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Rick's Cheese Steak Shop

Certificate of Excellence
$
Steakhouse, Sandwiches, Hamburgers, Family Fare, Chicken Wings
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12842-B Jefferson Avenue, Newport News, VA 23608-3031
757-968-5595
Website
Today
11:00 am - 9:00 pm
Open now
See all hours
Hours:
Sun 11:00 am - 8:00 pm
Mon - Thu 11:00 am - 9:00 pm
Fri - Sat 11:00 am - 10:00 pm
Dining options: Lunch, Dinner
Description: 757-968-5595

TripAdvisor Reviewer Highlights

Read all 65 reviews
Visitor rating
  • 38
    Excellent
  • 18
    Very good
  • 4
    Average
  • 3
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Ricks cheesesteaks

Ricks has the absolute BEST cheesesteaks! I'm from the Philadelphia area, so I know what a cheesesteak should taste like. Ricks is by far, the BEST I've had in Virginia. I can't get enough!! Oh and by the way, try their Chicken Wings with the bleu cheese dressing. I think the dressing is home... read more

5 of 5 starsReviewed May 30, 2015
kiki10445
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65 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed May 30, 2015 NEW

Ricks has the absolute BEST cheesesteaks! I'm from the Philadelphia area, so I know what a cheesesteak should taste like. Ricks is by far, the BEST I've had in Virginia. I can't get enough!! Oh and by the way, try their Chicken Wings with the bleu cheese dressing. I think the dressing is home made. Just there yesterday and want... More 

Was this review helpful? Yes
Williamsburg, Virginia
Contributor
18 reviews 18 reviews
10 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 21, 2015

Finally, we have a great cheesesteak available in Wmsbg. Authentic and delicious! The menu is extensive, but I have been longing for a good cheesesteak, so that's what I've always ordered.

Was this review helpful? Yes
Hampton, VA
Contributor
14 reviews 14 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2015

It's what you always want in a cheesesteak and the sandwiches are huge! And you can't go wrong with a side of cheese fries. Very casual and good customer service.

Was this review helpful? Yes
Virginia
Top Contributor
208 reviews 208 reviews
98 restaurant reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed March 3, 2015

Not a fancy place. Excellent cheese steak. Instead of going to Phildelphia go to Rick's. So good. Big enough to split.

Was this review helpful? Yes
Newport News, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 1, 2015

I had horrible customer service and an overall frustrating experience this evening.. I called in and was put on hold for 10 minutes. While on hold, I had my girlfriend call in from a different number, and her call was immediately taken with no problem. Why was it that her call seemed more important than mine to the employees? I... More 

Was this review helpful? Yes 2
Newport News, Virginia
2 reviews
4 of 5 stars Reviewed January 31, 2015

I live in the richneck area of Denbigh and Rick's is the bomb...I usually order the reuben/pastrami sandwich but it look like he has slacked up on the meat...I will continue to go to rick's cheesesteak shop....Customer Service is awesome....Don't go anywhere....

Was this review helpful? Yes
Newport News, Virginia, United States
1 review
3 of 5 stars Reviewed December 20, 2014

I placed an order over the phone.I asked for the total since it was three people from the shipyard ordering.The girl said she could not give me a total.So I went online to check their prices.I had a total of $31.80. When I got there she says $40.00. I had her give me a menu to check the prices.The MARYLAND... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 28, 2014

Are you kidding, this is the best cheesesteak I've had south of Philly! They put the right amount of meat and cheese "wit" onions! Hands down a place I need to visit again. Why is 58 miles from me!!!????

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
22 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2014

I finally made it to Rick's and was not disappointed!!!! I had the Cheese Steak with provolone and bacon with a side of chili cheese fries. Needless to say I did not finish the fries when the massive cheesesteak arrived, and it was the small!!! I was very pleased!!! Yes I would recommend this place. Customer service was great and... More 

Was this review helpful? Yes
Newport News, Virginia
Contributor
13 reviews 13 reviews
8 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 27, 2014

WHEN i WENT ONLINE THE MENU TRIED TO SELL ME SOMETHING. SO I call the number and a young lady asks me which rest. I am calling..I asked where was she...she said MERCURY AND MAIN I told her I am calling the one near Randolf Road and she said thats where she is. he puts me on hold comes back... More 

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 12842-B Jefferson Avenue, Newport News, VA 23608-3031
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: 757-968-5595

Price and Cuisine

  • Average Prices: USD 5 - 10
  • Cuisine: Steakhouse, Sandwiches, Hamburgers, Family Fare, Chicken Wings

Description

757-968-5595
Open Hours
Sunday
11:00 am - 8:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from Rick's Cheese Steak Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?