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The Cheesecake Factory

Certificate of Excellence
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265 Central Park Ave, Virginia Beach, VA 23462-3001
757-473-2900
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Today
10:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
Dining options: Breakfast, Lunch, Dinner, Late Night, Outdoor Seating, Reservations, Seating, Takeout, Waitstaff, Wheelchair Accessible

TripAdvisor Reviewer Highlights

Read all 291 reviews
Visitor rating
  • 128
    Excellent
  • 89
    Very good
  • 47
    Average
  • 14
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Very nice

My older daughter had come in town for a visit so one day we decided to come to the cheesecake factory. This was my first time there. It was a little busy do to it being right after church had let out so we had about a 25 minute wait before we were seated. The waiter was prompt and friendly.... read more

4 of 5 starsReviewed 4 days ago
artgoddess1
,
Suffolk, Virginia
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291 Reviews from our TripAdvisor Community

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Suffolk, Virginia
Level Contributor
39 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My older daughter had come in town for a visit so one day we decided to come to the cheesecake factory. This was my first time there. It was a little busy do to it being right after church had let out so we had about a 25 minute wait before we were seated. The waiter was prompt and friendly.... More 

Helpful?
Thank artgoddess1
Jacksonville, North Carolina
Level Contributor
55 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had dinner here while in the area on business and really enjoyed my meal. I had the steak Diana which was very tasty. Lage portions are the norm here. I also had a Lemon cake desert which was not a cheese cake and it was fantastic! Customer service was also excellent. Fully recommended for a nice meal out with friends,... More 

Helpful?
Thank nytaz66
New York City, New York
Level Contributor
70 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Service was average. Shocked when they said it's Friday the only soup is clam chowder. The topper was were out of turkey. We probably won't have it until spring. Unacceptable for this caliber of restaurant. Normally we enjoy coming here but I'd think twice before I'd come again. Next, the restroom was filthy. They really need staff to take care... More 

Helpful?
Thank AWexford
Virginia Beach, Virginia
Level Contributor
24 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The menu is always changing and caters to any possible dietary restrictions I can think of. Food is consistent and you can expect everything to be prepared as described. Our beverages were consistently empty, ordering took a long time and returning to check on the table was forever. My son wanted cheesecake so the visit lasted even longer while we... More 

Helpful?
Thank mommascouter
Summerville, Pennsylvania
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you've ever visited Cheesecake Factory, yen you can expect the same good food and good service here. Their cheesecakes are awesome, as well as their appetizers and other foods. Beware of going on Saturday pm unless you have awhile to wait, though..... Although it is still worth the wait!

Helpful?
Thank kidstufmom
Virginia
Level Contributor
68 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 1, 2016

Always busy, always full of people. Locals favourite evening dinner place. The food is good and service to follow. Sometimes you need to wait 45 min for a table as they don't do reservations. Cheesecake is worth the wait.

Helpful?
Thank Wisnia
North Potomac, Maryland
Level Contributor
33 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 27, 2015

I was very disappointed at the lack of service and detail to my meal selection. Me and my husband visited the Cheesecake Factory on Xmas Eve for dinner. First, we were seated a crammed section where it appeared that all the other patrons that were previously seated prior to us were dissatisfied as well. Secondly, my menu selection was did... More 

Helpful?
Thank mslavonya2002
Newport News, Virginia
Level Contributor
283 reviews
191 restaurant reviews
common_n_restaurant_reviews_1bd8 308 helpful votes
4 of 5 stars Reviewed December 23, 2015

Had a business lunch here last week. Great service and good food. Started with mozzarella app and bread. We both had fries and avocado, chicken sandwiches. The meals were huge and tasty. A bit on the expensive side. No room for the famous cheesecakes, but we will return and have salad and dessert. Great location and good atmosphere for a... More 

Helpful?
Thank virginian9
Level Contributor
37 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

The food is really good and price proportioned! Could really tell the fresh ingredients used! However desserts were over priced and ok My peppermint bark cheesecake was awesomeness but my friends macadamia nut white chocolate chunk Carmel cheesecake tasted like a refrigerator..

Helpful?
Thank Keeterbarn Corn... F
Virginia
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 14, 2015

We had our daughter' graduation lunch at Cheesecake Factory on Saturday. We had a party of 10. We were seated right away. However, it took longer for us to get our food and to pay our bill then my daughter's college graduation. We asked the waitress what was taking so long and she said because someone in our party had... More 

Helpful?
Thank Omega21000

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Restaurant Details

Location and Contact Information

  • Address: 265 Central Park Ave, Virginia Beach, VA 23462-3001
  • Location: United States  >  Virginia (VA)  >  Virginia Beach
  • Phone Number: 757-473-2900

Price and Cuisine

  • Average Prices: USD 15 - 20
  • Cuisine: American, Pizza

Restaurant Characteristics

  • Good for: Families with children, Romantic, Large groups, Special occasions
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Virginia Beach, Virginia
5 months ago

See all questions (1)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?