We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Robin Gourmet Burgers

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
12300 Jefferson Ave, Newport News, VA 23602-6900
757-882-8959
Website
Improve this listing
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Lunch, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 72 reviews
Visitor rating
  • 26
    Excellent
  • 31
    Very good
  • 9
    Average
  • 5
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Good my mom enjoyed it

Very good place to eat my mom loved it and i did to . friendly staff and nice atmosphere. I will eat here again and again... The french fries or great and very favorable.

4 of 5 starsReviewed 2 days ago
Toor D
via mobile
Add Photo Write a Review

72 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Very good place to eat my mom loved it and i did to . friendly staff and nice atmosphere. I will eat here again and again... The french fries or great and very favorable.

Helpful?
Thank Toor D
Newport News, Virginia
Level Contributor
28 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is where my 86 year old father chose to celebrate his birthday. He loves their burgers and they don't disappoint. He opted for the Bacon Cheeseburger and fries. I had the grilled chicken sandwich. The chicken sandwich was ok, it seemed almost tasteless. The burger was fresh and cooked perfectly. Our waitress was prompt and attentive. Not sure if... More 

Helpful?
Thank Sotakova
Newport News, Virginia
Level Contributor
283 reviews
191 restaurant reviews
common_n_restaurant_reviews_1bd8 308 helpful votes
4 of 5 stars Reviewed 1 week ago

Had lunch today at Red Robin. My hubby and I enjoyed their $15 lunch special. (Two burgers and choice of app or dessert). We had onion rings to start and they were the best we have ever eaten! Burgers were tasty and reminded us of the "old fashioned" kind (hand-shaped patties, lettuce, tomato, sauce) we used to get in college.... More 

Helpful?
Thank virginian9
Richmond, Virginia
Level Contributor
55 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Open in the middle of a snow/ice storm. Staff was super efficient and friendly. Food was good. Overall a very pleasant experience. My partially devoured fish and chips.

Helpful?
Thank Tim M
Level Contributor
41 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 17, 2015 via mobile

I visited this place, and was not happy with the experience. The staff be hit and miss regarding their customer service skills, and they are rather expensive in my opinion. The burgers are ok, but rarely cooked to my preference. For what you pay and what you actually get, you would be better to visit a fast food establishment.

Helpful?
Thank actstwo38
Yorktown, Virginia
Level Contributor
99 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed November 11, 2015

My family and have dined here a few times and found the food to be ok but, nothing special. The service is lack luster at best and we only go when we are at the mall and the kids are starving. I would say there better burger places all over town.

Helpful?
Thank ForkU
Yorktown, Virginia
Level Contributor
39 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 20, 2015 via mobile

My daughter and I visit Red Robin when were in the mood for excellent burger lots of different choices the fries are bottomless and taste great they have a bar also really good food!!

Helpful?
Thank OBXEXIT
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 21, 2015 via mobile

I love Red Robin. The food is alway hot and delicious. So many choices it hard to choose. There is something on the menu for all. Staff is friendly and accommodating. Join rewards. Every 10 burger free.

Helpful?
Thank Regina W
Harrisonburg, Virginia
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 4, 2015

I was visiting my Dad in the hospital after his surgery and needed to eat dinner and give him time to sleep. I didn't want fast food but I didn't want to wait long either. I stopped in to Red Robin and was very impressed. I was greeted with a smile, promptly seated, and the server was friendly, intelligent, and... More 

Helpful?
Thank stevehed1
Ashland, Oregon
Level Contributor
210 reviews
170 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed July 19, 2015 via mobile

My wife and two little granddaughters joined me at Red Robin for a birthday dinner. The children had their Mac and cheese. I had the fish and chips and my wife had shrimp and clicks. I also had the short stack of onion rings. They have the best onion rings on Newport News. Everything was good, too. My fish and... More 

Helpful?
Thank Tapetseb22

Travelers who viewed Red Robin Gourmet Burgers also viewed

 

Been to Red Robin Gourmet Burgers? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 12300 Jefferson Ave, Newport News, VA 23602-6900
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: 757-882-8959

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?