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TGI Fridays

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619 Doncaster Road | Level 2, Westfield Doncaster Shopping Centre, Doncaster, Manningham, Victoria 3108, Australia
(03) 9848 8111
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Dining options: Dinner, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 49 reviews
Visitor rating
  • 9
    Excellent
  • 18
    Very good
  • 8
    Average
  • 10
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3 of 5 stars
Always Good Food - Spotty Service Detracts From It Being Great

We've been a few times for dinner - the most recent being to have a bite on a Friday night before heading off for a movie at the same Westfield. I find that the menu always has a large variety of dishes that present a (happy) problem of choosing which one I would prefer as I like just about... read more

4 of 5 starsReviewed August 2, 2015
David_in_Melbourne
,
Melbourne, Australia
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49 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
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  • Any
English first
Melbourne, Australia
Level Contributor
112 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed August 3, 2015 NEW via mobile

The food and service was average to be kind especially if you enjoy American cuisine where it usually comes with lots of flavor and large portions and makes you satisfied and unwilling to ask for more. TGIF was just mediocre at its best.

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Melbourne, Australia
Level Contributor
109 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed August 2, 2015 NEW

We've been a few times for dinner - the most recent being to have a bite on a Friday night before heading off for a movie at the same Westfield. I find that the menu always has a large variety of dishes that present a (happy) problem of choosing which one I would prefer as I like just about everything... More 

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
8 reviews
7 restaurant reviews
4 of 5 stars Reviewed July 20, 2015

We were looking for a quick but nice meal before attending the movies. Hadn't been here before. I was surprised how big and busy it was but we had a relatively quiet table. The staff were really pleasant and attentive which was a great start. We had a jack Daniels steak and a burger and both meals were really enjoyable.... More 

Was this review helpful? Yes
Level Contributor
35 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 10, 2015

Both my wife and I arrived to find there was a 45minute wait ,so we happily sat at the bar and waited 20 min plus to get the barman's attention. Needless to say her served the two girls first which only arrived about two minutes prior ,then served us after them! Ordered a few drinks and then our buzzer rang... More 

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TGIFridaysAU, General Manager at TGI Fridays, responded to this review

Afternoon Jo Thank you for taking the time to post your feedback about your dining experience with us on Saturday evening. It’s disappointing to read that you did not enjoy your overall experience with us. Please be assured, I have shared your feedback with my head chef and team members. We do value feedback like yours, as it helps us... More 

Melbourne, Victoria, Australia
Level Contributor
30 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 5, 2015

We celebrated the 4th of July at an iconic American establishment, TGI Friday. I had visited a TGIF only once before, so was surprised at how crowded it was. And noisy! My family ordered the Jack Daniels Super Burger for me and WOW! Was it! I really struggled to finish it (not sure about the JD sauce though...). Apart from... More 

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TGIFridaysAU, General Manager at TGI Fridays, responded to this review

Hi Robert It is always a pleasure to hear positive comments regarding our guests experiences, so thank you for taking the time to write a review. We are delighted to hear that you enjoyed your visit to our Doncaster restaurant for our 4th of July celebrations and I will be sure to pass on your feedback to the team. Kind... More 

Melbourne, Australia
Level Contributor
26 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 14, 2015

Have come here a few times and don't mind the food too much...bit slow on service and they tend to sit you around other people,even when the place is almost empty..food wasn't too bad and would come here every now and again for a change...Sam A

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TGIFridaysAU, General Manager at TGI Fridays, responded to this review

Afternoon Sam Thank you for taking the time to let us know about your recent visit. Your feedback relating to the speed of service is taken on board and has been shared with the team. We will endeavour to provide more efficient and faster service in the near future. Again thank you providing such feedback, as it allows us to... More 

Melbourne, Australia
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 9, 2015 via mobile

We decided to get a bite before going to the movies and instead of doing a quick trip advisor check before, we went into TGI Friday- I mean how bad can it be? Right? Wrong! It was significantly mediocre, not one of the four of us enjoyed any part of the experience, except my Corona- that was nice. Bitter coffee-... More 

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TGIFridaysAU, General Manager at TGI Fridays, responded to this review

Dear Alex R I’m sorry to read about your disappointing experience you had at TGI FRIDAYS Doncaster. As the General Manager of the store, I appreciate all feedback both negative and positive and the time you have taken to post your commentary. If you have any further feedback to provide, I would be very great full to have the opportunity... More 

Melbourne, Australia
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 25, 2015

TGIF is a good venue if you want a quick bite to eat before going to the movies as it is in the Doncaster complex. This is the second time I have been on a Friday night and it is very busy and quite noisy. Parking was a bit of a nightmare. Food was average, in our group of 8... More 

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TGIFridaysAU, General Manager at TGI Fridays, responded to this review

Dear Cenib, thank you for sharing your dining experience with us. We always strive to deliver fresh handcrafted dishes to our guest, and I am sorry that we had not delivered this 100% on this particular visit. If you have any further feedback that you would like provide, please do not hesitate to contact me directly at pcoutet@tgifridays.com.au Kind Regards... More 

Melbourne, Australia
Level Contributor
19 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 4, 2015

This would have to be my favorite restaurant of all time. Fantastic food, the Jack Daniels grill is absolutely amazing. Was given a beautiful window seat then the waitress could not have been more helpful and friendly. You won't be disappointed!

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TGIFridaysAU, General Manager at TGI Fridays, responded to this review

Dear Kelly, it’s such a pleasure to read my staff had provided you with a memorable dining experience. Our friendly casual service style is great for all different occasions, be it solo dining, or a business lunch or even a large group function. Again thank you for taking the time to share your experience. Kind Regards Peter A Coutet More 

Melbourne, Australia
Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed April 27, 2015

We were regular patrons of TGI when it was part of Doncaster Shoppingtown. After several years in which it was relocated at this centre, we have been back twice. On our first trip back a few months ago, the service was reasonable, but not great. The food was not as tasty as it used to be, but ok. We decided... More 

Was this review helpful? Yes
TGIFridaysAU, General Manager at TGI Fridays, responded to this review

Dear Trip 101 Thank you for your feedback regarding the disappointing experience you had at T.G.I Friday’s Sunday afternoon. As the General Manager of the restaurant, I am interested in addressing all guest service concerns. I would like to sincerely apologize for the poor customer service you had received which is totally unacceptable and embarrassing. I want to thank you... More 

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Additional Information about TGI Fridays

Address: 619 Doncaster Road | Level 2, Westfield Doncaster Shopping Centre, Doncaster, Manningham, Victoria 3108, Australia
Phone Number: (03) 9848 8111
Location: South Pacific  >  Australia  >  Victoria  >  Greater Melbourne  >  Manningham  >  Doncaster

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Restaurant Details

Location and Contact Information

  • Address: 619 Doncaster Road | Level 2, Westfield Doncaster Shopping Centre, Doncaster, Manningham, Victoria 3108, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Greater Melbourne  >  Manningham  >  Doncaster
  • Phone Number: (03) 9848 8111

Questions & Answers

Questions? Get answers from TGI Fridays staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?