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Kanchans

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53 Perth Road | Gants Hill, Ilford IG2 6BX, England
+44 20 85189282
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Dining options: Dinner, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 59 reviews
Visitor rating
  • 12
    Excellent
  • 13
    Very good
  • 10
    Average
  • 6
    Poor
  • 18
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
This is an average quality restaurant

I have been there as a last minute thing, luckily they still had a table available. The service was okayish, however i was quite shocked as to why they were microwaving my food. When i asked them, they told me that they do that to all meals to make sure it is warm on service. I never thought... read more

3 of 5 starsReviewed December 14, 2015
Prashant G
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59 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Greater London, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

We were celebrating my birthday with 4 families. The manager and staff upset us to their best. Manager looks up in the air or some where else while taking the orders. We were to call the staff many many times for re-ordering. For a bottle of water we were to remind 4 times. Staff are rude and very ignorant. Manager... More 

Helpful?
Thank Kumar A
London, United Kingdom
Level Contributor
57 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The restaurant looks very cool! The starters were excellent. Forgot to ask to lower the chilli count as we had kids but they still great. Malai chicken something different. The service was excellent at time to non existent at times and the restaurant was not busy. Mains were also tasty.

Helpful?
Thank BacardiGurpz
London, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 23, 2015

Staff are rude and astonishingly ignorant. Service is poor and unjustifiably slow and instead of apologising for the delay (over 1 hour between starters and mains), like staff woud do in any restaurants on earth, staff kept blaiming us for having ordered extra starters on the top of the set menus. Unbelievable experience! Food was of average take away-like quality... More 

Helpful?
2 Thank 76sergi0
London, United Kingdom
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 22, 2015

The staff in this place think they are working here for free. Shocked at the rude service, no smiles and they all seem to look like they are forced to work for nothing. Kanchans.. We as customers are paying for your service, please remember this. Food is average, deco needs upgrading.. Not impressed. Over rated. Many other restaurants who would... More 

Helpful?
2 Thank Angela K
Level Contributor
35 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 14, 2015

I have been there as a last minute thing, luckily they still had a table available. The service was okayish, however i was quite shocked as to why they were microwaving my food. When i asked them, they told me that they do that to all meals to make sure it is warm on service. I never thought that you... More 

Helpful?
1 Thank Prashant G
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 24, 2015

The waiters here are rude. You pay the money and in return you are served with rudeness(head waiter and his sub-ordinates). Food is good, but service rating is 0. They need better serving waiters.

Helpful?
1 Thank Paresh B
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 25, 2015

My brother recently moved to Gants hill and to celebrate the new home move inconjunction with his birthday he booked Kanchans. So hey, I went along for free food how, how bad can it be? It was terrible. Being an Indian family when you go to an Indian restaurant you expect the food to be better or on par than... More 

Helpful?
2 Thank Jon M
Southend-on-Sea, United Kingdom
Level Contributor
109 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed September 13, 2015

Attended a meal in the function hall for a large party. The starters arrived and they were OK but then for some unknown reason it took another 40 minutes to serve the main course. Not sure why the delay given the kitchen is onsite. Food was average but no real issues. The thing that lets this place down was the... More 

Helpful?
3 Thank Southendwesthamfan
London, UK
Level Contributor
108 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 134 helpful votes
3 of 5 stars Reviewed August 25, 2015

The last time I ate here was over then years ago when I attended a party at the banqueting suite upstairs. At that time the food was pretty good, however, it was the attitude of the manager/owner that was a let down. It bordered on arrogance and indifference for the guests and I vowed not to ever set foot again.... More 

Helpful?
2 Thank RocknRollStar
London, United Kingdom
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 23, 2015

We ate here as part of a large group for a special occasion. The food was luke warm and lacked flavour. And the service left little to be desired. Overall, rather pricey for what you get.

Helpful?
2 Thank Ritz1613

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Restaurant Details

Location and Contact Information

  • Address: 53 Perth Road | Gants Hill, Ilford IG2 6BX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Ilford
  • Phone Number: +44 20 85189282

Price and Cuisine

  • Cuisine: Indian

Questions & Answers

Questions? Get answers from Kanchans staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?