We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Write a Review

27 reviews from our community

Visitor rating
    8
    13
    2
    0
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed January 26, 2015 NEW via mobile

Visited this location at 11am on a friday with a group of 8 people. Service was slow the entire visit. We were told they were originally under staffed. In the middle of taking our order after we had sat patiently for awhile the waiter left and went into the kitchen then went to two other tables and took the orders... More 

Was this review helpful? Yes
Beverly Hills, California
Senior Contributor
31 reviews 31 reviews
9 restaurant reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 16, 2014

We had a very good meal here...great service too! Highly recommend. The good was great and so was the service.

Was this review helpful? Yes
Richmond, Virginia
Contributor
13 reviews 13 reviews
9 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 18, 2014

I was out in the area yesterday and decided to stop for lunch.I ordered a beer and the appetizer sampler. There are 2 different sizes of draught beers. I forgot to specify which one(my bad) The server brought me the bigger one. No big deal ,I like beer and it saves me from ordering a second one. The appetizer was... More 

Was this review helpful? Yes
minnesota
Senior Contributor
42 reviews 42 reviews
18 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 9, 2014

Excellent choices of food plenty of different types of food. Service a little slow yet a group of 20 is not the normal. We had vegetarians that enjoyed as well. The fish I had was an excellent choice as well as unuque presentation. Not the norm

Was this review helpful? Yes
Richmond, Virginia
Top Contributor
74 reviews 74 reviews
40 restaurant reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed September 27, 2014 via mobile

My wife and I met another couple for lunch. It was around 1:00 PM on a Friday and there were plenty of open tables, that was the first clue. We had not been to O'Charley's in a couple of years because the noise is more than I want to deal with when I want to enjoy lunch with my wife.... More 

Was this review helpful? Yes
PA
Top Contributor
85 reviews 85 reviews
36 restaurant reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 31, 2014

This was my second time to an O'Charleys as we do not have them in our home area. First time was in NC and I loved it. So when we passed one and needed lunch - I told my husband to pull in because he was not with me in NC and he was going to love it. We got... More 

Was this review helpful? Yes
Plantation, Florida
Top Contributor
57 reviews 57 reviews
49 restaurant reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 19, 2014

I don't go to O'Charley's for diet food. I go for comfort and fun. I get it every time. I went with a couple of business comrades and we had a tableful of appetizers and drinks and a very pleasant (and embarassingly dimpled) waiter.

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
12 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 30, 2014

Started out good... Went downhill fast...food was brought out and my husband's order wasn't correct. He waited for the waitress to return... when she came back he said the order was wrong. She got an attitude and brought the food to the kitchen. She did not return for a long time. In the meantime, about 10 minutes later, the manager... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed May 27, 2014

It was fantastic the food was tasty and the wait staff actually seemed like they cared because at other restaurants the wait staff is not very attentive the Brownie Lovers Brownie is to die for and the and I plan to be going back soon

Was this review helpful? Yes
Mechanicsville
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 13, 2014

We often eat here and have particularly a good time on Wednesdays when the dessert pie is free. This is an extra added bonus. The wait staff is also friendly and helpful.

Was this review helpful? Yes

Travelers who viewed O'Charley's also viewed

 
Glen Allen, VA
 

Been to O'Charley's? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about O'Charley's

Address: 9990 Brook Rd, Glen Allen, VA 23059-6501
Phone Number: 804-261-0882
Location: United States  >  Virginia (VA)  >  Glen Allen
Open Hours:
Sunday 10:00 am - 10:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 12:00 am
Saturday 11:00 am - 12:00 am
Cuisine: American

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?