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33 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Roanoke, Virginia
13 reviews 13 reviews
7 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 15, 2014

O'Charley's has grown to become one of my favorite chain sit-down restaurants, but the one in Roanoke especially stands out. I went last year for my birthday, and the manager came by twice to wish me a happy birthday and made sure my party was satisfied. I just went last week with two friends and it never fails - the... More 

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Top Contributor
118 reviews 118 reviews
64 restaurant reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed December 12, 2014 via mobile

Went with friends, one of whom was delayed, and hostess INSISTED on seating us rather than allow us to wait in the foyer. Offered to seat us in the bar and was visably unhappy when we declined. Room where we were finally seated was very cold! Our server and the manager did their best to correct but we were never... More 

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Silver Spring, MD
Senior Contributor
43 reviews 43 reviews
18 restaurant reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 15, 2014

I would mark O'Charley's as a fairly typical shopping center chain: reliable but predictable and depending on location and hours visited, service variable. We dined on this occasion with a table of 10 teenagers (every server's nightmare) and 5 adults. The greeting we received was somewhat flaky considering we had called a warning ahead--but any concerns I might have had... More 

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Roanoke, Virginia, United States
5 reviews 5 reviews
5 restaurant reviews
4 of 5 stars Reviewed October 3, 2014

I visit this restaurant to participate in the happy hour specials. Nice selection to choose from. The food is really good. Price is in my range during happy hour.

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Johnson City, Tennessee
12 reviews 12 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 29, 2014

near the convention center the hostess and service were wonderful, friendly and helpful. they're lunch menu is great! Potato soup is amazing! Quesadilla's are wonderful, they have a seasoning on the outside of them and come with a sauce to dip them in. For lunch you are given 3 along with another item.

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Roanoke, Virginia
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2014 credit card Amex Card Member Review

I would recommend this restaurant, because of the service of the waitress, and the manager coming by the table, making sure that everything was prepared to order, and the freshness of the food.

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New Castle Va
12 reviews 12 reviews
9 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 28, 2014

Waiting in the parking lot for others to show up,several young men were skateboarding in the parking lot, which they do often.There language was disgusting.When I asked them to please let up I was viciously attacked.As an older Vietnam Vet with lots of physical problem I couldn't defend myself.I was in the hospital several days because of this.When I informed... More 

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Oak Ridge, Tennessee
Senior Contributor
41 reviews 41 reviews
14 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 17, 2014

Ate at the O'Charley's near the airport. Very good service, food and attentive waiter. Would eat there again.

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Roanoke, Virginia
1 review
1 of 5 stars Reviewed May 5, 2014

Me and my wife have been there a few times and each time we go our food isnt cooked properly and/or wrong, the servers disappear frequently and the manager usually isnt anywhere to be found. Some of the servers had bad attitudes and even disrespected other servers in front of customers and the gm will confront a problem also in... More 

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Norfolk, Virginia
Top Contributor
66 reviews 66 reviews
34 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 23, 2014

We went with 12 of us and we enjoyed everything about the place. The Steak was wonderful and done to perfection. My pot roast was fabulous with salad and tea. Just a wonderful night to eat and relax.

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Additional Information about O'Charley's

Address: 4765 Valley View Blvd NW, Roanoke, VA 24012-2000
Phone Number: 540-563-9870
Location: United States  >  Virginia (VA)  >  Roanoke
Open Hours:
Sunday 10:00 am - 10:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 12:00 am
Saturday 11:00 am - 12:00 am
Cuisine: American

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?