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Crab Shack Seafood Restaurant on the James

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7601 River Road James, River Fishing Pier, Newport News, VA 23607
757.245.2722
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Today
11:00 am - 12:30 am
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 11:30 pm
Fri - Sat 11:00 am - 12:30 am
Dining options: Lunch, Dinner, Late Night, Outdoor Seating, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 178 reviews
Visitor rating
  • 47
    Excellent
  • 59
    Very good
  • 41
    Average
  • 20
    Poor
  • 11
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
great atmosphere, food is not that great exempt for the calamari

We have visited this restaurant many times over the 13 years we have lived here. We love going in the summer and sitting out on the deck over the water and enjoying the scenery. Truthfully, we have tried various sandwiches(blackened chicken, burger, flounder, crab cake) and meals but none has... read more

3 of 5 starsReviewed November 14, 2015
Sabena Y
,
London, Ontario, Canada
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178 Reviews from our TripAdvisor Community

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Yorktown, Virginia
Level Contributor
27 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The steamed shrimp are always perfect at the Crab Shack. Cooked and spiced to perfection. Add a basket of their delicious French fries and you have s meal! Excellent spicy Bloody Mary's, too!!

Helpful?
Thank Denise T
Clayton, Delaware
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

unfortunately the food was not that great. Everything was mediocre. we got ousters, tuna steak, chicken fingers fries, it was all just Ok. wasn't worth the money.

Helpful?
Thank kwilt20
Newport News, Virginia
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2016

Nice decor. Great sea food and the price is right. Everyone in the group agreed the food was excellent. They give you a good portion for your money.

Helpful?
Thank nathan757
Portsmouth
1 review
2 of 5 stars Reviewed December 27, 2015 via mobile

Friendly staff and great atmosphere but the good stuff stops there...uncleaned shrimp, soggy oysters, funky calamari, and unseasoned fries.....1st trip not thinking there will be a second

Helpful?
Thank Shannon C
London, Ontario, Canada
Level Contributor
134 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed November 14, 2015

We have visited this restaurant many times over the 13 years we have lived here. We love going in the summer and sitting out on the deck over the water and enjoying the scenery. Truthfully, we have tried various sandwiches(blackened chicken, burger, flounder, crab cake) and meals but none has measured up to what I would call "good food". Either... More 

Helpful?
Thank Sabena Y
Newport News, Virginia
Level Contributor
93 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 9, 2015

You won't be sorry you went. Good local food. Good service. A nice experience. Good, attentive, and friendly service.

Helpful?
Thank Dan B
Goochland, Virginia, United States
Level Contributor
417 reviews
304 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed October 15, 2015

Had to try crab cakes, very disappointed as they were just average. Place was not busy but it took way too long to get my food. Not sure I would return

Helpful?
Thank Mark G
Newport News, Virginia
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 14, 2015

My wife and I have visited the Crab Shack on more than one occasion. We have always enjoyed the atmosphere and food. You have a choice of eating outside along the water, or inside. The menu provides a good selection of items and all have been well prepared and good to eat. Cost is reasonable and some items are "market... More 

Helpful?
Thank 68GP
Germantown, Maryland
Level Contributor
72 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 13, 2015

It's a restaurant on the river, so people will come. I think that works in the favor of this place because the food is just okay. I ordered the tuna. It wasn't flavorful at all. It came with a baked potato and salad. Nothing special. The wine selection is minimal, different for a seafood restaurant at this price point. The... More 

Helpful?
Thank legaldiva2002
Level Contributor
95 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed September 30, 2015 via mobile

In 2010, we dined at "The Crab Shack on the St. James" while on a family reunion trip, and we found the crab cakes sooo wonderful, we returned to eat crab cakes again the very next day! Ever since, we have compared ALL crab cakes to "The CS on the SJ," and no others have come close to the delicious,... More 

Helpful?
Thank ChartreuseBuzzard

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Restaurant Details

Location and Contact Information

  • Address: 7601 River Road James, River Fishing Pier, Newport News, VA 23607
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: 757.245.2722

Price and Cuisine

  • Cuisine: Seafood

Restaurant Characteristics

  • Good for: Families with children, Scenic view
Open Hours
Sunday
11:00 am - 11:30 pm
Monday
11:00 am - 11:30 pm
Tuesday
11:00 am - 11:30 pm
Wednesday
11:00 am - 11:30 pm
Thursday
11:00 am - 11:30 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Crab Shack Seafood Restaurant on the James and other visitors
2 questions
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Questions? Get answers from Crab Shack Seafood Restaurant on the James staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?