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4765 Valley View Blvd NW, Roanoke, VA 24012-2000
540-563-9870
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Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 36 reviews
Visitor rating
  • 16
    Excellent
  • 7
    Very good
  • 4
    Average
  • 2
    Poor
  • 7
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Very Good Food, Poor Service

We hadn't been to an O'Charley's in quite awhile so when we saw the sign from the interstate we headed that way. I had the Bruschetta Chicken, my wife the Combo Appetizer Entrée. Everything tasty and hot. Our server Bekah sometimes forgot we were there and appeared to have an attitude problem.

4 of 5 starsReviewed May 3, 2015
SharpShoey
,
Williamsburg, Virginia
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36 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Williamsburg, Virginia
Level Contributor
368 reviews
264 restaurant reviews
common_n_restaurant_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed May 3, 2015

We hadn't been to an O'Charley's in quite awhile so when we saw the sign from the interstate we headed that way. I had the Bruschetta Chicken, my wife the Combo Appetizer Entrée. Everything tasty and hot. Our server Bekah sometimes forgot we were there and appeared to have an attitude problem.

Was this review helpful? Yes
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 5, 2015 via mobile

This is the second time in two years that we have eaten in this establishment. Both time the food and service was excellent.

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1 review
1 of 5 stars Reviewed February 19, 2015

I wasn't expecting to be seated and not asked what drinks we would like or even being acknowledge that all. Very big let down after waiting to even get my order taken after twenty minutes me and my friends left. But that's not all as we were leaving a new couple was still waiting in the lobby just to be... More 

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Roanoke, Virginia
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 15, 2014

O'Charley's has grown to become one of my favorite chain sit-down restaurants, but the one in Roanoke especially stands out. I went last year for my birthday, and the manager came by twice to wish me a happy birthday and made sure my party was satisfied. I just went last week with two friends and it never fails - the... More 

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Level Contributor
125 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed December 12, 2014 via mobile

Went with friends, one of whom was delayed, and hostess INSISTED on seating us rather than allow us to wait in the foyer. Offered to seat us in the bar and was visably unhappy when we declined. Room where we were finally seated was very cold! Our server and the manager did their best to correct but we were never... More 

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Silver Spring, MD
Level Contributor
56 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed November 15, 2014

I would mark O'Charley's as a fairly typical shopping center chain: reliable but predictable and depending on location and hours visited, service variable. We dined on this occasion with a table of 10 teenagers (every server's nightmare) and 5 adults. The greeting we received was somewhat flaky considering we had called a warning ahead--but any concerns I might have had... More 

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Roanoke, Virginia, United States
Level Contributor
28 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 3, 2014

I visit this restaurant to participate in the happy hour specials. Nice selection to choose from. The food is really good. Price is in my range during happy hour.

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Johnson City, Tennessee
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 29, 2014

near the convention center the hostess and service were wonderful, friendly and helpful. they're lunch menu is great! Potato soup is amazing! Quesadilla's are wonderful, they have a seasoning on the outside of them and come with a sauce to dip them in. For lunch you are given 3 along with another item.

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Roanoke, Virginia
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 3, 2014 credit card Amex Card Member Review

I would recommend this restaurant, because of the service of the waitress, and the manager coming by the table, making sure that everything was prepared to order, and the freshness of the food.

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New Castle Va
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 28, 2014

Waiting in the parking lot for others to show up,several young men were skateboarding in the parking lot, which they do often.There language was disgusting.When I asked them to please let up I was viciously attacked.As an older Vietnam Vet with lots of physical problem I couldn't defend myself.I was in the hospital several days because of this.When I informed... More 

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Restaurant Details

Location and Contact Information

  • Address: 4765 Valley View Blvd NW, Roanoke, VA 24012-2000
  • Location: United States  >  Virginia (VA)  >  Roanoke
  • Phone Number: 540-563-9870

Price and Cuisine

  • Cuisine: American, Pub
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?