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Frank's Pizza & Italian Subs

Brambleton Avenue, Roanoke, VA
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Ranked #276 of 409 Restaurants in Roanoke
Cuisines: Delicatessen, Pizza
Most recent review
- Jun 2, 2014
Restaurant details
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21 reviews from our community

Visitor rating
    5
    2
    3
    2
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Roanoke, Virginia
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed June 2, 2014

Average food, below average service and average or even high prices..... this wasnt the first time my food wasnt hot enough either... not really worth the trip..

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Roanoke, Virginia
1 review
1 of 5 stars Reviewed April 9, 2014

Horrible- better experience in the past but recently had a horrible experience. While the food was good the wait staff need to go back and take a class in customer service to brush up on their people skills. The waitress rudely reached a cross both me and my husband to grab plates almost knocking the drink out of my husband's... More

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Roanoke, Virginia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 11, 2014

Rude. Will NOT answer the phone or open the door until opening at 11:00 ON THE DOT (meaning if you want to order pizza for a big luncheon, it cannot happen here). After calling multiple times, I drove over to try and order and knocked on door (15 minutes prior to opening) and lady shook her head "no!" I have... More

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Roanoke, Va
Reviewer
4 reviews 4 reviews
3 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 7, 2013

My sister, son and I ate here Saturday afternoon at 12:15. We ordered an Xl cheese pizza with cheese and pepperoni, two salads, garlic cheese bread and an eggplant Parmesan sub. My sister and I proceeded to put parmesan cheese on our pizza, salad and cheese bread. Then, we came to find out the bottom of the parmesan container was... More

Was this review helpful? Yes 1
Goodview, Virginia
Senior Contributor
46 reviews 46 reviews
16 restaurant reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed September 3, 2013

Poor food, terrible service, dirty place and poor service. No wonder no one is there when you drive by. I won't go again.

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Troutville
Senior Contributor
34 reviews 34 reviews
23 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 12, 2013

We enjoy Frank's Pizza and Italian Subs because of the friendly atmosphere and most of all because of their delicious menu items. All are wonderful! If it's Italian you want, try Franks! :)

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1 review
1 of 5 stars Reviewed August 7, 2013 via mobile

Family being new here decided to try them. After a delayed welcome we waited for service. Order was wrong, pizza was missing ingredients, and when I talked with the "manager" we were wrong for trying the pizza nd not noticing the missing ingredients so we were responsible to pay for their mistake. Won't be revisiting!

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Roanoke
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 31, 2013

It was memorial day, a friend and myself decided to go pick up a part and then return to Fanks for a slice of pizza. I parked in a parking space and mind you the parking lot was empty. It was Memorial Day. Upon arriving back to Franks, my car wasn't there. So, I went inside to ask where they... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 1, 2012 via mobile

Last week, a friend and I stopped in to grab some lunch. As we were walking in, an employee was standing outside the front door smoking. Not only do I suffer from severe asthma, but it's unprofessional to smoke outside a business. I tried to give our server the benefit of the doubt, but we sat at the table for... More

Was this review helpful? Yes 1
Daleville, Virginia
Top Contributor
79 reviews 79 reviews
71 restaurant reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 28, 2012

Visited on Sunday evening with Friends that were raving about the new Frank's Pizza on Williamson Road. Foos was Average at best.We ordered a Large (16")Pizza w/Pepperoni and Sauage , for which we paid $4 extra for the toppings. Pizza maybe had 12 pieces of pepperoni and 8-10 small piesces of sausgae on the whole pizza. The other couple ordered... More

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