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Rick's Cheese Steak Shop

Certificate of Excellence
$
Steakhouse, Sandwiches, Chicken Wings
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12842-B Jefferson Avenue, Newport News, VA 23608-3031
757-968-5595
Website
Today
11:00 am - 9:00 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 8:00 pm
Mon - Thu 11:00 am - 9:00 pm
Fri - Sat 11:00 am - 10:00 pm
Dining options: Dinner, Lunch
Description: 757-968-5595

TripAdvisor Reviewer Highlights

Read all 67 reviews
Visitor rating
  • 39
    Excellent
  • 18
    Very good
  • 5
    Average
  • 3
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Great food, great people, great price

This place is amazing! The food is delicious and the people are so friendly. Also, the whole place is immaculate. Bathrooms, floors and tables are all very clean. That is a huge deal for me. We bring our kids here and they love it. Well done!

5 of 5 starsReviewed July 19, 2015
Travlerfor2
,
Colorado Springs, Colorado
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67 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
34 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 27, 2015 NEW via mobile

Visited this place because I heard so much good stuff about it. I can honestly say that the food was OK, the atmosphere and service was average. Although this was a decent place I feel that they are kind of expensive and a little overrated.

Was this review helpful? Yes
Colorado Springs, Colorado
Level Contributor
41 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 19, 2015

This place is amazing! The food is delicious and the people are so friendly. Also, the whole place is immaculate. Bathrooms, floors and tables are all very clean. That is a huge deal for me. We bring our kids here and they love it. Well done!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed May 30, 2015

Ricks has the absolute BEST cheesesteaks! I'm from the Philadelphia area, so I know what a cheesesteak should taste like. Ricks is by far, the BEST I've had in Virginia. I can't get enough!! Oh and by the way, try their Chicken Wings with the bleu cheese dressing. I think the dressing is home made. Just there yesterday and want... More 

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Williamsburg, Virginia
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 21, 2015

Finally, we have a great cheesesteak available in Wmsbg. Authentic and delicious! The menu is extensive, but I have been longing for a good cheesesteak, so that's what I've always ordered.

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Hampton, VA
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 11, 2015

It's what you always want in a cheesesteak and the sandwiches are huge! And you can't go wrong with a side of cheese fries. Very casual and good customer service.

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Virginia
Level Contributor
218 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed March 3, 2015

Not a fancy place. Excellent cheese steak. Instead of going to Phildelphia go to Rick's. So good. Big enough to split.

Was this review helpful? Yes
Newport News, Virginia
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 1, 2015

I had horrible customer service and an overall frustrating experience this evening.. I called in and was put on hold for 10 minutes. While on hold, I had my girlfriend call in from a different number, and her call was immediately taken with no problem. Why was it that her call seemed more important than mine to the employees? I... More 

Was this review helpful? Yes 3
Newport News, Virginia
2 reviews
4 of 5 stars Reviewed January 31, 2015

I live in the richneck area of Denbigh and Rick's is the bomb...I usually order the reuben/pastrami sandwich but it look like he has slacked up on the meat...I will continue to go to rick's cheesesteak shop....Customer Service is awesome....Don't go anywhere....

Was this review helpful? Yes
Newport News, Virginia, United States
1 review
3 of 5 stars Reviewed December 20, 2014

I placed an order over the phone.I asked for the total since it was three people from the shipyard ordering.The girl said she could not give me a total.So I went online to check their prices.I had a total of $31.80. When I got there she says $40.00. I had her give me a menu to check the prices.The MARYLAND... More 

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Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 28, 2014

Are you kidding, this is the best cheesesteak I've had south of Philly! They put the right amount of meat and cheese "wit" onions! Hands down a place I need to visit again. Why is 58 miles from me!!!????

Was this review helpful? Yes

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Additional Information about Rick's Cheese Steak Shop

Address: 12842-B Jefferson Avenue, Newport News, VA 23608-3031
Phone Number: 757-968-5595
Location: United States  >  Virginia (VA)  >  Newport News
Open Hours:
Sunday 11:00 am - 8:00 pm
Monday 11:00 am - 9:00 pm
Tuesday 11:00 am - 9:00 pm
Wednesday 11:00 am - 9:00 pm
Thursday 11:00 am - 9:00 pm
Friday 11:00 am - 10:00 pm
Saturday 11:00 am - 10:00 pm
Average Prices: USD 5 - 10
Cuisine: Steakhouse, Sandwiches, Chicken Wings

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Restaurant Details

Location and Contact Information

  • Address: 12842-B Jefferson Avenue, Newport News, VA 23608-3031
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: 757-968-5595

Price and Cuisine

  • Average Prices: USD 5 - 10
  • Price Range: $
  • Cuisine: Steakhouse, Sandwiches, Chicken Wings

Description

757-968-5595
Open Hours
Sunday
11:00 am - 8:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from Rick's Cheese Steak Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?