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Max & Erma's

$$
American, International
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300 Monticello Ave. (City Hall Ave.) Mac Arthur Center, Mac Arthur Center, Norfolk, VA 23510
757 625 7771
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Today
11:00 am - 11:00 pm
Open now
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Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Dinner, Outdoor Seating

TripAdvisor Reviewer Highlights

Read all 42 reviews
Visitor rating
  • 11
    Excellent
  • 17
    Very good
  • 10
    Average
  • 3
    Poor
  • 1
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Great Black Bean Burger; Great Customer Service

Max and Erma's was a very pleasant place to eat. The waitress was very attentive and the food was delicious. I will say they are a little on the slow side, so if you are in a time crunch, you may want to give yourself a few extra minutes. I will definitley go back.

4 of 5 starsReviewed August 4, 2015
KimW1016
,
Raleigh, North Carolina
Good for:
  • Romantic
  • Families with children
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42 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
102 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed August 24, 2015

We didn't have very long to eat and we picked this place as it was empty and the menu looked good. Sadly my wife had to leave with her food in a box because it took so long to prepare. It was a shame because it was great food. No real excuse if the place is empty.

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Raleigh, North Carolina
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 4, 2015

Max and Erma's was a very pleasant place to eat. The waitress was very attentive and the food was delicious. I will say they are a little on the slow side, so if you are in a time crunch, you may want to give yourself a few extra minutes. I will definitley go back.

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Virginia Beach
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 18, 2015

Max and Erma's has reliable food but the service at this particular one is outstanding. They also have good brews on tap.

Was this review helpful? Yes 1
Norfolk, Virginia
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2015

Great Food. Great Atmosphere. Come alone, bring the family, come as a group. A great place for anything

Was this review helpful? Yes 1
Longwood, Florida
Level Contributor
114 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed June 3, 2015

Being inside a hotel that is part of the "Hilton" family, one would expect more. Maybe it was because the hotel was still undergoing renovations and so a crowd for breakfast was not expected - but this should be no reason to hold back. At 7 am the oatmeal looked and taste like it had been sitting for hours. Pancakes... More 

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1 review
1 of 5 stars Reviewed March 2, 2015

I'm a local and I've been to the Max and Erma's at MacArthur Mall a couple of times. Every single time I go there the food is mediocre and the service is UNBELIEVABLY slow. A friend and I alloted an hour and a half for lunch before a movie (in the same mall). We were the only table the bartender... More 

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Level Contributor
28 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 11, 2015

Looking for good food,, quaint setting, with a nice atmosphere. This place is it. We were headed to Yard House but it was a 1 hour wait and my last experience at the Yard House was not good. So we headed to downtown Norfolk and saw Max&Erma's. Something new for us. Parking was great. The food.........outstanding. The hot wings where... More 

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Riverview, Florida
Level Contributor
108 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 2, 2014

The garbage burger was really a good eat, a bit challenging to grip and bite it is so big but worth trying and they have a nice potato soup which can warm a body on a cold night. The burger did not leave room for dessert which was on display an quite tempting but I will save that for another... More 

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San Antonio, Texas
Level Contributor
92 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 11, 2014

Prices were not too bad - really reasonable, unexpected with a hotel restaurant. Menu had a lot of good-looking options. I had the chicken parmigiana, a new item and was really impressed. Service was quick, with a friendly bartender. I read previous review that the place was dark and dingy - I thought the opposite was true - very bright... More 

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2 reviews
4 of 5 stars Reviewed September 10, 2014 via mobile

Every time I've eaten at Max and Erma's it's been a last minute decision and I haven't been disappointed yet! Great and fast service, with a very American menu! The atmosphere is average, not very sure what theme they are going for but seating is comfortable! The Tortilla Soup is my personal menu fav!

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Restaurant Details

Location and Contact Information

  • Address: 300 Monticello Ave. (City Hall Ave.) Mac Arthur Center, Mac Arthur Center, Norfolk, VA 23510
  • Location: United States  >  Virginia (VA)  >  Norfolk
  • Phone Number: 757 625 7771

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: American, International

Restaurant Characteristics

  • Good for: Romantic, Families with children
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Max & Erma's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?