We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 62 Pontefract Restaurants

The Rustic Arms

7 Long Lane | Ackworth, Pontefract, England
+44 1977 705673
Website
Improve this listing
Ranked #15 of 62 Restaurants in Pontefract
Price range: $11 - $24
Cuisines: British
Good for: Families with children
Dining options: Reservations, Late Night
Restaurant details
Good for: Families with children
Dining options: Reservations, Late Night
Write a Review

58 reviews from our community

Visitor rating
    25
    15
    7
    4
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 16, 2014 NEW

i try to get to rustics when we can, if ever we have family visiting it is always the first choice of places to come, the food is beautiful and the garden pleasant and family friendly (without being a park full of kids) not sure about the cheese cake being served on slate tiles there is nothing to hold the... More

Was this review helpful? Yes
therusticarms2012, Owner at The Rustic Arms, responded to this review

Hi thank you for a great comment we love that family's can spend time here at the rustics. So glad you enjoy our food we do try to provid for everyone xxxxxx More

2 reviews
5 of 5 stars Reviewed October 11, 2014

I took a few of my friend on family here on a Friday night for my birthday just for drinks. A few people ended up ordering food which from what they told me was amazing especially for the price. Everyone else had a great time and we were blown away by the way the owners made us feel welcomed and... More

Was this review helpful? Yes
therusticarms2012, Owner at The Rustic Arms, responded to this review

Hi thank you for you kind review we are really pleased you all enjoy ur visit. We love to know that people enjoy our pub and a great bonus to know you enjoyed the food. Thank you so much look forward to seeing you all again More

Pontefract, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 5, 2014

Had mum's birthday meal there with all the family. What a great place. Food is amazing. Caroline & mark are fantastic hosts who can't do enough for you. Brilliant atmosphere for a country pub. Would recommend to anyone.

Was this review helpful? Yes
therusticarms2012, Owner at The Rustic Arms, responded to this review

Hi thank you so much for you kind review. We are so pleased you and your family especially your Mom enjoyed your night here. Hope we see you all again. Once again thank you. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 4, 2014

Ad a fantastic family party ,loads of good food, drink and atmosphere, local steam rally in area so car park full of local people having rides to n from rally ,kids play area n local fish pond nearby

Was this review helpful? Yes
therusticarms2012, Owner at The Rustic Arms, responded to this review

Thank you so much for your kind review. We are so glad you enjoyed your night thank you once again. Hope we see you all again More

pontefract
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 30, 2014 via mobile

Recently taken over & all I can say is its a massive difference compared with the last owners in a very positive way. The food is excellent & the beer is well kept. The service could be better when the the landlady isn't around but I'd give the Rustic a 4 out of 5 & my wife & I have... More

Was this review helpful? Yes
therusticarms2012, Owner at The Rustic Arms, responded to this review

Thank you for your kind comments and recommendation. We do have a very good team and I thank you for sharing your views. We do like our staff to read all the comments so they can think about what they are doing and hope they improve their selfs. Thank you for being honest and hope we see you again soon More

Wakefield, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 3, 2014

Went to the Rustic Arms for the first time yesterday 02/09/14 and was very pleasantly surprised very friendly staff with nothing too much trouble, food was beautiful, home cooked and plenty of it . Will definitely be back.

Was this review helpful? Yes
therusticarms2012, Owner at The Rustic Arms, responded to this review

Thank you for you kind comments. It gives everyone such a lift when people say good thing about The Rustic Arms. We have a great team and try there best always. Thank you again. More

Pontefract, United Kingdom
Senior Reviewer
8 reviews 8 reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed September 2, 2014

Over a period of 20 something yrs ive paid the Rustic Arms a fair few visits, always been more than happy with the food, was usually for sunday lunch which was always fresh, well presented and value for money. Having not visited for a couple of yrs decided to see how things were and went for my birthday in June... More

Was this review helpful? Yes 1
therusticarms2012, Owner at The Rustic Arms, responded to this review

Hi Monica, We are surprised it has taken so long for you to reply and we can only say how sorry we are. We do agree the Rustic does need a revamp but as far as saying is smell Fusty we find this is untrue as we do have very good cleaners who take pride in there work. we address... More

Pontefract, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 2, 2014 via mobile

Pretty average steak over cooked sause should come in a bottle not those silly little bags, will try again though but will take my own sause

Was this review helpful? Yes
therusticarms2012, Owner at The Rustic Arms, responded to this review

Hi Thank you for your comments. We do apologise for your Steak been over done, We will replace anything that is not cooked as you like sorry if you where given sauce sachets these are usual given out in the garden as with bottles they attract flies which enter the bottle necks. Thank you once again will lookforward to seeing... More

Barnsley, United Kingdom
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 31, 2014

Called at the Rustic Arms today 31/8/14 for Sunday carvery,My sister in law is not very good on her legs but the staff were very helpful and the carvery was one of the best we have ever had, Homemade ,Fresh Veg , not very often you can say every thing was great , But it was, 10/10 and must also... More

Was this review helpful? Yes 1
therusticarms2012, Owner at The Rustic Arms, responded to this review

High Mr & Mrs Speight thank you for your comments we are glad you enjoy your time with us, I think it was my self (Caroline) who spoke to you all on Sunday, It was a pleasure and hope we see you all soon. More

Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 11, 2014

this was quite possible the worst meal I have ever eaten. We visited, hoping for a lovely spot of lunch and sadly it was far from that. The service was slow to say the least and when the food arrived one dish, hunters chicken, was clearly microwaved and tasted truly terrible and rubbery. The other dish ordered was a pear... More

Was this review helpful? Yes 5
therusticarms2012, Owner at The Rustic Arms, responded to this review

Hi Sir, I must say on reading your review I was very shocked. As I was in the office while you and your wife/partner were being served I was not aware of your complaint, I then approached both the waitress and the bar person that attended the shift and also replayed our CCTV. The waitress said that she was quite... More

Travelers who viewed The Rustic Arms also viewed

Pontefract, West Yorkshire
Pontefract, West Yorkshire
 
Pontefract, West Yorkshire
Pontefract, West Yorkshire
 

Been to The Rustic Arms? Share your experiences!

Write a Review Add Photos & Videos

Do you own or manage The Rustic Arms?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing