I would've gave it a 3 star. But here's my worst experience... More 

Was this review helpful? Yes
KIrkland, United States
Top Contributor
56 reviews 56 reviews
18 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 19, 2015

We used to love coming and gorging ourselves, because they used to have the BEST Almond Chicken with a light creamy sauce and mile high Chow Mein. But since Tony is no longer owner, the food and portions are very disappointing! We will have to try another Chinese Restaurant, because we won't be back any time soon.

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
17 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 6, 2015

What i missed. The restaurant was very busy and the service was very good. But the combo plate I ordered was not enjoyable. Both entrees used the same breaded, overcooked, tough, deep fried chicken covered in non inspiring sauces. I noticed others in the restaraunt ordered entrees which looked much more appealing. The service was prompt and staff very friendly.

Was this review helpful? Yes
Pullman, Washington
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 18, 2015

We always enjoy dining at The Emerald. The food arrives quickly, piping hot, and can be customized to your tastes. Portions are generous. The menu is primarily Asian food, but other items are also available. Diners usually include both Asian and non-Asian customers. We especially like their sweet and sour items.

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Moscow, Idaho
Senior Contributor
41 reviews 41 reviews
20 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 5, 2014

This is one of the best Chinese restaurants I have been to in all of my travels. Very friendly staff and very clean, quiet establishment. Food is perfect. Our wedding party dined here with excellent reviews from everyone in attendance.

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WA
Contributor
13 reviews 13 reviews
10 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2012

When I crave Chinese food it is their food that I crave. Their prices are extremely reasonable, the service is good, the decor is a bit dated yet clean and pleasant, very open and bright. The food is excellent. They make the very best hot and sour soup I have had anywhere.

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Denton, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 12, 2011

I grew up in Pullman and am 30 now. I have yet to find a restaurant that even compares to The Emerald. I live in Texas now and often joke to my sister who lives in Pullman that I will pay her to send me some Emerald with some dry ice in exchange for the awesome fajita meat we have... More 

Was this review helpful? Yes 2
Senior Contributor
31 reviews 31 reviews
19 restaurant reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 4, 2011

We had Kung Pao Vegetables, Hot and Sour Soup and Green Bean Chicken. The veges were not overcooked and sauces were tasty. Serving sizes are huge --- we fed four people and still boxed some take-home. Atmosphere is utilitarian. I've been eating here for six years, and expect to return. Nothing fancy --- just good food.

Was this review helpful? Yes 1
Pullman, Washington
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 2, 2010

I've had a lot of generic chinese food, but this was the worst. We ordered two combination plates with fried prawns and some sort of chicken dish. Both came drenched in some sauce that looked like gravy. The fried rice had what appeared chopped deli meat on top. Not good and especially disappointing for the price. Service wasn't fantastic either.... More 

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acw1947
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 2, 2010

My recent trip to the Emerald was less than relaxing. We were greeted? by a sour and unsmiling woman who vacuumed all through the restaurant during our meal, even by our feet. Two other women were having a very loud and heated discussion for our first ten minutes there and the radio was playing rap music. Not my idea of... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 1140 North Grand Avenue, Pullman, WA 99163
  • Location: United States  >  Washington (WA)  >  Pullman
  • Phone Number: 509.334.5427
Open Hours
Sunday
10:30 am - 10:30 pm
Monday
10:30 am - 10:30 pm
Tuesday
10:30 am - 10:30 pm
Wednesday
10:30 am - 10:30 pm
Thursday
10:30 am - 10:30 pm
Friday
10:30 am - 10:30 pm
Saturday
10:30 am - 10:30 pm

Questions & Answers

Questions? Get answers from The Emerald staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?