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Frank's Pizza & Italian Subs

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Brambleton Avenue, Roanoke, VA
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Dining options: Dinner, Takeout

TripAdvisor Reviewer Highlights

Read all 24 reviews
Visitor rating
  • 6
  • 3
    Very good
  • 3
  • 2
  • 10
Rating summary
  • Food
    3 of 5 stars
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    2.5 of 5 stars
2.5 stars

Average food, below average service and average or even high prices..... this wasnt the first time my food wasnt hot enough either... not really worth the trip..

2 of 5 starsReviewed June 2, 2014
Roanoke, Virginia
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24 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Richmond, Virginia
Level Contributor
206 reviews
151 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the calzones are as big as a football and come with marinara sauce to dip it in...totally delicious. ... add a side salad with the house Italian dressing and you have a great meal and plenty to take home for tomorrow

Thank Jeff S
Level Contributor
177 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed January 6, 2015

We got the pizza to go because delivery was about 1 hour. My daughter got it while I stayed with the kids. It was a 7 minute drive from the Country Inn and Suites, Roanoke. The pizza had a crispy, airy crust, the cheese was plentiful and 1/2 meatballs were perfect. It was piping hot when she returned to the... More 

Thank annews9
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 7, 2014

Every time my family and I have ordered here in the last month there has always been something wrong with my order when I get it. last time I ordered spicy chicken tenders and fries, got chicken wings. Called to ask what was up and Brittany stated 'oh those were taken off the menu' why didn't you tell me when... More 

2 Thank ekalfwons
Roanoke, Virginia
Level Contributor
5 reviews
2 of 5 stars Reviewed June 2, 2014

Average food, below average service and average or even high prices..... this wasnt the first time my food wasnt hot enough either... not really worth the trip..

Thank raneshowe
Roanoke, Virginia
1 review
1 of 5 stars Reviewed April 9, 2014

Horrible- better experience in the past but recently had a horrible experience. While the food was good the wait staff need to go back and take a class in customer service to brush up on their people skills. The waitress rudely reached a cross both me and my husband to grab plates almost knocking the drink out of my husband's... More 

Thank Sarah L
Roanoke, Virginia
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed March 11, 2014

Rude. Will NOT answer the phone or open the door until opening at 11:00 ON THE DOT (meaning if you want to order pizza for a big luncheon, it cannot happen here). After calling multiple times, I drove over to try and order and knocked on door (15 minutes prior to opening) and lady shook her head "no!" I have... More 

Thank Angie L
Roanoke, Va
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 7, 2013

My sister, son and I ate here Saturday afternoon at 12:15. We ordered an Xl cheese pizza with cheese and pepperoni, two salads, garlic cheese bread and an eggplant Parmesan sub. My sister and I proceeded to put parmesan cheese on our pizza, salad and cheese bread. Then, we came to find out the bottom of the parmesan container was... More 

1 Thank Stephanie K
Goodview, Virginia
Level Contributor
51 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed September 3, 2013

Poor food, terrible service, dirty place and poor service. No wonder no one is there when you drive by. I won't go again.

Thank Paul W
Level Contributor
34 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 12, 2013

We enjoy Frank's Pizza and Italian Subs because of the friendly atmosphere and most of all because of their delicious menu items. All are wonderful! If it's Italian you want, try Franks! :)

Thank cdhartless
1 review
1 of 5 stars Reviewed August 7, 2013

Family being new here decided to try them. After a delayed welcome we waited for service. Order was wrong, pizza was missing ingredients, and when I talked with the "manager" we were wrong for trying the pizza nd not noticing the missing ingredients so we were responsible to pay for their mistake. Won't be revisiting!

Thank Nikki K

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Restaurant Details

Location and Contact Information

  • Address: Brambleton Avenue, Roanoke, VA
  • Location: United States  >  Virginia (VA)  >  Roanoke

Price and Cuisine

  • Cuisine: Pizza, Italian, Delicatessen


Questions & Answers

Questions? Get answers from Frank's Pizza & Italian Subs staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?