We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

O'Charley's

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
9990 Brook Rd, Glen Allen, VA 23059-6501
804-261-0882
Website
Improve this listing
Today
11:00 am - 12:00 am
Closed now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Lunch, Dinner, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 41 reviews
Visitor rating
  • 11
    Excellent
  • 20
    Very good
  • 4
    Average
  • 0
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
can't beat the $9.99 selections

I enjoyed the tilapia with broccoli as my side...the fish is a nice sized portion seasoned with tomatoes and onions chopped up fine. It is flavorful and good. The broccoli is just right too. The wedge salad is big enough to split with your spouse and is also good.

4 of 5 starsReviewed November 5, 2015
Jeff S
,
Richmond, Virginia
Add Photo Write a Review

41 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Mechanicsville, Virginia
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Worst restaurant in the area. I've been here several times over the last year and the service levels continue to disappoint and deteriorate. We waited over an hour for this... Not exactly the luscious piece of meat in the picture...

Helpful?
Thank cassenglish
Richmond, Virginia
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 28, 2015 via mobile

Family came here for dinner for a 3rd and finial time. Use to come all the time for Chicken Tenders and it has hit ROCK BOTTOM!!! Would not here again even if it was in the house!!!! How can rolls look so different?!?!

Helpful?
1 Thank Matt_and_Alicia_P
Central Virginia
Level Contributor
84 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed November 9, 2015

We had a few situations where we needed to have takeout and wanted to order out. Despite our trepidation as we had never done this before - we tried O’Charley’s. Their online menu is laid out quite well. All the options are on one web page that you can scroll through – much easier than other restaurants web sites where... More 

Helpful?
1 Thank Estaltd
Richmond, Virginia
Level Contributor
242 reviews
181 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 5, 2015

I enjoyed the tilapia with broccoli as my side...the fish is a nice sized portion seasoned with tomatoes and onions chopped up fine. It is flavorful and good. The broccoli is just right too. The wedge salad is big enough to split with your spouse and is also good.

Helpful?
1 Thank Jeff S
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 19, 2015 via mobile

They had great food with a lot of help from the staff it was easy to get a seat even when it was busy the pretzel burger was amazing. The hotel discount was a great incentive as well.

Helpful?
1 Thank Chad S
Ash Fork, Arizona
Level Contributor
72 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 20, 2015

Great service. They had no problem customizing our orders for allergy issues. The food came out hot and fresh, and the iced tea was always topped up.

Helpful?
1 Thank ontheroadknow
Mechanicsville, Virginia
Level Contributor
78 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 19, 2015 via mobile

Service was pleasant and professional. The Bloody Mary's were out of the world great, "moonshine" with old bay spies, yum...Our servicer was Shannon was on time, coffee hot, food hot, on complaints, over hard eggs do not burn or have running yoke,& they didn't have sugar free syrup, my wife, she's picky. The manager was friendly with great suggestions, will... More 

Helpful?
Thank William T
Fredericksburg, VA
Level Contributor
227 reviews
155 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed July 3, 2015

We had a very good waitress who was attentive without being intrusive. We had the cowboy steak and while it was well seasoned it was tough. The side salad was a good size and fresh. The rolls and baked potato seemed like they may have been sitting for awhile. We enjoyed ourselves on a rare Wed night out, but were... More 

Helpful?
Thank jackandtara
Mechanicsville, Virginia
Level Contributor
12 reviews
4 restaurant reviews
5 of 5 stars Reviewed June 19, 2015

Food was great; service was prompt and courteous; prices were reasonable; will go back there again soon

Helpful?
Thank Joseph W
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 6, 2015

We met friends for lunch, were seated promptly, and the orders were taken and the food was served shortly thereafter. Hot rolls and butter to start off with, then the entrée. Food and service were great! We've been to this restaurant several times and have been pleased every time. Thank you for giving us a nice relaxed time!

Helpful?
Thank R S

Travelers who viewed O'Charley's also viewed

 

Been to O'Charley's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 9990 Brook Rd, Glen Allen, VA 23059-6501
  • Location: United States  >  Virginia (VA)  >  Glen Allen
  • Phone Number: 804-261-0882

Price and Cuisine

  • Cuisine: American, Pub

Restaurant Characteristics

  • Good for: Bar scene
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?