We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Write a Review

50 reviews from our community

Visitor rating
    19
    20
    6
    4
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Hampton, Virginia
Reviewer
4 reviews 4 reviews
3 restaurant reviews
3 of 5 stars Reviewed November 14, 2014

Surprisingly for the price we paid the food was just okay even though their Burgers are excellent and their signature food the other entrees were not as good. I had guest here and was a bit disappointed in the food for the price.

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
24 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 6, 2014

Great, friendly service. Nice atmosphere. Well remodeled. Good burgers and fries, as usual. However, they changed the breading on the (Pick 2) fried zucchini and mushrooms. Don't get me wrong, they were not bad- but the batter is definitely very thick as opposed to the former thinner version. The veggie:breading ratio is a little off now. The place is still... More 

Was this review helpful? Yes
Silver Spring, Maryland
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
5 of 5 stars Reviewed September 18, 2014

We had a HUGE group--35 people--and they got our orders right, they were friendly, the food was delicious and hot. Really liked this place.

Was this review helpful? Yes
Virginia
Contributor
13 reviews 13 reviews
8 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 24, 2014

Pinched for time, we ate at the bar, explained to the waiter that we had limited time. I ordered a hamburger, what came was a cheesy mess of meat. I said I ordered a hamburger, the waiter replied "oh I just assumed" and offered to replace it. Due to limited time I had to scrape what cheese I could off.... More 

Was this review helpful? Yes
Virginia Beach, Virginia
Senior Contributor
23 reviews 23 reviews
10 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 18, 2014

We frequent Red Robin each time we crave for fish and chips. The fish sticks absolutely tasted great with just a touch of greasiness, and with bottomless french fries, who could ask for more? The service is always courteous and friendly. Refills for our drinks came even without asking. I had burgers there, too, once or twice, but I feel... More 

Was this review helpful? Yes
Yorktown, Virginia
Senior Contributor
26 reviews 26 reviews
23 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 13, 2014

What awesome fish and chicken....tons of fries... great atmosphere...clean...fast...child friendly. Pretzel bites are awesome as are the beer(s)

Was this review helpful? Yes
Sumter, SC
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
4 of 5 stars Reviewed August 5, 2014

Great atmosphere, with a great staff! We really enjoyed the time there, with great food and drinks as well. Within walking distance to the hotel.

Was this review helpful? Yes
Kentucky
Senior Contributor
29 reviews 29 reviews
6 restaurant reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 1, 2014

I don't get to eat at Red Robin too often seeing that there is not one near my hometown. I love the family-friendly atmosphere and yummy greasy deliciousness. This Red Robin, however, had some issues, mainly with the staff. It's very obvious when employees are not happy with their jobs, and we came upon three in this restaurant who were... More 

Was this review helpful? Yes
Cincinnati, Ohio
Top Contributor
292 reviews 292 reviews
202 restaurant reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed July 19, 2014

We had two tweens with us, and the burgers and chicken strips were good. Service was fine . I really liked the BBQ burger! Would come back !

Was this review helpful? Yes
Cleethorpes, England
Reviewer
5 reviews 5 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 18, 2014

Came here with my boyfriend 3 times. Staff greeted us as soon as we walked in. The salted caramel and mint brownie milkshakes were nice and the garden burger with fries and ranch sauce was the best burger meal I have ever had! The fried jalapenos were also a great touch. Busy restaurant but food came quick.

Was this review helpful? Yes

Travelers who viewed Red Robin Gourmet Burgers also viewed

Newport News, VA
 

Been to Red Robin Gourmet Burgers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Robin Gourmet Burgers

Address: 12300 Jefferson Ave, Newport News, VA 23602-6900
Phone Number: 757-882-8959
Location: United States  >  Virginia (VA)  >  Newport News
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 11:00 pm
Saturday 11:00 am - 11:00 pm
Cuisine: American

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?