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The Monkey Puzzle

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Leatherhead Road, | KT9 2NE, Chessington KT9 2NE, England
01372 744060
Website
Today
6:30 am - 11:30 pm
Open now
See all hours
Hours:
Sun 7:00 am - 10:30 pm
Mon - Sat 6:30 am - 11:30 pm
Dining options: Dinner, Breakfast, Lunch, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 284 reviews
Visitor rating
  • 72
    Excellent
  • 81
    Very good
  • 42
    Average
  • 32
    Poor
  • 57
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Gone down hill

We came here for the breakfast buffet. All I can say is the whole experience has gone down hill. Service was slow, and it wasn't busy. From ordering breakfast to it reaching our table, communication had broken down. We had to ask for the meals to be corrected. Out of what should of been 5 soft... read more

3 of 5 starsReviewed May 23, 2015
Dawn S
,
Epsom, United Kingdom
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284 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Any
English first
B'Ham, England
Contributor
14 reviews 14 reviews
3 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 31, 2015 NEW

We ate here instead of the chessington hotel. Good food, good range and price. They looked after my son And good coffee

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1 review
2 of 5 stars Reviewed May 31, 2015 NEW

Been coming here for years, You will have to wait a while for food, the food isn't great, and when we asked for desert we were told it would take 40 minutes as the kitchen was busy but there were still empty tables around us, we had 6 children in our party can you imagine....gone down hill this place.

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Bath, United Kingdom
Contributor
11 reviews 11 reviews
3 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 27, 2015 NEW via mobile

Great service. Food was very nice and choices were good. Great portions and well cooked. Milkshakes are delicious - would highly recommend.

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Surrey, United Kingdom
1 review
1 of 5 stars Reviewed May 27, 2015

This restaurant is local to us and we have eaten here a number of times and food and service has always been good hence our last visit. The food was awful, ordered a medium rump steak and got a very dried out well well done steak. Chicken was so dried out you need a drink to swallow it - getting... More 

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Polperro, null, United Kingdom
Contributor
15 reviews 15 reviews
8 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

Ate here twice and couldn't fault the food or the service. Our waitress Lauren was a joy to be served by. She was funny, friendly but professional with it. A credit to the organization and made our night. My 8oz fillet steak was cooked rare as I asked and to perfection. Will definitely recommend to friends.

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Epsom, United Kingdom
Senior Contributor
42 reviews 42 reviews
28 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 23, 2015

We came here for the breakfast buffet. All I can say is the whole experience has gone down hill. Service was slow, and it wasn't busy. From ordering breakfast to it reaching our table, communication had broken down. We had to ask for the meals to be corrected. Out of what should of been 5 soft boiled eggs, not 1... More 

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cornwall
Contributor
17 reviews 17 reviews
9 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 23, 2015

Friday night, table of 3. We had booked at 7:30 but were a tad naughty and sat at the bar for a while drinking wine. When we told the maitre d she was great and promptly sat us at a table. We ordered more wine and then our food. At this point I want to make special mention of our... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2015

We were staying at Chessington Premier Inn on the 10th of may & purposely booked because we have had previously had great meals at the Monkey Puzzle. This time we were not disappointed!!! The waitress that escorted us to our table briefly apologised as there were two quite loud families either side of our booth but luckily as we were... More 

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London, United Kingdom
2 reviews
1 of 5 stars Reviewed May 10, 2015

Having recently moved to Chessington, and this being my nearest pub, I decided it's about time I've had food here and not just a drink. Worst decision I've ever made. It was a Friday night, and a quiet Friday night yet every single member of staff was unable to give even satisfactory service for our group of ~10 people for... More 

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Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 9, 2015

Booked a table on a Friday night as stayed in the premier inn next door. It wasn't busy but clearly a lack of staff. We ordered food and drinks at the same time, happy to wait for freshly cooked food but the drinks turned up just minutes before the food. One of the drinks was left by the waiter still... More 

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Restaurant Details

Location and Contact Information

  • Address: Leatherhead Road, | KT9 2NE, Chessington KT9 2NE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Chessington
  • Phone Number: 01372 744060
Open Hours
Sunday
7:00 am - 10:30 pm
Monday
6:30 am - 11:30 pm
Tuesday
6:30 am - 11:30 pm
Wednesday
6:30 am - 11:30 pm
Thursday
6:30 am - 11:30 pm
Friday
6:30 am - 11:30 pm
Saturday
6:30 am - 11:30 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Monkey Puzzle and other visitors
1 question
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Questions? Get answers from The Monkey Puzzle staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?