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O'Charley's

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4765 Valley View Blvd NW, Roanoke, VA 24012-2000
540-563-9870
Website
Today
10:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 35 reviews
Visitor rating
  • 16
    Excellent
  • 6
    Very good
  • 4
    Average
  • 2
    Poor
  • 7
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Shining Service Elevates

I would mark O'Charley's as a fairly typical shopping center chain: reliable but predictable and depending on location and hours visited, service variable. We dined on this occasion with a table of 10 teenagers (every server's nightmare) and 5 adults. The greeting we received was somewhat flaky... read more

3 of 5 starsReviewed November 15, 2014
banewman
,
Silver Spring, MD
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35 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2015 via mobile

This is the second time in two years that we have eaten in this establishment. Both time the food and service was excellent.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed February 19, 2015

I wasn't expecting to be seated and not asked what drinks we would like or even being acknowledge that all. Very big let down after waiting to even get my order taken after twenty minutes me and my friends left. But that's not all as we were leaving a new couple was still waiting in the lobby just to be... More 

Was this review helpful? Yes
Roanoke, Virginia
Contributor
13 reviews 13 reviews
7 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 15, 2014

O'Charley's has grown to become one of my favorite chain sit-down restaurants, but the one in Roanoke especially stands out. I went last year for my birthday, and the manager came by twice to wish me a happy birthday and made sure my party was satisfied. I just went last week with two friends and it never fails - the... More 

Was this review helpful? Yes
Top Contributor
118 reviews 118 reviews
64 restaurant reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed December 12, 2014 via mobile

Went with friends, one of whom was delayed, and hostess INSISTED on seating us rather than allow us to wait in the foyer. Offered to seat us in the bar and was visably unhappy when we declined. Room where we were finally seated was very cold! Our server and the manager did their best to correct but we were never... More 

Was this review helpful? Yes
Silver Spring, MD
Senior Contributor
47 reviews 47 reviews
21 restaurant reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 15, 2014

I would mark O'Charley's as a fairly typical shopping center chain: reliable but predictable and depending on location and hours visited, service variable. We dined on this occasion with a table of 10 teenagers (every server's nightmare) and 5 adults. The greeting we received was somewhat flaky considering we had called a warning ahead--but any concerns I might have had... More 

Was this review helpful? Yes
Roanoke, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
4 of 5 stars Reviewed October 3, 2014

I visit this restaurant to participate in the happy hour specials. Nice selection to choose from. The food is really good. Price is in my range during happy hour.

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Johnson City, Tennessee
Contributor
12 reviews 12 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 29, 2014

near the convention center the hostess and service were wonderful, friendly and helpful. they're lunch menu is great! Potato soup is amazing! Quesadilla's are wonderful, they have a seasoning on the outside of them and come with a sauce to dip them in. For lunch you are given 3 along with another item.

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Roanoke, Virginia
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 3, 2014 credit card Amex Card Member Review

I would recommend this restaurant, because of the service of the waitress, and the manager coming by the table, making sure that everything was prepared to order, and the freshness of the food.

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New Castle Va
Contributor
13 reviews 13 reviews
10 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 28, 2014

Waiting in the parking lot for others to show up,several young men were skateboarding in the parking lot, which they do often.There language was disgusting.When I asked them to please let up I was viciously attacked.As an older Vietnam Vet with lots of physical problem I couldn't defend myself.I was in the hospital several days because of this.When I informed... More 

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Oak Ridge, Tennessee
Senior Contributor
45 reviews 45 reviews
17 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 17, 2014

Ate at the O'Charley's near the airport. Very good service, food and attentive waiter. Would eat there again.

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Restaurant Details

Location and Contact Information

  • Address: 4765 Valley View Blvd NW, Roanoke, VA 24012-2000
  • Location: United States  >  Virginia (VA)  >  Roanoke
  • Phone Number: 540-563-9870

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?