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20-22 East Street, Horsham RH12 1HL, England
01403 275 216
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Dining options: Lunch, Dinner, Breakfast, Delivery, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 132 reviews
Visitor rating
  • 38
    Excellent
  • 63
    Very good
  • 19
    Average
  • 5
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Service not so good!

6 of us went to this restaurant on a Thursday evening and was surprised to find it so busy. I had been to another Wagamama before and thoroughly enjoyed the evening. This time however, the service was lacking, I dont think they had enough staff for the number of diners. We ordered our drinks and... read more

4 of 5 starsReviewed May 21, 2015
Peter A
,
Malaga, Spain
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132 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Pulborough, United Kingdom
Senior Contributor
25 reviews 25 reviews
19 restaurant reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed May 22, 2015 NEW

I am yet to fault Wagamama. That said.... Na, its good, can be a little pricy but all the main courses are very good value for money and the service, in my experience, has always been perfect.

Was this review helpful? Yes
Malaga, Spain
Contributor
15 reviews 15 reviews
7 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 21, 2015 NEW

6 of us went to this restaurant on a Thursday evening and was surprised to find it so busy. I had been to another Wagamama before and thoroughly enjoyed the evening. This time however, the service was lacking, I dont think they had enough staff for the number of diners. We ordered our drinks and food and some of the... More 

Was this review helpful? Yes
West Sussex, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 16, 2015

I really love wagas..but.. it does make such a difference who does your meal for you for it to be as good as first one I ever had. We went few days ago.. had coconut seafood broth..but it wasn't nice the management were fair and changed it quick I had a different dish instead. I wanted the coconut broth but... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2015

Can't recommend highly enough lovely service exceptional food fresh fresh fresh nicest place we have been for ages and the prices were good as well

Was this review helpful? Yes 1
Alexandria, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 15, 2015

The service was not good , they were having a few issues, that being said the manager and our waiter handled it really well. The food is outstanding and we will definetly return.

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Crawley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 2, 2015

The Wagamama Horsham branch offers consistently good quality food with a good level of service. It can however get very busy at lunchtimes on weekends. The food is filling, tasty and good value. On my last visit I discovered you can change the type of noodles in the dishes to your preference :) The new smoothies are nice, but they... More 

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Crawley, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 26, 2015

Waited 15/20 before we had our order taken. We asked to have the one starter brought out with the main as getting short for time. Food arrived, my main 1st no starter or other halfs main. The food was good but service is letting the place down

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Estepona, Spain
Senior Contributor
46 reviews 46 reviews
31 restaurant reviews
152 helpful votes 152 helpful votes
4 of 5 stars Reviewed April 25, 2015

First visit, very interesting menu... staff were very keen... if a little shouty!!! For some reason our waiter thought we might have been hard of hearing or unable to understand him - so he just shouted at us throughout the meal... we had a laugh about it though!

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 24, 2015

My second visit to this restaurant after the first being disappointed with the food quality wanted to give it another try as I like the food choices. Had chicken firecracker and it was great, portion was a bit small and waiter suggested we bought starters as well, waited a while for service, drinks and food, was worth it but service... More 

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Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 18, 2015 via mobile

First time visiting this restaurant and definitely the last. Our drinks were brought to us one at a time. Then the same with our meals - one plate was put down and after waiting nearly five minutes had to ask for it to be taken away so we could eat together. Second meal was then placed down and again had... More 

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 20-22 East Street, Horsham RH12 1HL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Horsham
  • Phone Number: 01403 275 216

Price and Cuisine

  • Cuisine: Japanese

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?