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Frank's Pizza & Italian Subs

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Brambleton Avenue, Roanoke, VA
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Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 23 reviews
Visitor rating
  • 6
    Excellent
  • 2
    Very good
  • 3
    Average
  • 2
    Poor
  • 10
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2 of 5 stars
  • Value
    2 of 5 stars
    Atmosphere
    2.5 of 5 stars
2.5 stars

Average food, below average service and average or even high prices..... this wasnt the first time my food wasnt hot enough either... not really worth the trip..

2 of 5 starsReviewed June 2, 2014
raneshowe
,
Roanoke, Virginia
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23 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
134 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed January 6, 2015

We got the pizza to go because delivery was about 1 hour. My daughter got it while I stayed with the kids. It was a 7 minute drive from the Country Inn and Suites, Roanoke. The pizza had a crispy, airy crust, the cheese was plentiful and 1/2 meatballs were perfect. It was piping hot when she returned to the... More 

Was this review helpful? Yes
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 7, 2014

Every time my family and I have ordered here in the last month there has always been something wrong with my order when I get it. last time I ordered spicy chicken tenders and fries, got chicken wings. Called to ask what was up and Brittany stated 'oh those were taken off the menu' why didn't you tell me when... More 

Was this review helpful? Yes 1
Roanoke, Virginia
Level Contributor
5 reviews
2 of 5 stars Reviewed June 2, 2014

Average food, below average service and average or even high prices..... this wasnt the first time my food wasnt hot enough either... not really worth the trip..

Was this review helpful? Yes
Roanoke, Virginia
1 review
1 of 5 stars Reviewed April 9, 2014

Horrible- better experience in the past but recently had a horrible experience. While the food was good the wait staff need to go back and take a class in customer service to brush up on their people skills. The waitress rudely reached a cross both me and my husband to grab plates almost knocking the drink out of my husband's... More 

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Roanoke, Virginia
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed March 11, 2014

Rude. Will NOT answer the phone or open the door until opening at 11:00 ON THE DOT (meaning if you want to order pizza for a big luncheon, it cannot happen here). After calling multiple times, I drove over to try and order and knocked on door (15 minutes prior to opening) and lady shook her head "no!" I have... More 

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Roanoke, Va
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed October 7, 2013

My sister, son and I ate here Saturday afternoon at 12:15. We ordered an Xl cheese pizza with cheese and pepperoni, two salads, garlic cheese bread and an eggplant Parmesan sub. My sister and I proceeded to put parmesan cheese on our pizza, salad and cheese bread. Then, we came to find out the bottom of the parmesan container was... More 

Was this review helpful? Yes 1
Goodview, Virginia
Level Contributor
48 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed September 3, 2013

Poor food, terrible service, dirty place and poor service. No wonder no one is there when you drive by. I won't go again.

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Troutville
Level Contributor
34 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 12, 2013

We enjoy Frank's Pizza and Italian Subs because of the friendly atmosphere and most of all because of their delicious menu items. All are wonderful! If it's Italian you want, try Franks! :)

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1 review
1 of 5 stars Reviewed August 7, 2013

Family being new here decided to try them. After a delayed welcome we waited for service. Order was wrong, pizza was missing ingredients, and when I talked with the "manager" we were wrong for trying the pizza nd not noticing the missing ingredients so we were responsible to pay for their mistake. Won't be revisiting!

Was this review helpful? Yes
Roanoke
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 31, 2013

It was memorial day, a friend and myself decided to go pick up a part and then return to Fanks for a slice of pizza. I parked in a parking space and mind you the parking lot was empty. It was Memorial Day. Upon arriving back to Franks, my car wasn't there. So, I went inside to ask where they... More 

Was this review helpful? Yes 2

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Additional Information about Frank's Pizza & Italian Subs

Address: Brambleton Avenue, Roanoke, VA
Location: United States  >  Virginia (VA)  >  Roanoke
Cuisine: Italian, Pizza, Delicatessen

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Restaurant Details

Location and Contact Information

  • Address: Brambleton Avenue, Roanoke, VA
  • Location: United States  >  Virginia (VA)  >  Roanoke

Price and Cuisine

  • Cuisine: Italian, Pizza, Delicatessen

Questions & Answers

Questions? Get answers from Frank's Pizza & Italian Subs staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?