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9990 Brook Rd, Glen Allen, VA 23059-6501
804-261-0882
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 29 reviews
Visitor rating
  • 8
    Excellent
  • 15
    Very good
  • 2
    Average
  • 0
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Service was the Plus

We had lunch at this location and lets face it O Charley's is a chain and the menu doesn't vary from one location to the other. So the key is service and food preparation. Our orders were cooked properly but the server was a real professional. It was a business lunch and the server was did her job... read more

4 of 5 starsReviewed March 28, 2015
mwayc
,
kentucky
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29 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
kentucky
Top Contributor
140 reviews 140 reviews
54 restaurant reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed March 28, 2015

We had lunch at this location and lets face it O Charley's is a chain and the menu doesn't vary from one location to the other. So the key is service and food preparation. Our orders were cooked properly but the server was a real professional. It was a business lunch and the server was did her job without being... More 

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New York City, New York
Senior Contributor
30 reviews 30 reviews
15 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 27, 2015

Amazing food and great service for our party of 2 moms, a grandma, and 2 1st graders. The kids' meals include a really impressive array of healthy but appealing choices in a "1 from column A format.

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Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed January 26, 2015

Visited this location at 11am on a friday with a group of 8 people. Service was slow the entire visit. We were told they were originally under staffed. In the middle of taking our order after we had sat patiently for awhile the waiter left and went into the kitchen then went to two other tables and took the orders... More 

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Beverly Hills, California
Senior Contributor
31 reviews 31 reviews
9 restaurant reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 16, 2014

We had a very good meal here...great service too! Highly recommend. The good was great and so was the service.

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Richmond, Virginia
Contributor
14 reviews 14 reviews
10 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 18, 2014

I was out in the area yesterday and decided to stop for lunch.I ordered a beer and the appetizer sampler. There are 2 different sizes of draught beers. I forgot to specify which one(my bad) The server brought me the bigger one. No big deal ,I like beer and it saves me from ordering a second one. The appetizer was... More 

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minnesota
Senior Contributor
46 reviews 46 reviews
19 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 9, 2014

Excellent choices of food plenty of different types of food. Service a little slow yet a group of 20 is not the normal. We had vegetarians that enjoyed as well. The fish I had was an excellent choice as well as unuque presentation. Not the norm

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Richmond, Virginia
Top Contributor
76 reviews 76 reviews
43 restaurant reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed September 27, 2014 via mobile

My wife and I met another couple for lunch. It was around 1:00 PM on a Friday and there were plenty of open tables, that was the first clue. We had not been to O'Charley's in a couple of years because the noise is more than I want to deal with when I want to enjoy lunch with my wife.... More 

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PA
Top Contributor
86 reviews 86 reviews
37 restaurant reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 31, 2014

This was my second time to an O'Charleys as we do not have them in our home area. First time was in NC and I loved it. So when we passed one and needed lunch - I told my husband to pull in because he was not with me in NC and he was going to love it. We got... More 

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Plantation, Florida
Top Contributor
57 reviews 57 reviews
49 restaurant reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 19, 2014

I don't go to O'Charley's for diet food. I go for comfort and fun. I get it every time. I went with a couple of business comrades and we had a tableful of appetizers and drinks and a very pleasant (and embarassingly dimpled) waiter.

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Contributor
16 reviews 16 reviews
13 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 30, 2014

Started out good... Went downhill fast...food was brought out and my husband's order wasn't correct. He waited for the waitress to return... when she came back he said the order was wrong. She got an attitude and brought the food to the kitchen. She did not return for a long time. In the meantime, about 10 minutes later, the manager... More 

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Restaurant Details

Location and Contact Information

  • Address: 9990 Brook Rd, Glen Allen, VA 23059-6501
  • Location: United States  >  Virginia (VA)  >  Glen Allen
  • Phone Number: 804-261-0882

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?