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BYU Creamery

#1 of 13 Dessert in Provo
Certificate of Excellence
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1209 North 900 East, Provo, UT 84602
(801) 422-CONE
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Sunday
Closed
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Hours:
Mon - Thu 7:00 am - 11:00 pm
Fri - Sat 7:00 am - 12:00 am
Dining options: Dinner, Lunch, Seating, Takeout

TripAdvisor Reviewer Highlights

Read all 60 reviews
Visitor rating
  • 28
    Excellent
  • 22
    Very good
  • 7
    Average
  • 3
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Visit The Outlet Store on Canyon Road

Previously I reviewed the location on 900 East with decidedly mixed marks. This review, which TripAdvisor does not show on it's pull-down menu, is for the new retail location on Canyon Road, just South of University Parkway. It's for retail pick up only -- not a sit down restaurant. Over the... read more

5 of 5 starsReviewed December 26, 2015
Stevan D
,
Provo, Utah
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60 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Provo, Utah
Level Contributor
3 reviews
3 restaurant reviews
2 of 5 stars Reviewed 2 weeks ago

We came on a Friday and even though I understand the line was long, the service was very poor. I've worked at an Ice Cream shop busier than this one on the weekends and we never had a problem helping people, in order, and in a timely fashion. Not only was the service slow and poor, the ice cream was... More 

Helpful?
Thank Stephanie R
Provo, Utah
Level Contributor
72 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 26, 2015

Previously I reviewed the location on 900 East with decidedly mixed marks. This review, which TripAdvisor does not show on it's pull-down menu, is for the new retail location on Canyon Road, just South of University Parkway. It's for retail pick up only -- not a sit down restaurant. Over the holiday season, being just a few blocks from our... More 

Helpful?
Thank Stevan D
Provo, Utah
Level Contributor
72 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 1, 2015

The Burgers and Fries and Shakes and other stuff you'd expect to find at an on-campus eatery would probably rate better than most except for one thing which for bad luck or bad management, I'm not sure which, seems to affect me every time I visit. It's dirty. My shoes stick to the floor. The tables is gooey. A student... More 

Helpful?
Thank Stevan D
Provo, Utah, United States
Level Contributor
215 reviews
152 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed October 26, 2015

If you are lucky enough to get there before the grill closes, get something hot. If not, just get ice cream. But get ice cream no matter what. BYU Creamery ice cream is world renowned. Try lots of flavors and you'll hone in on your favorite.

Helpful?
Thank Kaye N
Utah
Level Contributor
89 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed October 14, 2015

Great selection and not "frost burned" like some places.... Try the Graham Canyon or Pralines and caramel..... You can't go wrong with either. Help was alittle slow but it was worth it... I now have a new bad habit....lol They also offer burgers, grilled cheese and hot dogs.... I will try them out evenutally- just have to get past the... More 

Helpful?
Thank ashone
Provo, Utah
Level Contributor
50 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed September 27, 2015

This BYU university eatery is classic for Provo. BYU dairies come up with really tasty ice cream flavors, so cones and cups of this treat are a must for anyone visiting the campus. The creamery also offers other usual grill food, burgers, etc. which are a bit pricy for fast food, but acceptable eating. Pre packaged salads, fruits and other... More 

Helpful?
Thank sfsande
Utah
Level Contributor
25 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 20, 2015

Tremendous choices of good food and excellent ice cream with very reasonable prices. You may have to wait awhile but it is so worth it.

Helpful?
Thank BYUlady
Orem, Utah
Level Contributor
115 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed September 2, 2015

The Creamery is a major tradition for BYU students and alumni, so it is usually crowded. They do NOT have enough space to eat or even order food for all the crowds they get. Service can be very slow since they make food from scratch and the place is run by barely trained 18 year old BYU students. However, the... More 

Helpful?
Thank Jason M
Sandy, Utah
Level Contributor
58 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 26, 2015

The ice cream is some of the best I've had. However, the wait is pure torture. 30 minutes to get a shake and corn dog seems a little extreme to me and I got moved to the front of the ice cream line because I was buying something from the grill. Efficiency is greatly lacking!!! If the line is long,... More 

Helpful?
Thank deb801
Dallas, Texas
Level Contributor
111 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed August 6, 2015

Back home in Dallas, we have Braum's, which is basically a combination grocery store, hamburger stand, and ice cream shop. Not a shoppe, because that would be pretentious. BYU Creamery has the same concept, and some great flavors of ice cream. We bought some half-pints to go because the line was long when we visited, but they nevertheless hit the... More 

Helpful?
Thank zzzptm

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Restaurant Details

Location and Contact Information

  • Address: 1209 North 900 East, Provo, UT 84602
  • Location: United States  >  Utah (UT)  >  Wasatch Range  >  Provo
  • Phone Number: (801) 422-CONE

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Monday
7:00 am - 11:00 pm
Tuesday
7:00 am - 11:00 pm
Wednesday
7:00 am - 11:00 pm
Thursday
7:00 am - 11:00 pm
Friday
7:00 am - 12:00 am
Saturday
7:00 am - 12:00 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of BYU Creamery and other visitors
2 questions
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9 months ago
9 months ago

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Questions? Get answers from BYU Creamery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?