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Chili's Grill & Bar

Mexican, Steakhouse
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3108 Lee Hwy, Bristol, VA 24202-5943
276-466-1088
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Dining options: Dinner, Lunch, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 30 reviews
Visitor rating
  • 8
    Excellent
  • 11
    Very good
  • 5
    Average
  • 3
    Poor
  • 3
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Fresh and Good

Ate here yesterday in our continuing search for new seafood alternatives. The Better Half had the tilapia with mango habanero salsa and pico de gallo, I had salmon with green chile salsa and queso fresco, both were really good! Total meal with tip $36. The server, Hunter, was a convert from Outback... read more

4 of 5 starsReviewed December 28, 2015
giorgio11
,
Bristol, VA
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30 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
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Level Contributor
5 reviews
5 restaurant reviews
5 of 5 stars Reviewed 5 days ago NEW

Very please with service. I was impressed because they had a gluten free menu available. The staff was very anxious to work with me in choosing from the gluten menu.

Helpful?
Thank Linda S
Bristol, Virginia
Level Contributor
3 reviews
3 restaurant reviews
2 of 5 stars Reviewed January 1, 2016 via mobile

We love Chilis, however last few trips have been subpar. Recently we waited 30 minutes to get a seat which was totally fine. They ran out of chips and salsa (main reason we came and not the first time it's happened at this location) and once we ordered our food it took forever to come out. They were obviously understaffed.... More 

Helpful?
Thank Adams52080
Bristol, Virginia
Level Contributor
41 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed December 29, 2015

Ordered 2 Triple Dippers at 2pm on Christmas eve to go due to the fact that they were not busy. Both had Buffalo Chicken, Chicken Tenders, and Southwestern Eggrolls. The quantity versus the quality and price paid did not equal my time. Chicken tenders were soggy and rubbery. There were not equal amounts of food in each container. Very disappointed.... More 

Helpful?
Thank MLSuit3
Bristol, VA
Level Contributor
69 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 28, 2015

Ate here yesterday in our continuing search for new seafood alternatives. The Better Half had the tilapia with mango habanero salsa and pico de gallo, I had salmon with green chile salsa and queso fresco, both were really good! Total meal with tip $36. The server, Hunter, was a convert from Outback and really helped make it a good experience.

Helpful?
Thank giorgio11
Winchester, Virginia
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 20, 2015 via mobile

I am a lover of Chili's, but just had my worst experience here ever! Chips and salsa were super dry and stale/cold with watery salsa. When I requested warm/fresh chips, our server, A-Rod didn't even let me finish my sentence before giving me a weird look and walking away from the table. My family member requested to look up her... More 

Helpful?
Thank aubreylea86
Mountain City
Level Contributor
32 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 29, 2015 via mobile

Food is predictably good. Chillis really does have good food at a fair price. Definitely recommend signing up for the Chillis Awards program. You can earn bonus points quickly and they offer items that can enhance you experience. It can make a fair price into a good deal.

Helpful?
Thank 335i
Meadowview, Virginia
Level Contributor
30 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 3, 2015

It's okay but for the price it's little expensive to dine here and the chips & salsa are bottomless when ordered as appetizer but you don't always get the waiter/waitress to come back and refill to often so I guess it just depends on who waits on you.

Helpful?
Thank Renee W
NC/VA/TN
Level Contributor
52 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed September 21, 2015

I've had satisfactory dining experiences here and some unsatisfactory experiences. I guess it all depends on the server, chef and manager on duty that day. My last experience was poor. Was seated in the bar area (was early afternoon). Bartender was also waiting tables. 99% of bartenders focus was on the bar and 1% on the dining customers. Food was... More 

Helpful?
Thank OnTheGo069
Smithsburg, Maryland, United States
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 16, 2015

Husband and I where riding to Asheville, when rain hit. We pulled in sat at the bar and Jessica was on it.

Helpful?
Thank Carlann H
Castlewood, Virginia, United States
Level Contributor
51 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 11, 2015

We've eaten at Chili's many times and in many places. Just recently we ate again at the Chili's Grill & Bar in Bristol, VA. My favorite meal here is the Old Timer Burger with cheese. I've eaten burgers all over this country (and a few in South America) but in my opinion the Chili's burger is the best I've ever... More 

Helpful?
Thank John F

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Restaurant Details

Location and Contact Information

  • Address: 3108 Lee Hwy, Bristol, VA 24202-5943
  • Location: United States  >  Virginia (VA)  >  Bristol
  • Phone Number: 276-466-1088

Price and Cuisine

  • Cuisine: Mexican, Steakhouse

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?