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Red Robin Gourmet Burgers

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12300 Jefferson Ave, Newport News, VA 23602-6900
757-882-8959
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Lunch

TripAdvisor Reviewer Highlights

Read all 56 reviews
Visitor rating
  • 20
    Excellent
  • 24
    Very good
  • 7
    Average
  • 4
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
GREAT service and good food

I rarely eat a burger but got the red robin burger with a side salad and ranch dressing. It was good and the service was outstanding. Best thing about the meal was the ranch dressing and their fries....yummy!

4 of 5 starsReviewed April 27, 2015
winwithme
,
north carolina
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56 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
north carolina
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 27, 2015

I rarely eat a burger but got the red robin burger with a side salad and ranch dressing. It was good and the service was outstanding. Best thing about the meal was the ranch dressing and their fries....yummy!

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 restaurant reviews
5 of 5 stars Reviewed April 23, 2015

Red Robin has great hamburgers. Many different ways. Cooked to perfection. Unlimited steak fries with all burgers. Same Waiter in the bar area has served us twice. Personality is lacking with waiter, but he served our needs. Some guest get smiles and greeted but some did not. He is efficient but a smile and a thank you will increase tips

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Bournemouth, UK
Top Contributor
94 reviews 94 reviews
32 restaurant reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed April 15, 2015

Enjoyed our lunch at the Red Robin. The burger was right up there with the best I have had on our three week USA trip and at a very reasonable price. Wife had chicken salad with a very nice salsa which she said was excellent. Service was good but ever so slightly pushy on trying to get you to buy... More 

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Washington, DC
Top Contributor
55 reviews 55 reviews
22 restaurant reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 15, 2015

Red Robin represents itself as having top notch burgers and the burger we ordered did not disappoint. Juicy and plentiful. My daughter decided to try a BBQ Chicken Wrap which turned out to be OK, but after tasting the burger wished she went that route instead. Expecting leftovers (which I get to clean up) I ordered a bowl of French... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

We haven't been in a while and it looks like everything has changed. It used to be More laid back and now it seems as if they are trying to "fancy" it up. The prices have gone up, I normally got a freckled lemonade and that is now $6, that's expensive for a non alcoholic drink. My husband ordered a... More 

Was this review helpful? Yes 1
Newport News, Virginia
Top Contributor
130 reviews 130 reviews
93 restaurant reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 6, 2015 via mobile

very good hamburgers, their bottomless fries are very good as well their onion ring tower. I tried chicken burger was very good. Great staff and location

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Hampton, Virginia
Reviewer
4 reviews 4 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 14, 2014

Surprisingly for the price we paid the food was just okay even though their Burgers are excellent and their signature food the other entrees were not as good. I had guest here and was a bit disappointed in the food for the price.

Was this review helpful? Yes 1
Senior Contributor
40 reviews 40 reviews
38 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 6, 2014

Great, friendly service. Nice atmosphere. Well remodeled. Good burgers and fries, as usual. However, they changed the breading on the (Pick 2) fried zucchini and mushrooms. Don't get me wrong, they were not bad- but the batter is definitely very thick as opposed to the former thinner version. The veggie:breading ratio is a little off now. The place is still... More 

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Silver Spring, Maryland
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 18, 2014

We had a HUGE group--35 people--and they got our orders right, they were friendly, the food was delicious and hot. Really liked this place.

Was this review helpful? Yes 1
Virginia
Contributor
12 reviews 12 reviews
7 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 24, 2014

Pinched for time, we ate at the bar, explained to the waiter that we had limited time. I ordered a hamburger, what came was a cheesy mess of meat. I said I ordered a hamburger, the waiter replied "oh I just assumed" and offered to replace it. Due to limited time I had to scrape what cheese I could off.... More 

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Restaurant Details

Location and Contact Information

  • Address: 12300 Jefferson Ave, Newport News, VA 23602-6900
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: 757-882-8959

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?