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Chili's Grill & Bar

Mexican, American, Southwestern, Barbecue
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300 Monticello Ave, Ste 309, Norfolk, VA 23510-2426
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Dining options: Dinner, Lunch, Waitstaff

TripAdvisor Reviewer Highlights

Read all 21 reviews
Visitor rating
  • 4
  • 5
    Very good
  • 3
  • 6
  • 3
Rating summary
  • Food
    3.5 of 5 stars
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
Average food, average setting

Chili's is a place to go when you are on the run, aren't really dressed for fine dining, and couldn't bear to look at a hamburger from any of the national hamburger chains. The good news about Chili's is that you will leave feeling full. The bad news is that a few hours later you wont really... read more

3 of 5 starsReviewed May 5, 2015
Providence, Rhode Island
credit card Amex Card Member Review
Good for:
  • Large groups
  • Bar scene
  • Families with children
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21 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Fareham, England
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 19, 2015

My wife and i visited the restaurant during a shopping trip to the mall. We had a no hassle tasty meal. Chili's is a busy and quite noisy place, so bear this in mind if you are looking for a quiet meal.

Thank philandjulie
Virginia Beach, Virginia
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 2, 2015

Chili's use to be my favorite restaurant unfortunately they have gone down hill on there customer service, food quality and taste. Chili's at MacArthur Center has been terrible the last few times I have gone. The service is terribly slow, just to get chips and salsa takes 30+ minutes, the food... Well another disappointment. I ordered the quesadilla explosion salad... More 

Thank livenlearn84
Atlanta, Georgia
Level Contributor
4 reviews
5 of 5 stars Reviewed August 5, 2015

One of the managers (Daniel) on Monday night (8/3/15) was so accommodating with my huge take out order during a busy time. He went above and beyond to ensure his customers were taken care of! Awesome service!

Thank Chrissy_Jae
Providence, Rhode Island
Level Contributor
327 reviews
159 restaurant reviews
common_n_restaurant_reviews_1bd8 144 helpful votes
3 of 5 stars Reviewed May 5, 2015 credit card Amex Card Member Review

Chili's is a place to go when you are on the run, aren't really dressed for fine dining, and couldn't bear to look at a hamburger from any of the national hamburger chains. The good news about Chili's is that you will leave feeling full. The bad news is that a few hours later you wont really remember what you... More 

Thank hll333
Clinton, North Carolina
Level Contributor
72 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 4, 2015

We visited this location of Chili's when we were in town for a dance convention at a nearby hotel. We had a party of 14 and wanted to all sit together. We had no problem doing so at Chili's. They were more than glad to accommodate our party within 25 minutes, which is great on a Saturday night. The food... More 

Thank jparrish1108
Washington DC, District of Columbia
Level Contributor
71 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed February 16, 2015

Visited this Chili's just to grab a quick dinner before I went to the movies with some friends, and let me start off by saying, the line was not worth the wait. The server we had was very nice. We were seated right in front of the kitchen which was very annoying seeing all the employees go in and out... More 

Thank 115greg
Norfolk, Virginia
Level Contributor
40 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed January 2, 2015

We went for lunch on a Friday. The restaurant was dirty inside. Messy tables that were not being cleaned and food on the floor. Our waiter was awful. He came to the table to take our orders and then we never saw him again. Drinks were never refilled. When the food came out it was warm, not hot. We will... More 

Thank jhud3232
Washington, DC
Level Contributor
703 reviews
229 restaurant reviews
common_n_restaurant_reviews_1bd8 842 helpful votes
1 of 5 stars Reviewed November 30, 2014

I like Chili's, but service at this location is notoriously slow and the restaurant itself is absolutely filthy. Unfortunately, I was seated near the kitchen area and you could see trash and food on the floor, which isn't what you'd expect. And, the bathroom is disgusting. You really have to wonder how this place passes health code inspections. Once was... More 

Thank romadaro
Las Vegas, Nevada
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 19, 2014

This is what you would expect from a typical Chili's chain. Good food and good service. The value of the 2/$20 is well worth it. I ordered a Frozen strawberry margarita and it was very good. We went for lunch in a group of 10 and the food came quickly and orders were all correct despite being very busy. Overall... More 

Thank pearl_drummer21
Boston, Massachusetts
Level Contributor
223 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed June 27, 2014

I was a solo diner, so I wasn't expecting to be seated and fed quickly at this or any other location. I was told to head right up and find a place to sit, or come back if they could help me. I found a seat, the server promptly provided my setting's and asked me what I would like to... More 

Thank Owen A

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Restaurant Details

Location and Contact Information

  • Address: 300 Monticello Ave, Ste 309, Norfolk, VA 23510-2426
  • Location: United States  >  Virginia (VA)  >  Norfolk
  • Phone Number: 757-627-7440

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Large groups, Bar scene, Families with children


Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?