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Chili's Grill & Bar

$$
Mexican, American, Southwestern, Barbecue
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300 Monticello Ave, Ste 309, Norfolk, VA 23510-2426
757-627-7440
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Good for:
Families with children
Bar scene
Large groups

TripAdvisor Reviewer Highlights

Read all 16 reviews
Visitor rating
  • 2
    Excellent
  • 4
    Very good
  • 2
    Average
  • 5
    Poor
  • 3
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Nothing Special

Visited this Chili's just to grab a quick dinner before I went to the movies with some friends, and let me start off by saying, the line was not worth the wait. The server we had was very nice. We were seated right in front of the kitchen which was very annoying seeing all the employees go in and... read more

3 of 5 starsReviewed February 16, 2015
115greg
,
Washington DC, District of Columbia
Good for:
  • Families with children
  • Bar scene
  • Large groups
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16 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Washington DC, District of Columbia
Top Contributor
55 reviews 55 reviews
30 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 16, 2015

Visited this Chili's just to grab a quick dinner before I went to the movies with some friends, and let me start off by saying, the line was not worth the wait. The server we had was very nice. We were seated right in front of the kitchen which was very annoying seeing all the employees go in and out... More 

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Norfolk, Virginia
Senior Contributor
31 reviews 31 reviews
27 restaurant reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 2, 2015

We went for lunch on a Friday. The restaurant was dirty inside. Messy tables that were not being cleaned and food on the floor. Our waiter was awful. He came to the table to take our orders and then we never saw him again. Drinks were never refilled. When the food came out it was warm, not hot. We will... More 

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Washington, DC
Top Contributor
411 reviews 411 reviews
134 restaurant reviews
2,421 helpful votes 2,421 helpful votes
1 of 5 stars Reviewed November 30, 2014

I like Chili's, but service at this location is notoriously slow and the restaurant itself is absolutely filthy. Unfortunately, I was seated near the kitchen area and you could see trash and food on the floor, which isn't what you'd expect. And, the bathroom is disgusting. You really have to wonder how this place passes health code inspections. Once was... More 

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Las Vegas, Nevada
Senior Contributor
26 reviews 26 reviews
13 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 19, 2014

This is what you would expect from a typical Chili's chain. Good food and good service. The value of the 2/$20 is well worth it. I ordered a Frozen strawberry margarita and it was very good. We went for lunch in a group of 10 and the food came quickly and orders were all correct despite being very busy. Overall... More 

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Boston, Massachusetts
Top Contributor
109 reviews 109 reviews
46 restaurant reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 27, 2014

I was a solo diner, so I wasn't expecting to be seated and fed quickly at this or any other location. I was told to head right up and find a place to sit, or come back if they could help me. I found a seat, the server promptly provided my setting's and asked me what I would like to... More 

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Durants Neck, North Carolina
Top Contributor
269 reviews 269 reviews
151 restaurant reviews
155 helpful votes 155 helpful votes
2 of 5 stars Reviewed December 7, 2013

While visiting in Norfolk the other day we stopped into this Chili's. Usually a place to go for a good quick, meal. Not so in this location. First the hostess (did not get her name, but she was overweight) did not seem very happy to see us, but took us to our table. There was a long wait until the... More 

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Chesapeake, Virginia
Top Contributor
124 reviews 124 reviews
60 restaurant reviews
382 helpful votes 382 helpful votes
1 of 5 stars Reviewed July 8, 2013

I can not speak of their food, or drinks. We were with another couple, waiting to be seated. The restaurant was not crowded. We were told by a girl (don't know if she was the hostess) to wait to be seated. After several minutes, she came back and told us to form a line. What? A line? There was no... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
Senior Contributor
44 reviews 44 reviews
35 restaurant reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 20, 2013

We ate at this location while staying in the area on business. Service was only decent, but slow...had to ask for more drinks when glasses were clearly empty for a while, which happened several times. Food was below usual standard as well - honey chipotle boneless wings were very dry/overcooked. Dipping sauces for appetizer plate were very warm (ranch and... More 

Was this review helpful? Yes 2
McLean, Virginia, United States
Senior Contributor
40 reviews 40 reviews
12 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 11, 2013 via mobile

Skillet chocolate chip cookie dessert!!! Best one ever!! So dangerously good! Betsy, the bartender, did a great service. Def coming back just for the dessert

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Fayetteville, North Carolina
Senior Contributor
47 reviews 47 reviews
32 restaurant reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 14, 2012

I usually like Chili's, which is why we went here while shopping at Macarthur. Won't be doing that again. Our waitress was friendly enough, but pretty inattentive and slow, even though there wasn't a crowd. No one informed us until after we were seated and had ordered that one of their grills was broken, so there were only a few... More 

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Restaurant Details

Location and Contact Information

  • Address: 300 Monticello Ave, Ste 309, Norfolk, VA 23510-2426
  • Location: United States  >  Virginia (VA)  >  Norfolk
  • Phone Number: 757-627-7440

Price and Cuisine

  • Average Prices: USD 1 - 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Families with children, Bar scene, Large groups

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?